First National Bank Alaska Dimond Branch - Anchorage, Alaska

Address: 8725 Old Seward Hwy, Anchorage, AK 99515, United States.
Phone: 9077773910.
Website: fnbalaska.com.
Specialties: Bank, Cashpoint.
Other points of interest: Drive-through, Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 20 reviews on Google My Business.
Average opinion: 3.7/5.

Location of First National Bank Alaska Dimond Branch

First National Bank Alaska Dimond Branch is a well-known bank located in Anchorage, Alaska. The bank offers a variety of services including banking and cashpoint facilities. The bank's address is 8725 Old Seward Hwy, Anchorage, AK 99515, United States. You can contact them by phone at 9077773910. Their website is fnbalaska.com for more information.

One of the standout features of this branch is its accessibility. The bank has a wheelchair-accessible car park and entrance, making it easy for everyone to access their services. In addition, they offer drive-through banking for added convenience.

According to Google My Business, the bank has received 20 reviews with an average rating of 3.7/5. This suggests that the bank has a solid reputation for providing good service to its customers.

If you're looking for a reliable and accessible bank in Anchorage, First National Bank Alaska Dimond Branch is definitely worth considering. Their convenient location, drive-through banking, and wheelchair accessibility make them an excellent choice for anyone in need of banking services.

Reviews of First National Bank Alaska Dimond Branch

First National Bank Alaska Dimond Branch - Anchorage, Alaska
laura R
1/5

Horrible customer service I have had several problems with this bank. I am actually wanting to close my account due to this branch. I went to the branch over by the Providence Hospital and they were amazing. Excellent customer service were very nice people. I think this branch needs to take classes from the other branch. Never helpful in anything. I live right next to the this location and have to go all the way over to east side of town or midtown it’s ridiculous. I will be closing my account due to you guys so well done

First National Bank Alaska Dimond Branch - Anchorage, Alaska
Jon Dean
1/5

Y'all really need to update your displayed hours of business on Google to reflect holidays. I saw Google said you were open, I take the time, effort and spend the precious gas to drive all the way over there so I can pay rent. Turns out, y'all are closed because today is a holiday. Not an everyone holiday, just a bank holiday. So to me, it's a normal day, and Google doesn't say any different.

I would have loved to have just gone home after work today, but instead I wasted precious time and precious gas driving in rush hour traffic, getting stressed out by the roads, and when I finally get there, y'all are closed. I'm pretty frustrated. There's no point in having a Google profile if you aren't going to put it to any use. Start displaying your holiday hours, especially since you guys get special holidays that the rest of us have to miss out on.

First National Bank Alaska Dimond Branch - Anchorage, Alaska
Sherry Borer
1/5

My mother recently passed away so I had to transfer her $ into an estate account. I requested a few extra checks as I was only given three. The Teller and Supervisor advised me that they would charge me $1 per check. I was flabbergasted. My parents have banked with FNBA for probably more than 50 years. I have never paid for counter checks elsewhere yet they wouldn’t waive the fee for long time customers! Needless to say, I did NOT pay for the checks….out of principal.

First National Bank Alaska Dimond Branch - Anchorage, Alaska
Richard Tescher
5/5

Very professional, courteous service. Friendly full service bank. This bank allows you to be part of the family. I highly recommend 1st National Bank of Alaska Dimond Branch to all.
Thanks Julie Aloyisius for all that you've done for me.
Happy Holidays! RT

First National Bank Alaska Dimond Branch - Anchorage, Alaska
Mike Young
5/5

FNBA is great Alaskan home Grown Business, I have several bank accounts with FNBA some for over 50 years, the bank is always been honest and treated me fairly with me or my business only one issue in 50 years. Where some one stolen my FNBA check book and wrote bad checks on it, because i did not catch problem and notifier to FNBA with in 30 days, they would not reimburses my losses, that was my error, i should have known the bank policies. But again they have very responsive to my needs and are very professional operation. I would highly recommend FNBA.

First National Bank Alaska Dimond Branch - Anchorage, Alaska
Ambrosial Songbird
1/5

Terrible customer service. They talked to me like I was a child. Extremely patronizing tone, strange frowning for no reason, and racially discriminatory undertones. I will never open an account with this bank. Disappointing.

First National Bank Alaska Dimond Branch - Anchorage, Alaska
Kevin McKinley
5/5

They must enjoy their jobs because everyone is smiling whenever I walk in no matter what branch. I have banked at FNBA for decades and will continue to do so.

First National Bank Alaska Dimond Branch - Anchorage, Alaska
Beth Cullinane
1/5

This bank is a joke!! They take 20 minutes to process my payment or transactions, put the money in wrong accounts I got rid of this bank and don’t recommend using it if you want efficiency and consistency!! They are slow and can’t listen to basic requests!!

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