Atlas Asset Management - Chicago, Illinois

Mj H.

I’m so upset and angry about everything i been going through here at atlas they are very unprofessional I haven’t even been in my place but a week and this is happening they don’t care about nothing important like day one i been having issues dog poop and big nasty bags of trash loud noise and fighting everyday people in the hallways right by my house door also along with poop and very bad smells haven’t even been there a few days and my water been off for 2 days now mine u I work and go to school and took off because of this matter who doesn’t want their water on when u paying rent and utilities without a issues going on or having a problem me reading the reviews now is insane and nasty if I was anyone please don’t rent from them it’s very frustrating and annoying to be dealing with this type of situation especially when you are a very quiet clean person and don’t like problems whoever run this business now is very bad for the community and tenants far as keeping up with their business keeping it clean and things fixed 🤢🤮❌ give the old landlord back their business at least him and his brother keep it very safe nice clean and come to fix things that same day they always was on business I was with them for years but I left out of state for school and come back to this hell hole 🕳️my water not working for 2 days then after they fix it water was yellow and dirty coming out of the water my walls now getting rain in because it was raining outside today This is just to much for me 🤬where is the brothers who own this business before they were in business for years what happen to them they was not bad people at all they just cared about their community and tenants 💯❤️🙌 🥹😢 sad part about it I ask my landlord can she move me to a different apartment that’s better with less problems and nasty mess going on like this she tells me she doesn’t have anything 😒😏 it’s so cold 🥶 in my place feels like I’m sleeping outside and my heat is on 😡🤬 5854 Trumbull Ave apt 2c very badly place I ever had in my entire life 🤢🤮

Sidney J.

During my tough apartment search I gained hope again. America Gallardo was such a great help! She was attentive, and very genuine with assuring we found a apartment that suites me. Thank you again!

koko B.

If I could give 0 stars I would. Please please please do not rent an apartment with them. All of their apartments are rat and roach infested. All of them! And if that’s not enough of a reason to not rent with them They never fix anything correctly. It’s always just a quick cheap cover up. It was just freezing cold outside and they didn’t have the heat on in our building for the last few days. You can never call the office and speak to an actual person and if/when you do they have an attitude as if you did something wrong. The washers never worked. The locks on the doors don’t work so people can just walk into the building. When I went to pick up my keys when I first signed my lease a young lady was coming to turn in her keys st the same time and she said “girl don’t do it all their buildings are nasty asl that’s why im breaking my lease and leaving. I can’t live like this!” At the time I couldn’t do anything bc I had already signed the lease but that young lady was not lying. From day 1 it had been problem after problem after problem. my friend has an atlas apartment as well. We live on total opposite sides of town but going through the exact mast issues. They are triflin and they treat their tenants like they don’t matter! Don’t do it!

Jada G.

If I could give 0 starts I would!!! It’s hard to get
in contact with them. Nobody answers the phone from the property manager to the receptionist. I submitted a maintenance request 3 times for the same thing because they marked it complete each time and never even came. I am only able to get through to the maintenance line although I called the office 10x during business hours. The maintenance line sounds like a call center and they can’t help with anything but putting in a request which you can do yourself. I am so annoyed with their service. I think they’re under new management or something because I didn’t have these type of issues In the beginning

Aaron W.

I attempted to rent an apartment at 108 memorial dr in calumet city at least a month ago. When renting we spoke with people from atlas management all the way up until they sent the “guarantors” policy where I paid 630 dollars to secure the apartment . After that was paid I did not hear from atlas for 2-3 days just for them to finally answer and notify me the apartment was tooken off the market and that I would have to use my 630 dollars towards other apartments they have which are extremely nasty and far from where I live . I’ve been trying to get ahold of them to release my 630$ and everytime it’s like calling an Arabic call center. They understand everything you say until it’s something they don’t like then they offer to have management call and they never do. It is a way of forcing tenants to rent from these horrible people. I call almost everyday and get no answer . They are taking advantage of people who have no other option and I highly recommend to not give them any of your hard earned money . It doesn’t take a month to notify them we have not signed a lease .

Raymonda J.

Fernanda is a great individual very kind very sweet she worked with me and handled every need and concern that i had without any hesitation without any problem she was very understanding and very patient throughout the whole entire process she did her job and she got the job done i appreciate her so much for helping me

Shamika J.

The maintenance guy himself was great, fast and efficient although I am not pleased with the materials used. The hood is too small for the space, I will contact the management office to get a bigger hood or to have materials placed to feel the gaps.

Update: they came back and fixed the hood… added a hood that fits beautifully.

Tiffany S. H. K. G.

Okay, let's start off with how amazing Atlas asset management is. Chatisha was absolutely a blessing to me. Chatisha helped me so much with all my questions she was very professional, and I appreciate her so much. Chatisha Really went out of her way to help and guide me through all the steps Moving into my new unit. Katie at Atlas was so professional And so thorough and just downright such a wonderful, amazing person. Katie helped me so much as well with everything. I am just so pleased with this company. They get everything done right away.They make sure that you can move into your apartment as soon as possible.With the least worries ever. I highly recommend this management company.So anybody who was looking for the best experience of renting a place out that there could be. I am so excited and so blessed that I found them on the internet. Twenty one days ago I am beyond grateful of them all at the whole company. If you're looking for people who actually care about you and care about your needs and moving into somewhere, I recommend this place.