Jefferson Financial Federal Credit Union - Selma, Alabama

Jefferson Financial Federal Credit Union: A Comprehensive Overview

For individuals and businesses seeking a reliable and community-focused financial institution, Jefferson Financial Federal Credit Union presents a noteworthy option. Located at 198 Highland Ave #6220, Selma, AL 36701, United States, this credit union offers a range of services designed to meet the diverse financial needs of its members. With a readily accessible phone number – 3348729096 – and a user-friendly website at jeffersonfinancial.org, it’s straightforward to learn more and explore membership opportunities. This document provides a detailed examination of Jefferson Financial Federal Credit Union, highlighting its core offerings, location specifics, accessibility features, and customer feedback.

About Jefferson Financial Federal Credit Union

Jefferson Financial Federal Credit Union is a member-owned financial cooperative dedicated to providing competitive rates, convenient services, and personalized attention. Established with the goal of fostering financial well-being within the community, the credit union operates on the principles of mutual benefit, meaning that its members are also its owners. This structure encourages a commitment to responsible lending practices and member satisfaction. They specialize in delivering credit union services alongside the convenience of ATM access, making them a practical choice for everyday financial transactions.

Location and Accessibility

The credit union’s physical location at 198 Highland Ave #6220 in Selma, Alabama, provides a central point of contact for members. Beyond the address, Jefferson Financial Federal Credit Union prioritizes accessibility for all its patrons. The facility boasts a drive-through service for added convenience, catering to those who prefer not to enter the building. Furthermore, the credit union provides a wheelchair-accessible car park and wheelchair-accessible entrance, demonstrating a strong commitment to inclusivity and ensuring equal access for individuals with disabilities. These features significantly enhance the overall member experience and underscore the institution’s dedication to serving the entire community.

Key Features and Services

• Savings Accounts: Members can establish various savings accounts to cultivate their financial goals, from basic savings accounts to certificates of deposit (CDs).
• Checking Accounts: A range of checking account options are available, each designed to suit different needs and preferences, with features like online banking and mobile access.
• Loans: Jefferson Financial Federal Credit Union offers a comprehensive suite of loan products, including auto loans, personal loans, and mortgage loans, all with competitive rates and flexible terms.
• Credit Cards: Members can access credit cards with rewards programs and various benefits.
• Online and Mobile Banking: Convenient access to account information, transaction history, and bill payment through online and mobile banking platforms.

Customer Reviews and Reputation

As of today, Jefferson Financial Federal Credit Union has garnered 22 reviews on Google My Business. The average opinion is 2.4/5, indicating that while the credit union possesses dedicated members, there is room for improvement in customer service and overall satisfaction. While the average score suggests areas needing refinement, many reviews highlight positive experiences with specific staff members and the accessibility of services. It's important for prospective members to consider these reviews in conjunction with other research and personal preferences.

Additional Points of Interest

Beyond the core services and accessibility features, Jefferson Financial Federal Credit Union offers several supplementary benefits to its members. The website provides detailed information about membership eligibility, loan rates, and upcoming events. The credit union actively participates in community initiatives, demonstrating a commitment to supporting the local economy and fostering financial literacy. Regular updates on specialties such as credit union services and ATM access are readily available through the website and promotional materials.

In conclusion, Jefferson Financial Federal Credit Union presents itself as a viable financial partner for individuals and families in Selma, Alabama, and the surrounding areas. While the current customer satisfaction rating warrants attention, the credit union’s commitment to accessibility, member-centric services, and community involvement makes it a noteworthy contender in the competitive financial landscape. Prospective members are encouraged to explore the website, contact the credit union directly, and weigh the benefits against their individual financial needs and priorities. The focus on credit union principles and a convenient location contribute to its appeal.