Heritage Oaks Realty, LLC - Douglasville, Georgia

Stacey M.

Sharon is, without a doubt, the best real estate agent I’ve had the pleasure of working with. From day one, she became a true advocate for me, guiding me through both the sale of my current home and the purchase of a new one. Throughout what is often one of the most stressful experiences, she was there every step of the way, offering not only her expertise but also a level of support and reassurance that made all the difference.

Sharon was incredibly responsive and made herself available whenever I had questions, no matter how big or small. Her thoroughness in explaining each part of the process was invaluable, especially when I felt overwhelmed or unsure. Her knowledge and insights were evident at every stage, from navigating market conditions to negotiating terms that best suited my needs. Sharon truly went above and beyond, calming my nerves more than once and making me feel that I was in capable hands.

She came to me highly recommended, and now I completely understand why. I would wholeheartedly recommend Sharon to anyone looking to buy or sell a home—she brings professionalism, compassion, and an unmatched dedication to her clients. I couldn’t have done this without her!

Pam W.

I am currently under contract with a property, Jessie Nelms is the sellers agent. The seller agreed that if the property appraised for less he agreed to update the price to the appraised amount. The appraisal came in less and now per Jessie Nelms her client wants to renegotiate the contract and not pay the closing costs that he already signed and agreed to! She also said that her client is seeing that rates are high, what does that have to do with our contract! We have a binding contract! How can a sellers agent allow her seller to do that? I have invested over $1000 for the inspection and the appraisal and now the seller wants to back out of a contract! Jessie even had the nerve to say, now that they have my appraisal they can negotiate a better deal with someone else! I’m packed thinking Im thinking I have closing coming up and this is the disreputable selling agent I am dealings with. The seller or the agent needs to reimburse me for the money I have spent! This is bad business!
If you see a property with this agent or this real estate agency you may want to reconsider because this could happen to you as well!

Beverly R.

Lenore Baugh is exceptional! We purchased our first Georgia residence with Lenore's expertise. From the moment we started looking at properties, she guided us with integrity & provided detailed information through each step of the process. She was always available for us and made purchasing our home effortless. I am so thankful for her knowledge & commitment to her clients, and she has indeed gained customers & friends for life!

L S.

Here are photos of the undisclosed rodent infestation found in the home that Tiffany Thompson - one of Rusty’s agent sold me in 2020. She did her best to hide a hoarded home, filth, rat chew, shoddy work. Heck even two home inspectors seemed to give the home a 👍. No one should trust this agency period. Contractors that are working just for Tiffany, not permitted - no official outside professional contractor. Plumbing, electrical, paint over nicotine, dead rats, rotten wood, mold, shall I go on?

Jessica L.

Rusty walked me every step of the way in selling my house. You are informed on every thing and communication is impeccable. I would recommend him to any one trying to sell their home.

Patsy G.

EXCELLENT!!! Working with Rusty Cole at Heritage Oaks Realty has been such a wonderful experience. He has sold two properties for us and we are very pleased with the results. He’s always available when I call or he’ll text me letting me know he’s in a meeting and will call me shortly. He’s a man of his word. I highly recommend Rusty for all your real estate needs.

Caleb T.

10 out of 10 would recommend! My wife and I were first time home buyers and we were a bit hesitant at first, having lots of questions about buying a home and whatnot. But thankfully Leslie Rodgers worked with us the entire time, answered all of our questions to the best of her ability, and worked very hard to help us find our new home. We appreciate her work and are thankful for her kindness and patience with us!

Cassie B.

Kyle Nelms was amazing and cared for us like family from day one! We couldn’t have asked for a better team for our first home buying experience. I would recommend Kyle and his wife Jessie to any person that asked. Thank you guys so much for everything. This company truly lives by their promise to treat you like family. We are so happy to finally be homeowners and couldn’t have done it without you!