Direct Auto Insurance - Homewood, Alabama

Address: 68 Green Springs Hwy, Homewood, AL 35209, United States.
Phone: 2057158390.
Website: local.directauto.com.
Specialties: Auto insurance agency, Insurance agency, Life insurance agency, Motorcycle insurance agency, Renter's insurance agency.
Other points of interest: Online appointments, On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 38 reviews on Google My Business.
Average opinion: 4.2/5.

Location of Direct Auto Insurance

2057158390

Direct Auto Insurance, located at 68 Green Springs Hwy, Homewood, AL 35209, United States, is an exceptional choice for all your insurance needs. With a phone number of 2057158390, it is easy to get in touch with them for any inquiries or assistance. Their website, local.directauto.com, provides comprehensive information about their services, making it convenient for potential clients to explore their options.

This insurance agency specializes in several areas, including auto insurance, life insurance, motorcycle insurance, and renter's insurance. This wide range of specialties makes Direct Auto Insurance a one-stop solution for all your insurance requirements. Whether you need protection for your vehicle, life, or property, they have got you covered.

Direct Auto Insurance understands the importance of accessibility and convenience. They offer online appointments for those who prefer to manage their time efficiently. Additionally, they provide on-site services for those who prefer a more personal approach. The facility is also equipped with a wheelchair-accessible car park and wheelchair-accessible entrance, ensuring that everyone can access their services comfortably.

According to reviews on Google My Business, this company has a strong reputation. With an average opinion of 4.2/5, Direct Auto Insurance has proven to be a reliable and trustworthy choice for many. This positive feedback is a testament to their commitment to providing excellent service.

Reviews of Direct Auto Insurance

Direct Auto Insurance - Homewood, Alabama

Candy Allen

5/5

A returning customer I absolutely love direct auto Jay is the best always friendly and smiling that's couldn't asked for a better Sales man

April Cottrell

1/5

Horrible service. Set up policy was told everything was fine and all good to go. Month later policy got canceled and I keep getting sent around to multiple people who have no idea how to help a different company they sent me too said they keep having calls with the same problem as mine but they don't work with the company. Reason policy got canceled is no one let me know that I needed to send proof of residency and that I needed to read the 48 page contract myself to find out what I needed to do after I was told everything was good to go other agents told me I should have been told the day I set it up and others told me it takes weeks to know but someone should have called. Would not recommend this company to anyone.

F A

2/5

Feb 2022 update
Someone phoned to sell me a new policy like the one I requested. No one took care of my old issue.
.....
Things were going fine until I called to request a change to my policy. Received no response after initial calls. Was told my rep was not available. Left messages at his office. Emailed. No response. Get a letter saying my policy cancelled. Had to call in to make customer service aware.

Still waiting for someone to get back to me.

Drew91

5/5

Cindy was absolutely the most reliable fast insurance lady ever!!

Emmanuel Appiah

1/5

I was treated like am not a customer despite me being liability. I called to cancel my policy atleat the lady should have asked WHY but she acted she doesn't care. Bad experience with them now have to work on my car myself

Gelenda Norman

5/5

When I initially signed up, the agent who assisted me was Samantha Allen (@Center Point). SHE WAS AWESOME!!! Made the process so easy and made feel "covered".
Recently I needed assistance with my policy because of mistakes made by a new agent. Somehow when I called the Green Springs location I was connected to an agent from the Tuscaloosa area, Lakesha Parks. EXCELLENT CUSTOMER SERVICE!!!! She calmed me down, patiently fixed EVERYTHING in my policy, bringing it up to date.
THANK YOU LADIES FOR MAKING DIRECT AUTO INSURANCE COMPANY A GREAT PLACE!!!

Xavier Robinson

5/5

Miss chante had great customer service I was in out without any problems very professional

felipesilvausa

1/5

Today is Saturday 2:58 pm and they are closed
Don't trust companies that doesn't deliver what they promises