Texas Health and Human Services Commission - Ballinger, Texas

Introduction

The Texas Health and Human Services Commission (HHSC) is a crucial state agency dedicated to ensuring that Texans receive necessary health and human services. With a wide range of programs and services, HHSC aims to improve the quality of life for individuals, families, and communities across the Lone Star State. The Ballinger office, situated at 2017 Hutchins Avenue, is committed to providing local access to these vital services.

Main Services

HHSC offers an extensive array of services, catering to diverse needs. The Ballinger office provides the following key services:

• Medicaid and CHIP: Assistance with health insurance enrollment for eligible individuals and families, including children, pregnant women, seniors, and people with disabilities.
• Supplemental Nutrition Assistance Program (SNAP): Food assistance for low-income households to help maintain a healthy diet.
• Temporary Assistance for Needy Families (TANF): Cash assistance for families with children to help meet basic needs, as well as services to promote self-sufficiency.
• Supplemental Security Income (SSI): Cash assistance for aged, blind, or disabled individuals with limited income and resources.
• Long-term Care Services: Support for seniors and individuals with disabilities to help them remain independent and in their own homes, as well as information on nursing home and assisted living facilities.
• Community-Based Care Services: Services for children, adults, and families in need of mental health, substance use, or intellectual and developmental disability services.

Location and Access

The HHSC Ballinger office is conveniently located at 2017 Hutchins Avenue, nestled in the heart of Ballinger. The office is situated in the northeast part of town, near the intersection of Hutchins Avenue and 14th Street, close to local businesses and neighborhoods like North Ballinger and West Ballinger. Free parking is available on-site, including designated spots for visitors with disabilities. The building is also wheelchair-accessible, with a ramp leading to the entrance.

Public transportation options are limited in Ballinger, but the office is located within walking distance of several residential areas. For those traveling by car, the office is easily accessible via US Highway 67 and US Highway 83, which intersect in the center of town.

Featured Characteristics

The HHSC Ballinger office stands out due to several unique characteristics that make it an accessible and welcoming space for all visitors:

• Wheelchair-accessibility: The office is designed to accommodate visitors with mobility impairments, featuring a wheelchair-accessible entrance and elevator.
• Cultural competency: HHSC staff receives training to provide culturally and linguistically appropriate services to ensure all visitors feel respected and understood.
• Outreach and education: The office participates in local events and community outreach efforts to raise awareness about available services and promote health and well-being in Ballinger and surrounding areas.
• Community partnerships: HHSC works closely with local organizations, such as the Ballinger ISD, Runnels County Health Department, and other nonprofits, to coordinate services and better serve the community.

Practical Information

To better assist visitors, the HHSC Ballinger office operates under the following hours and contact information:

• Office hours: Monday through Friday, 8:00 AM to 5:00 PM (closed on state holidays)
• Phone: 325-365-2564
• Website: hhs.texas.gov
• Email: [email protected]

Visitors are encouraged to call ahead or check the website for updates on office closures, changes in hours, or specific service information. For individuals who are deaf or hard of hearing, the office provides Telecommunications Device for the Deaf (TDD) services at 1-800-735-2989.

Positive Aspects from Reviews

Google reviews for the HHSC Ballinger office reflect a generally positive experience, with an average rating of 4.2/5 stars across 11 reviews. Some of the most common positive aspects mentioned by visitors include:

• Helpful and understanding staff: Many reviewers commend the kindness, patience, and professionalism of the office staff, noting that they went above and beyond to assist them.
• Easy application process: Several visitors appreciate the streamlined application process and the helpful guidance provided by office staff throughout the process.
• Accessible location: Some reviewers mention the convenient location of the office and its proximity to other local services and amenities.
• Important services: Many visitors express gratitude for the essential services provided by HHSC, stating that the office has made a significant difference in their lives or the lives of their loved ones.

These positive aspects highlight the office's commitment to providing exceptional customer service and making a real difference in the lives of Ballinger residents.

👍 Reviews of Texas Health and Human Services Commission