Access Properties - Mishawaka, Indiana

Access Properties

Access Properties is a reputable property management company and real estate agency located at 2537 Grape Rd, Mishawaka, IN 46545. With a focus on providing exceptional services, they have established a strong presence in the area. Their website is accessible at accessproperties.net and their phone number is 5742321242.

About Access Properties

Specializing in property management and real estate services, Access Properties has gained the trust of numerous clients in Mishawaka and the surrounding areas. Their expertise in these fields has made them a go-to choice for individuals and businesses seeking reliable and efficient solutions.

Services Offered

• Property management services
• Real estate agency services

Key Features and Amenities

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

Customer Reviews and Ratings

Access Properties has received 61 reviews on Google My Business, with an average rating of 2.6/5. This feedback provides valuable insights into the company's performance and areas for improvement.

👍 Reviews of Access Properties

Anastazia T.

1/5

If I could rate zero Stars, I would. My friend is a renter in one of their houses, has been for 10 years now. The AC unit broke 3 weeks ago. We've been calling and calling and calling. When it's finally 90° outside they finally call back and say their tech will be out between this time and this time. Then I sit at her house all day waiting for this tech to get here. 4 hours later the tech is still not here....her dogs are dying in this heat, she was forced to buy fans to keep air circulating, and they are refusing to pay her the money back because, "she didn't call right away". They bully their renters into thinking you HAVE to give them a key to your home, you don't. They prey on people who don't know their renters rights in this state. Don't fall for it. They don't keep up with maintinence either. That's on you, and they won't pay you back even if you bring in receipts to prove it.

Brittany S.

1/5

Do not rent through this rental company!!! They do not respond to maintenance requests and they just do not communicate at all. I waited for 6 months for them to fix a leak in the ceiling and even had to call code on them. They still didn’t want to fix it. This was my second house I rented from them and they have switched property managers 3x that I know in 2 years. I had problems with communication from them in the first house too.

Denetrice K.

1/5

If I could give them a zero I would give them a -100! We had the displeasure of having them as our property manager for five years. Every month there was a repair. Why does a new water heater need a repair? I would ask for documentation of the repairs and never received them. I asked for pictures after spending $1300 with them to fix the house after tenant damage. It took a separate realtor coming in to the house for me to get pictures! Our statements for October-December showed lawn maintenance. They never did any lawn maintenance or snow removal according to our neighbors. I rarely received a full rent check because they always had a "maintenance order" or "repair"....yeah right! Thank God we finally sold the house.... at a loss because of damage from tenants. We had to tell them a tenant moved because our neighbors told us! They didn't even realize they gave us a zero statement when we had a tenant! You are supposed to be running a business! How do you not know that you did not collect rent from somebody? We also had a tenant that had a leaky car and ruined the driveway. They didn't notice it when they did the walk-through. Their excuse was the ice covered the driveway. I was told by neighbors that there was no snow or ice (with pictures to show it). Even if it was true, why wouldn't you tell them you're holding their security deposit until a full inspection of the property could be performed? So instead of them taking the security deposit we had to pay up to clean their oil from the driveway. You have been warned. BEWARE OF ACCESS PROPERTIES in South Bend, IN.

A L. (.

1/5

SLUM lords. The worst property owners you could ever imagine. It’s like pulling teeth to get them to even answer the phone let alone do their job! DO NOT rent from them unless you like to be irritated constantly. And if your property ends up getting bought out by them MOVE.

Kylie M.

1/5

Worst rental company EVER. First, in 2016 we moved into a home WITH children, to a pipe burst two weeks into living in the home, our kitchen, living room, and bathroom was torn apart for 3 whole months before I threatened to call code enforcement that someone needed to come “finish” fixing it. Secondly, we mentioned about our gutter falling off our roof in our backyard, STILL TO THIS DAY is not fixed. Third, I had asked for window screens to be replaced due to being ripped, not fitting in probably or none at all, STILL NOT DONE, so I cannot open a single window in our home during warm weather days. Fourth, last winter our furnace went out completely and they wanted $400 from us, find out after being sent to collections!! Why?! There’s a reason we pay rent?! We’re not the homeowners! I have called the office numerous times with voicemails left, to ZERO return calls. And last be not least, there is a circuit shortage when our washer or dryer is running all the lights flicker throughout the house! Cannot wait until spring, we will be OUT of this house and no longer affiliated with Access Properties. DO NOT RENT FROM THEM! Save yourself and family the stress of renting from a POS company!

Shelly G. (. S.

3/5

I've been with Access Properties for 5 years. If we have an issue they send maintenance out according to the issue.
I've never had any real issues with them other than how they figure their late fees.
I don't like that they want to charge me an outrageous amount of my batteries are dead in a smoke detector. Always check your own detectors make sure they are all up and working.
We did have maintenance come out and paint over some mold in the bathroom that bled through the paint less than a month later. We ended up doing it right ourselves & it has been almost 2 years since I asked them to address a spot in my sons room which still has not been resolved properly.

mackenzie C.

1/5

If I could give this company a negative 100 as a rating I would. These people are king of the slum lords. We have lived in our home for a max of three months and the whole time we have lived here we have had issues that have not been handled . My livingroom ceiling Is falling in from a leak in the roof. The dead tree in the back yard(that we brought up at time of signing the lease) fell on my truck smashed my windshield and did about $2,500 worth of damage to my truck. They refuse to take responsibility for knowing the tree was dead. As I write this review there is a whole tree down in my back yard I can’t get to my trash cans to take trash out can’t get out the back door and it’s been like this for over a week. They don’t call you and tell you anything.. when you bring up that you have been having an issue they act like it’s the first time they are hearing about it. My oven only works 20% of the time that’s not being fixed. And to top it all off now they are telling me they have sold the house and I have to wait for everything to be done with closing so I can have my issues fixed.. I hope and pray to god who ever bought this house will not use access properties.. they don’t know how to run a business or deal with customers. They don’t care that children are in extrem danger (they will just tell you it’s not their problem) I have never in my life had to deal with such a disrespectful company. Save yourself the trouble go somewhere els anywhere els

Kenneth K.

1/5

I would also give this company no star if it were an option, They take forever to complete work orders if they don't loose them. They manage hundreds of properties so getting your voice heard is imposible. We had to call out code enforcement when we first moved in because there were leaks in the basement and roof. They forged paperwork when we signed the lease and we will be taking them to court once our lease is up. Don't rent from these assholes!