1st American Management Co - Valparaiso, Indiana

1st American Management Co - Property Management Experts in Valparaiso, IN

1st American Management Co, located at 3408 Enterprise Ave, Valparaiso, IN 46383, is a reputable property management company with a strong presence in the area. With a phone number of 2194643536 and a website at 1stpropertymanagers.com, they are easily accessible to potential clients.

Specializing in property management, this company has built a solid reputation for themselves in the industry. They offer a range of services to their clients, including rental management, tenant screening, and property maintenance. With their expertise in these areas, they strive to make property management as smooth and stress-free as possible for their clients.

In addition to their services, 1st American Management Co is committed to providing exceptional customer service. They understand that each property and client is unique, and they work closely with their clients to develop tailored solutions that meet their specific needs. This dedication to customer satisfaction has earned them a loyal client base and a positive reputation in the community.

The company also takes pride in its accessibility. They have a wheelchair accessible entrance and a wheelchair accessible parking lot, making it easy for everyone to access their services.

With a total of 49 reviews on Google My Business, 1st American Management Co has received an average rating of 3/5 stars. While some clients have had positive experiences, others have noted areas for improvement, such as communication and response times. Despite this, the company continues to work towards providing the best possible service to their clients.

In conclusion, 1st American Management Co is a well-established property management company in Valparaiso, IN. With their range of services, commitment to customer satisfaction, and accessible location, they are a solid choice for anyone in need of property management services. Though they have room for improvement, their dedication to their clients and the industry is evident in their work.

👍 Reviews of 1st American Management Co

EricO

1/5

Doesn't respond to concerns or keep up the neighborhood at all. Trash in all the ponds and many parts of the sidewalk that are not filled in on the sides leaving massive trenches on each side, to the point I don't let me kids go down those parts of the sidewalk because it's so bad they are going to get really hurt. Also allows the builder not to take care of their houses while giving everyone warnings. Example. The house (builder owned) next to me alone 4 other houses had grass that was well over 3 and half feet tall for the entire summer.

Debra D.

1/5

They are rude and unhelpful. They also do not take care of the properties in any timely matter. They don’t handle your requests with any priority. I don’t care how many neighborhoods they manage. Our neighborhood only cares about ours. If you can’t handle simple authorizations then you need to hire more people so you can manage properly and in a timely matter. Do not move where this company manages the properties.

Sherry B.

1/5

I’m so tired of hearing “this is a new subdivision for me so I’m not yet familiar with the covenants, let me look it over tonight and get back to you or you could look”. It’s been months and you still don’t know If you were given an additional subdivision then it’s your job to know these things! Also, I feel the people selling the homes should be more knowledgeable in these ridiculous covenants as well. Those rules may help people from making a big financial mistake! I know I’m kicking myself!

Danielle D.

1/5

Impossible to get questions answered and answered clearly at that. They have no problem reading emails and just completely disregarding them because they themselves have no answers. It’s very frustrating when you have genuine concerns and questions. This is where we live, and pay a large amount of money to live, it is a big deal that concerns are going unanswered.

Gregory W.

4/5

I’ve only had trouble with them one time when they misapplied payments and then charged me an assessment for those payments and a late fee. I called them up and they took care of it right away, they are very gracious and very helpful.

Nadine Y.

1/5

Very poor! They find a way to get out of fixing everything. They charge more each year,then do less. I have had two leaks from the outside since 2014.
Once again 1st American is miss managing our POA funds.They are cutting down the beautiful woods behind us. We don't own that land! The water Park dose. Three days later ,they are still paying landscape company to illegally vandalize property. Using POA funds for personal gain is illegal. We were told by Robin Russell that a vote was taken to approve this. Were the people made aware that this land does not belong to Summertree? That it is illegal to vandalize property that does not belong to us?that it is a federal offense to use funds from THE POA to do so?

J C.

1/5

The most unprofessional HOA company in the world. Spoke to a Nicole very rude, ignorant and a liar. I have been requesting mulch around the trees in my front yard since spring. Today she says mulch wasn't in the budget this year...it's part of our HOA I never received anything in the mail or email stating that. I requested that the weeds in the back of our houses needs to be cut down we don't that until October okay we are in October. I personally feel that they are stealing money over there from the HOA dues. For what services we receive we are over paying them. I hope that no one uses this company. Terrible on all levels.

Bobby

5/5

I have the pleasure of workin with Ed G. with 1st American Management. Very professional, friendly and resolves any issues that may arise in a timely manner. Ed is a true asset and we look forward to working with him and 1st American Management for years to come.