Brad Spurgeon Insurance Agency Inc. - Texas City, Texas

Jenny P.

Edit: Brad Spurgeon, the owner, contacted me after seeing my review. He fully explained what happened to us and he made things right as best he could. I was refunded for both issues we had, and I definitely appreciate the fact that he cared enough to do that. To prospective customers, if you have an issue with an agent and don't feel like they are helping, I recommend immediately reaching out to the owner for help. He has a large staff and for that reason, doesn't always know about everything that's going on. I don't care for the agents we had but I appreciate Brad trying to make things right. For that reason I changed my one-star review to 3 stars. Thank you, Brad.

Original review:
I don't think I have ever been lied to as often as Brad Spurgeon employees lie to their customers. I've been with them for 3 years now and can honestly say I haven't one good/truthful conversation with anyone. They offer you great policies, but by the time the money has been taken out of your escrow account, it's a completely different amount and policy, always higher. When I try to get into contact with them, showing email/photo proof of exchange with these "agents", they just continue to lie!!! I swear they will tell you just about anything to get your business, even if it's 99% a LIE. You will not get the truth, rather they will avoid you as much as possible while continuing to collect your money.
After 3 years I can not run fast enough away from Brad Spurgeon Insurance!! I wish I could give 0 stars

Karl L.

Excellent customer service. Jennifer Dick has helped me obtain condo insurance when my previous agent didn't try after the company I was with pulled out of the Texas market.
She just helped me obtain a new auto insurance policy that saved me almost $400 over the renewal price with my previous carrier.

C V.

Always professional and ready to help when you call. Great team to work with for complex insurance needs.

Dagayujiman

I was referred to Brad Spurgeon Insurance Agency by a Dave Ramsey video. I contacted them and got with an agent named Amber. She has been a blessing by saving my husband and I roughly 1100.00 a year for car and house insurance. He always gets back to me when I have questions and he always has an answer. It has been a great experience dealing with him and would recommend his services to anyone. Thank you Amber for being there and being honest and for making this process effortless. You are truly a blessing. Misty Wray

Terry S.

Everyone I have ever dealt with at Brad Spurgeon Insurance Agency is extremely helpful and they always respond to any correspondence in a timely manner. Can’t recommend them enough!

Leslie C.

I have been working with Jennifer D. for several years and she always gets me the best price for my homeowners and auto insurance. She is friendly, knowledgeable, and replies quickly. I recommend her as your agent.

max R.

Brad and his team were really helpful in finding us the write policy for our situation and even helped save a little money. Jennifer was really great to work with.

Sultan A.

Brasourgeon insurance was an awesome experience with an A+ customer service. Thanks for everything