Policemen's Federal Credit Union - South Bend, Indiana

Daniel C.

Just love banking with Policemen's. Staff is so friendly in person and on the phone when assistance is needed. What is really beneficial for me is that I can generally go to other credit unions in the area to do my banking. Excellent job PFCU.

Molly S.

I cannot express enough gratitude and appreciation for Dena and her team at Policeman's! After a frustrating experience with another bank, she came through with a true christmas miracle for me to purchase my car the day I had planned, when I really needed it. Thank you sooo much! Will continue using this bank for many years to come!

David P.

This place has been amazing and helpful. My best banking experience overall. I had two different bank cards used to buy airline tickets in eastern Europe somehow (never been there nor know anyone). This bank took care of evrything right away and I had no worries. Much more complicated with my larger bank.

Great for loans, friendliness and service.

Small draw back is there cards are not internationally recognized everywhere, so travel with a s3cond option.

Alexandra N.

Love this credit union! We have gotten a few of our loans from them and Mary Sue has always went above and beyond. She has made every single one of our experiences stress free and very easy!

H A.

I've had a savings account here since my teens, I'm now in my 30's and I've never been so put off by this credit union. Kathy, when one your tellers (Katelynn) forgets to have an account holder fill out a necessary form in order to open a checking account resulting in them having to come back, be completely misunderstood on what they wanted causing another employee to come out of their office to clarify the account holder's request after over hearing the exchange.... only for you to still get it wrong, a simple apology would go a long way.

I brushed off the fact that Katelynn caused a discrepancy in my account and her drawer by withdrawing an incorrect amount that was requested only to call me back the next day after she realized her mistake and me having to track down the already deposited funds. Or that in the past, tellers have deposited my whole paycheck in a stranger's account as well as made multiple unapproved withdrawals from said account because they didn't double check who's account they werebin. After today though, Teacher's Credit Union sounds so much more appealing.

In conclusion to all of this mess, it was discovered that I never even needed to fill out said form. Due to a mistake on the credit unions end, they didn't have the debit card I've been using for over 2 yrs listed on my account. And instead of Katelynn communicating this info, she instead had me fill out a debit card request form and explained nothing....

Saundra F. H.

Everyone in this banking establishment treats you like a large part of their family! Everyone is extremely helpful and friendly. There are certain people that have very kind to me, Lori and Michelle are awesome. I can't imagine banking anywhere else.

Jana ?. M.

The ladies at policeman's federal credit union are awesome. I had some suspicious activity with my card and they called me right away and handled everything for me . Always very friendly and helpful. Thanks so much!

Trey R.

Such a great experience. Dena helped me with my auto loan and made it super easy and quick!! Thank you Policemen's and Dena!