AAA San Diego Insurance and Member Services - San Diego, California

AAA San Diego Insurance and Member Services

AAA San Diego Insurance and Member Services is a well-established insurance agency located at 12630 Sabre Springs Pkwy Ste 301, San Diego, CA 92128, United States. The agency can be reached by phone at 8584860786 and visited online at ace.aaa.com.

Services Offered

• Insurance agency
• Auto insurance agency
• Cruise agency
• Home insurance agency
• Life insurance agency
• Motorcycle insurance agency
• Notary public
• Passport photo processor
• Travel agency

Additional Services and Amenities

• On-site services
• Wheelchair-accessible car park
• Wheelchair-accessible entrance

Customer Reviews and Ratings

AAA San Diego Insurance and Member Services has received 364 reviews on Google My Business with an average rating of 4.5/5 stars. Customers appreciate the professional, knowledgeable, and courteous service provided by the staff at this location. For example, one satisfied customer remarked:

The tow driver from Advantage Towing Lemuel was the best tow person I have met. He was courteous and very professional. Thank you so much for the great customer service

Another customer had this to say about their experience:

I do not usually leave reviews but I just wanted to let you know that Bryan Charap, a member services specialist, was so kind, so knowledgeable, so professional, and patient. He was helpful in helping me with my DMV services. Thank you so much

These testimonials, along with the high customer ratings, indicate that AAA San Diego Insurance and Member Services is a reliable and customer-focused insurance agency.

👍 Reviews of AAA San Diego Insurance and Member Services

Chrystal J.

5/5

The tow driver from Advantage Towing Lemuel was the best tow person I have met. He was courteous and very professional. Thank you so much for the great customer service!

Alina N.

5/5

I do not usually leave reviews but I just wanted to let you know that Bryan Charap a member services specialist was so kind, so knowledgable, so professional, and patient. He was helpful in helping me with my DMV services. Thank you so much!

Noor F.

5/5

Falih Shmeka was a total lifesaver! He showed up fast, was super friendly, and got the job done with no hassle at all. The whole process was quick and easy. If you ever need towing, he’s the guy to call!

Paul C.

5/5

Second visit to this location for an international drivers permit. Not a AAA member, didn't have or fill out an application and forgot I needed two passport photos. Sonja and Nigel were wonderful and took care of everything. I was in/out in under 30 minutes, thank you!

Lucas Y.

5/5

Excellent and fast work. I was in and out in less than 1 hour for out of state transfer + vin verification. Highly recommended.

Cali S.

5/5

Came here to get my registration tags and the process went extremely smooth. First we arrived right when they opened and were greeted by such a nice gentleman unfortunately i did not get his name! Everyone was welcoming and had smiles across their faces. We were helped by Gwen and she had us in and out in about 10 minutes. Way better than going to the DMV. Will definitely be coming here for future DMV assistance.

Alex N.

1/5

If I could I would give this place a minus rating. Spent 45+ minutes in the DMV express line to pay for my new tags. I eventually complained to the manager who said his staff was all at lunch ("They have errands to run.") Thrn after 10 more minutes, I complained to him again. During this waiting time, the line increased to eight people just in the Express line. Magically two employees appeared out of nowhere to help. My experience here was worse than at the DMV.

Cary W.

2/5

Called on 10/28 to take a car off insurance policy. Went through voice prompts and got a live person in insurance department. Told her why I called and she transferred me right back into the same voice system. Hung up, called back. The next guy I got pretended he couldn’t hear me. The insurance reps in the office do not want to speak with you if you’re not calling to buy insurance. They couldn’t care less about helping with a customer service issue. If you’re not buying something, they don’t want to speak to you.