KAY Outlet - West Palm Beach, Florida

Address: 1741 Palm Beach Lakes Blvd Ste E201, West Palm Beach, FL 33401, United States.
Phone: 5616408116.
Website: stores.kay.com
Specialties: Jewelry store, Diamond dealer, Jeweler, Jewelry appraiser, Jewelry designer, Jewelry engraver, Jewelry repair service, Silversmith, Watch store.
Other points of interest: Kerbside pickup, In-store pick-up, On-site services, Delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Repair services, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 209 reviews on Google My Business.
Average opinion: 4.5/5.

📌 Location of KAY Outlet

KAY Outlet 1741 Palm Beach Lakes Blvd Ste E201, West Palm Beach, FL 33401, United States

⏰ Open Hours of KAY Outlet

  • Monday: 11 am–8 pm
  • Tuesday: 11 am–8 pm
  • Wednesday: 11 am–8 pm
  • Thursday: 11 am–8 pm
  • Friday: 11 am–8 pm
  • Saturday: 11 am–8 pm
  • Sunday: 11 am–7 pm

Introduction

Nestled in the heart of West Palm Beach, Florida, KAY Outlet presents a stellar destination for discerning shoppers seeking exquisite jewelry and exceptional customer service. Situated at 1741 Palm Beach Lakes Blvd, Ste E201, this retail gem is not just another jewelry store; it's a sanctuary for those who appreciate craftsmanship, quality, and a wide array of choices. Let's delve into the world of KAY Outlet, exploring its main services, location, unique features, and practical information, while also highlighting the positive aspects mentioned in customer reviews.

Main Services

  • Jewelry Retail: KAY Outlet boasts an extensive collection of jewelry, comprising rings, necklaces, bracelets, earrings, and watches. They specialize in diamond jewelry, offering an array of designs to cater to diverse tastes and budgets.
  • Jewelry Appraisal: The store provides professional appraisal services, ensuring the accurate valuation of your precious jewelry pieces.
  • Jewelry Repair & Design: KAY Outlet offers repair services for damaged jewelry, restoring them to their original glory. They also provide custom jewelry design services, allowing customers to create unique, personalized pieces.
  • Engraving & Watch Services: The store offers jewelry engraving services, adding that personal touch to your special pieces. Additionally, they provide watch repair and battery replacement services.
  • On-Site Services & Delivery: For added convenience, KAY Outlet offers on-site services, such as ring sizing and watch band adjustments. They also provide delivery services, ensuring your purchases reach you safely and promptly.

Location and Access

KAY Outlet is strategically located at 1741 Palm Beach Lakes Blvd, Ste E201, West Palm Beach, FL 33401, situated in the Palm Beach Lakes neighborhood. This central location makes it easily accessible from various points in and around West Palm Beach. The store is situated within the Palm Beach Lakes Shopping Center, ensuring ample parking space. The area is well-served by public transportation, with several bus stops nearby.

For those who drive, the store offers a wheelchair-accessible car park, ensuring accessibility for all customers. The entrance to the store is also wheelchair-accessible, further emphasizing KAY Outlet's commitment to inclusivity.

Featured Characteristics

  • Extensive Product Range: KAY Outlet carries an extensive range of jewelry, including brands like KAY, Jared The Galleria Of Jewelry, and Zales. This diversity ensures that customers can find exactly what they're looking for, whether it's a timeless classic or a contemporary trend.
  • Knowledgeable Staff: The store employs a team of experienced and knowledgeable jewelry professionals. They are always ready to assist customers, providing expert advice and ensuring a pleasant shopping experience.
  • Expert Repair Services: KAY Outlet's repair services are backed by a team of skilled jewelers who can handle a wide range of repairs, from simple polishes to complex reconstructions. They use high-quality materials and precision techniques to ensure the longevity of your jewelry.
  • Commitment to Customer Satisfaction: The store places a strong emphasis on customer satisfaction. They offer a 60-day money-back guarantee and provide genuine, personalized service that goes above and beyond expectations.

Practical Information

  • Store Hours: KAY Outlet is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sundays from 12:00 PM to 6:00 PM.
  • Contact Information: You can reach KAY Outlet at 561-640-8116 or visit their website at stores.kay.com for more information.
  • Payment Methods: The store accepts various payment methods, including credit cards, debit cards, and NFC mobile payments.
  • Pickup Options: KAY Outlet offers kerbside pickup and in-store pick-up options for added convenience. They also provide delivery services for those who prefer to shop from the comfort of their homes.

Positive Aspects from Reviews

With an average rating of 4.5/5 from 209 reviews on Google My Business, KAY Outlet has clearly made a positive impact on its customers. Several customers have praised the store's excellent customer service, with many mentioning the helpful and knowledgeable staff. The wide selection of jewelry and competitive pricing have also been highlighted as strengths. Moreover, customers have appreciated the store's convenient location and easy access. One customer, Jada, expressed her gratitude for the amazing help she received in getting her watch fixed, praising the staff for their kindness, patience, and professionalism.

👍 Reviews of KAY Outlet

KAY Outlet - West Palm Beach, Florida
kewaun W.
5/5

I want to give a big thank you to Jada and Sharon for their amazing help in getting my watch fixed. They were kind, patient, and professional throughout the entire process. It’s not often you come across such genuine and helpful customer service. They made everything smooth and stress-free, and I truly appreciate their support. Thanks again for the excellent experience!

KAY Outlet - West Palm Beach, Florida
Lauren B.
5/5

Jada was SO helpful! She was patient, helped us look for rings within our budget, and even helped when navigating online orders. She made the whole process so easy and I wouldn't want to buy jewelry from anyone else at this point. Highly recommend!

KAY Outlet - West Palm Beach, Florida
Kailani
5/5

I had such a great experience here. Kalliopi was able to clean my ring on the spot. She is great!!☺️

KAY Outlet - West Palm Beach, Florida
Robert G.
5/5

I had a great experience at Kay thanks to Kalliopi, the assistant manager. She was incredibly helpful in finding the perfect necklace and ring for my girlfriend’s birthday. Super knowledgeable, patient, and made the whole process easy and enjoyable. Highly recommend asking for her if you’re shopping there!

KAY Outlet - West Palm Beach, Florida
June N.
5/5

Happened to stop in just browsing. Saying “hello and welcome” and a smile is very important to me. After that professionalism! This is exactly what I received with Jada! She was knowledgeable and listened to my interests. I didn’t purchase that day but I will be back!

KAY Outlet - West Palm Beach, Florida
Megan E. D.
5/5

Stopped in today and got the pleasure of being helped by Kalliopi, she was absolutely wonderful! She made everything smooth and fun, with the kindest attitude. She went out of her way to help us and made the whole experience a breeze!

KAY Outlet - West Palm Beach, Florida
Snow S.
5/5

Sharon and Valery are the diamond angels! Extremely helpful and personable! I needed assistance getting my ring sized up (it was purchased at a different Kay) and they took great care of my situation. Will certainly recommend them moving forward!

KAY Outlet - West Palm Beach, Florida
erriberri
5/5

Kalliopi and Valery were both amazing at helping me find a wedding band that fit perfectly with my engagement ring. They were not pushy at all and made us feel very comfortable. I appreciate their help very much and I am sooo happy with my purchase and excited for our wedding!!!

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