AAA Palm Springs Insurance and Member Services - Palm Springs, California

AAA Palm Springs Insurance and Member Services

Located at 300 S Farrell Dr, Palm Springs, CA 92262, United States, AAA Palm Springs Insurance and Member Services is a comprehensive insurance and travel agency dedicated to providing exceptional service to its clients. With years of experience and a team of knowledgeable professionals, they offer a wide range of insurance services, including auto, home, life, and motorcycle insurance, as well as travel-related services like cruise bookings and passport processing.

Specialties and Services

The specialties of this agency include:

• Insurance agency
• Auto insurance agency
• Cruise agency
• Home insurance agency
• Life insurance agency
• Motorcycle insurance agency
• Notary public
• Passport photo processor
• Travel agency

Additional Services and Accessibility

In addition to their core services, AAA Palm Springs Insurance and Member Services offer on-site services and a wheelchair-accessible entrance and parking space, ensuring that all clients can access their services easily.

Client Feedback and Reviews

With a strong reputation in the community, this company has received 513 reviews on Google My Business, garnering an impressive average rating of 4.5 out of 5 stars. Clients often praise the agency's knowledgeable staff, personalized service, and the time taken to explain coverage options thoroughly. For instance, one satisfied customer shared that their insurance agents went above and beyond to provide attentive and genuine customer service, helping them save money while ensuring they had the right coverage.

Contact Information

For those seeking insurance or travel services, AAA Palm Springs Insurance and Member Services can be reached at 7603201121 or visited in person at their location at 300 S Farrell Dr, Palm Springs, CA 92262. Prospective clients can also explore their services online at ace.aaa.com.

👍 Reviews of AAA Palm Springs Insurance and Member Services

Aram H.

5/5

I had an amazing experience with AAA Travis Eutsler and Lovette Bosley were my insurance agents. From the start, their team was incredibly helpful and knowledgeable. They took the time to walk me through all my options and made sure I fully understood my coverage. They went above and beyond to assist me with everything I needed and even helped me save money by bundling my car and home Insurance. It’s rare to find such attentive and genuine caring customer service. I highly recommend them for anyone looking for reliable and affordable insurance.

Charles L.

5/5

I had several DMV related issues that I needed to address, such as registration and the transfer of personalized plates. I checked in, and was redirected to a service representative immediately. Christine was extremely helpful and pleasant to interact with. She resolved each issue quickly, and made the whole experience troublefree. I appreciate her professionalism and kindness. She is truly a positive asset.

Dann H. (.

5/5

Brenda Barrilleaux was a spectacular insurance agent and I was so grateful for her expertise and exceptional service. I purchased both a AAA membership and car insurance through her and will return next year for home insurance because I was so pleased with the way I was treated. She is an outstanding representative of AAA and I highly recommend their products and this office.

Laura A.

3/5

Was on the fence about keeping roadside assistance and renters insurance until I spoke with Evelyn. She was curt, cut me off while I was trying to explain things (4 times) and was not helpful in finding a solution for me (which I thought was her literal job). Last time I was here I had a wonderful experience with the chick in the corner office with lushes brown hair who always wears neutral colors...this time...naw, I'm done. not worth the aggravation of waiting in line then spoken to in a dismissive manner by someone wearing a hot pink top and weird beaded necklace (hot pink, Evelyn is not your color).

Paytn N.

1/5

Absolute scam AAA is. Don't give you rates till after car is towed . Said it was covered . Failed to mention after 7 miles it would be outrageous. Then lied saying they would reimburse us . Just to find out they took all our money. Even after saying it was mess up on there end. Worst experience ever. Run!!

Trail B.

1/5

I personally didn’t have a great experience with purchasing insurance policies or using their travel agent. The whole experience was a big waste of time. They don’t offer their own insurance policies like other larger insurance companies. Their travel agents do not return calls or have the international travel experience that I requested. I would give them a zero if I could.

G ?. W.

4/5

I have to give them 4 starts. I really like and we use their services a lot. BECAUSE corporate hasn't changed the phone message and in January we had a time sensitive issue for a notary, the message told us to go to the AAA office. Got there and they turned us away because we didn't have an appointment. It took us many days to schedule a notary appointment. The reason we wanted to use that service is because we needed 6+ signatures notarized. We have a Premier membership so to get all the notarizing done it didn't cost us anything, but in the open market the charge would have been $15.00 a signature! I have been a member since 1987.

J. H.

5/5

Wonderful people! Very well organized and fully prepared for our pandemic! All staff are masked and clear plastic partitions surround each station. Waiting area at Entry is clearly marked for social distancing. You can feel safe in this environment.
Staff is cordial and quite helpful....even when you are not fully prepared with your documents!
I thank them for being so helpful and gracious...they made my morning experience a very pleasant one and started my day with a good feeling and a smile! Thank you AAA!