Phoenix Mortgage Specialists, Inc. - Douglasville, Georgia

Okay, here’s a comprehensive overview of Phoenix Mortgage Specialists, Inc., presented in a formal and helpful tone, suitable for someone seeking mortgage assistance:

Introduction to Phoenix Mortgage Specialists, Inc.

For individuals and families navigating the complexities of securing a mortgage or exploring refinancing options, Phoenix Mortgage Specialists, Inc. presents itself as a dedicated and reliable resource. Located in Douglasville, Georgia, this firm operates with a commitment to personalized service and expert guidance. They function as a mortgage broker, connecting clients with a diverse network of lenders to find the most suitable financing solutions for their unique needs. Their primary focus is to streamline the mortgage process and ensure a smooth and successful outcome for their clients.

Location and Contact Information

Phoenix Mortgage Specialists, Inc. is strategically situated at Address: 3400 Chapel Hill Rd #216, Douglasville, GA 30135. Clients can easily reach them by telephone at Phone: 6787415359. While they maintain a professional online presence, they currently do not have a dedicated website. This direct contact approach allows for immediate communication and personalized attention.

Key Features and Services

The firm’s core competency lies in its ability to act as an intermediary between borrowers and a wide array of lending institutions. This allows them to offer a broader range of mortgage products than a single lender could provide. They specialize in assisting clients with:

• New Home Purchases
• Refinancing Existing Mortgages
• Various Loan Types (e.g., Conventional, FHA, VA)

They demonstrate a responsiveness to client situations, as highlighted by feedback, suggesting a proactive approach to problem-solving and a dedication to meeting deadlines. The company appears to prioritize clear communication and a collaborative approach throughout the lending journey.

Accessibility and Amenities

Phoenix Mortgage Specialists, Inc. is committed to providing an inclusive experience for all clients. They offer a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring that individuals with mobility challenges can access their services with ease. This demonstrates a genuine consideration for the needs of a diverse clientele.

Client Feedback and Reputation

The company boasts a strong reputation, as evidenced by six reviews on Google My Business, all receiving an impressive average rating of 5/5. These reviews consistently praise the team's professionalism, responsiveness, and ability to navigate challenging circumstances. It’s clear that clients value the expertise and support they receive from Phoenix Mortgage Specialists, Inc. – particularly the ability to adapt to changing circumstances during the escrow period, as indicated by one client testimonial.

Recommendation

Overall, Phoenix Mortgage Specialists, Inc. appears to be a valuable asset for anyone seeking mortgage assistance in the Douglasville, Georgia area. Their commitment to accessibility, coupled with their proven ability to deliver positive outcomes for their clients, makes them a recommended choice for those embarking on the journey of homeownership or refinancing.

👍 Reviews of Phoenix Mortgage Specialists, Inc.

Damien B.

5/5

I worked with Lucius Mack on a new home purchase. My circumstances changed in the middle of the escrow period, but he was able to provide guidance on the steps needed to ensure we were still able to close in a timely fashion. He and his team got the job done and I highly recommend them for all of your mortgage/refinance needs.

Yashica H.

5/5

Donovan Brooks-Mack is Awesome. He has a calm while you are going through this process that is unmatched. Very attentive, personable, and hard at work for his clients. I'm so glad that Phoenix Mortgage Specialist was there for my husband and I because this was an unbelievable journey. By the way, the Owner, Luscious is by far the best I've had doing this journey of mortgage shopping. When he say we'll get it done. That's what he means. And his team exudes the same qualities. Thank you Donovan for EVERYTHING!!!!!

The P.

5/5

Mr. Mack is genius. Mrs. Deb and his team treats their clients like family. Lucius always gets the deal done. He is straight to the point, honest, trustworthy, and right on time. If you or your family are looking to purchase or refinance a home I encourage you to give Phoenix Mortgage Specialist a call right away.

Winston B.

5/5

Phoenix Mortgage are a great group of people to work with. I'm a first time home buyer and I worked with Donovan. He was very helpful and he made sure that I understood everything throughout the entire process. I would recommend Phoenix Mortgage Specialist to anyone.

Maximilian K.

5/5

Lucius is a hard working, veteran of the mortgage industry. He goes above and beyond to always answer any questions you may have. 10/10 times i would recommend working with him.

Tremayne H.

5/5