Fifth Third Bank & ATM - Crown Point, Indiana

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Fifth Third Bank & ATM: A Detailed Overview

Fifth Third Bank & ATM, situated at 310 E Joliet St, Crown Point, IN 46307, United States, offers a convenient and robust banking experience for residents and businesses in the Crown Point area. Their telephone number is 2196630865, and a detailed location page can be found on their website: locations.53.com. This branch plays a significant role within the wider Fifth Third Bank network, providing a range of financial services and resources.

Services Offered – A Broad Spectrum

Fifth Third Bank & ATM specializes in providing a diverse array of financial services. Key offerings include:

• Bank Services: Standard banking operations such as checking and savings accounts, debit cards, and various transaction services.
• ATM Access: Convenient ATM access is available at the location, facilitating easy cash withdrawals.
• Car Finance and Loan Company: They assist customers with financing options for vehicles, offering competitive rates and tailored solutions.
• Check Cashing Service: A practical service for individuals needing to deposit or cash checks.
• Loan Agency: The branch operates as a loan agency, providing access to various loan products.
• Mortgage Lender: Fifth Third Bank is a reputable mortgage lender, assisting clients with purchasing or refinancing their homes.

Location and Accessibility

The Crown Point branch is strategically located at 310 E Joliet St, making it easily accessible to the local community. Notably, the facility includes a wheelchair-accessible car park, demonstrating a commitment to inclusivity and accessibility for all customers. The location’s proximity to local businesses and residents contributes to its convenience.

Customer Feedback & Reputation (Based on Available Information)

Initial assessments of customer feedback, gleaned from Google My Business, suggest a mixed experience. While some customers report consistently positive interactions and efficient service, particularly regarding fraud resolution and customer support, there are indications of areas for potential improvement. The average customer rating currently sits at 2.8/5, highlighting the importance of ongoing service refinement. It appears customer satisfaction is strongly influenced by individual interactions, with some users describing exceptional service and proactive support when facing challenges.

Recommended Contact Information & Resources

For the most up-to-date information on services, hours of operation, and specific loan products, we strongly encourage visitors to explore the Fifth Third Bank website: locations.53.com. This website provides detailed branch information, online banking access, and contact details. Customers can also directly contact the branch at 2196630865.

Final Recommendation

Based on the available information, Fifth Third Bank & ATM in Crown Point presents a viable option for individuals and businesses seeking a comprehensive range of banking services. While customer feedback warrants continued attention, the bank’s established reputation and commitment to accessibility, coupled with the convenience of its location, make it worth considering. We recommend taking the time to explore the resources on their website and contacting the branch directly to discuss your specific financial needs.

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👍 Reviews of Fifth Third Bank & ATM

Bradley J.

5/5

I've been banking with fifth third for four years now and I have never run into an issue. I've had fraudulent activity show up on my account and they handled it quickly and efficiently as soon as I reported it. The customer service at the Crown Point location is the best I've encountered, and I recommend anybody looking for a new bank to go with them.

Skyler B.

1/5

This bank allows scammers to take your money & expect you to do all the work for them. They stole my money & are still holding $1,000 of my money from me after I closed out all my accounts!
Update: I did contact you guys multiple times & got the run around. I didn't get my $200 back from the scam out of my account. How can I be in 4 different states at once within a few hours of each other, making different transactions with the same physical card? When I have video proof of me being home that day. You contact me when you can answer that! You already got all of my information!

Cami L.

1/5

I've been with Fifth Third for about nine years & I loved this branch! Customer service is still top notch but over the last year the ATMs at this bank have been absolutely ridiculous!! I'd say at least 75% of the time I have to drive past 2 or 3 branches just find an ATM that works!!! I get charged a service fee every single month for my account, it would be nice to be able to use the ATM that's remotely close to my house! Today I've absolutely had it!! I deposited about $700 into the ATM and what do ya know, MORE "technical issues!!" It took my money and did not deposit it into my account!! Now I have to file a dispute and wait for my money to be returned!! IT REALLY SUCKS HAVING A BANK I FEEL LIKE I CAN'T TRUST!!

Louis J.

3/5

So I’ll start off by saying I’m happy with 5/3rd. This location has awesome customer service and they get people in and out as fast as possible, without making you feel like you gotta go. They are thorough and are good about answering your questions and help, in general. One problem is the ATM. It’s like this thing never works right. Another problem (which isn’t the branches fault) is that people are always cutting through from the other parking lots. They drive way crazy and create a sketchy driving situation. Lastly, there’s the change machine - they 86’d it. Why? I have no idea, but now I have to go to Merrillville to turn in change. I’m not giving a coin star 10% of my money to count change.

Thomas M.

5/5

Crown point Branch has been our main Branchfor many years for all of our Banking needs! Everyone has always treated us like were family , friends and partners! We have been blessed to meet so many individuals that have gone off to other branchs after their training or for reasons of advanement! With my Business i find myself at many other branchs in which i always see a familar face! And that is a very good feeling in these days when everyone seems to be just alittle to busy! Thank you Team for all the professionalism and smiles everytime we walk thru the door!

ronald K.

1/5

They have no idea what they are doing, back office places holds on my check they said wait a month to diposit, once hold is placed they say there's nothing they can do, I go to different branch and they just needed to verify funds and call Cincinnati office and they said 3 months not 1, crown point branch is absolutely horrible

Dylan C.

5/5

The bankers are nice and quick makes for a quick trip

Jason M.

5/5

Great bank