Capital Insurance & Financial Services - Theodore, Alabama

Address: 5808 US-90, Theodore, AL 36582, United States.
Phone: 2516021800.
Website: capitalagencies.com
Specialties: Auto insurance agency, Home insurance agency, Insurance agency, Motorcycle insurance agency.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 21 reviews on Google My Business.
Average opinion: 3.8/5.

📌 Location of Capital Insurance & Financial Services

Capital Insurance & Financial Services 5808 US-90, Theodore, AL 36582, United States

☎️2516021800

⏰ Open Hours of Capital Insurance & Financial Services

Monday: 9 am–5 pm
Tuesday: 9 am–5 pm
Wednesday: 9 am–5 pm
Thursday: 9 am–5 pm
Friday: 9 am–5 pm
Saturday: Closed
Sunday: Closed

Capital Insurance & Financial Services

Capital Insurance & Financial Services is a well-established insurance agency located at 5808 US-90, Theodore, AL 36582, United States. They specialize in providing auto insurance, home insurance, and motorcycle insurance, making them a one-stop shop for all your insurance needs.

The agency is committed to offering comprehensive coverage options tailored to fit the unique needs of each client. Their knowledgeable staff works closely with clients to help them make informed decisions about their insurance policies.

In addition to their insurance services, Capital Insurance & Financial Services is wheelchair accessible, with both a wheelchair-accessible parking space and entrance available for clients with disabilities.

With an average rating of 3.8 out of 5 stars based on 21 reviews on Google My Business, Capital Insurance & Financial Services has established a solid reputation in the community. Their customers appreciate the personalized attention and excellent customer service they receive from the agency.

Specialties

Auto insurance agency
Home insurance agency
Insurance agency
Motorcycle insurance agency

Other points of interest

Wheelchair-accessible car park
Wheelchair-accessible entrance

Get in touch

Address: 5808 US-90, Theodore, AL 36582, United States

Phone: 2516021800

Website: capitalagencies.com

👍 Reviews of Capital Insurance & Financial Services

Capital Insurance & Financial Services - Theodore, Alabama

Justin H.

1/5

I am writing to express my serious concerns regarding my recent experience with this business.

I encountered significant issues with representatives who appeared uninformed, complicating my attempts to resolve problems with my insurance policy. After securing my insurance, I discovered that the VIN number associated with my policy was incorrect, which prevented me from registering my vehicle with the DMV. When I sought assistance, the manager, Lanette Sliwinski, stated that it was acceptable to continue making payments despite the incorrect VIN. This situation ultimately compelled me to return the vehicle to the seller.

Moreover, I faced considerable obstacles when attempting to cancel my policy. My calls often went unanswered or were abruptly disconnected. Even after visiting the office in a calm manner to seek resolution, I was met with hostility and asked to leave, with staff alleging that my attempts to address the issue constituted harassment.

Due to these unresolved matters, I have filed a formal complaint with the appropriate regulatory office. I hope this review serves as a cautionary note for potential customers.

If this agency continues to engage in unfair or deceptive practices, it may face investigations and sanctions from state insurance regulators. They are selling policies under false pretenses and are not being held accountable for their actions.

Sergio A.

1/5

Front desk lady with glasses always have an attitude and is always rude. Seems to have a problem with non English speaking people. Today oct 2. she tried to threatened us with a fine when we tried to open a new policy. While assuming we had our cars without insurance. When we had only moved it to another company for a cheaper rate. I hope the right person reads this.