Allstate HOA Management - Los Angeles, California

Eugene L.

As a former board member, we cycled through several property managers from Allstate. Once we got Jessica Hubbard to service our property, we really felt like we had someone who was knowledgeable, responsive, and experienced to manage our property's needs and advise the board on all things HOA. Jessica & Allstate really kept our building running smoothly and was able to make new initiatives for our building as painless as possible. Was a great pleasure working with Allstate & Jessica!

Lee D.

I'm not one for leaving reviews (especially negative ones), but after working with Allstate HOA Management I felt like I had to share this for in case anyone is considering hiring them for property management.

We had Allstate manage our small 6 unit building for 4 years. They did not do much for us - they never answered our calls, and never returned voicemail or emails (from residents and board members).

Anytime we had maintenance issues or inspection needs, they would take weeks to get back to us or recommend us a vendor - emergencies included. The vendors they recommended quoted us 4-5x higher than when we found vendors off google/yelp.

We had to manage everything in the building ourselves. They even forgot to file our taxes for 2 years in a row.

Where things got worse is when we told them we would no longer be needing their services. They couldn't give us proper accounting of our funds and I received financial statements with all sorts of inconsistencies. They wouldn't give us contact/account info for utilities and we're still feeling the recoil months after separating from them.

I would not recommend this property manager.

Louis F.

As a board member of a 49-unit HOA in West Hollywood, I can confidently say that Allstate HOA Management has been a game-changer for our community. Their professionalism and expertise have significantly improved our property management experience since day one.
Our account manager, Armando, has been incredibly responsive and proactive in addressing our concerns. He consistently goes above and beyond, coordinating contractor interviews for our projects and ensuring that all our needs are met promptly. His dedication has made our board's job much easier and more efficient.
One of the standout features of Allstate's service is its financial management. The monthly reports we receive are detailed and transparent, breaking down reserve allocations, vendor payments, and delinquency tracking. This level of clarity has been instrumental in our budgeting process, especially when planning for capital improvements.
The company's use of technology, particularly the eUnify platform, has streamlined our document sharing and meeting scheduling processes, significantly improving communication between the board and our residents.
Another aspect we appreciate is Allstate's flexibility with contracts. After a short initial term, they offered month-to-month contracts, which gave us peace of mind when transitioning from our previous management company.
Lastly, we've noticed that our property values have remained strong, partly due to Allstate's consistent maintenance and documentation practices.

Donald W.

Allstate HOA has been the management company for our 43 unit complex for nearly ten years. As President of our Board, I'd like to take a moment to give a big shout out to our current HOA manager Casey Maguire. Throughout the past several years Casey has shown himself to be a man dedicated to high service. Whether providing references for vendors, providing assistance to make sure our HOA is in compliance with the various legal issues, assisting with HOA elections and more, Casey has been there for us. Whether by email or scheduling a phone conversation, he's always proven himself to be responsive and reliable. And, Casey has a great team working to support him. When he doesn't have the answer to question, I can always call upon one of his team mates in accounting or upper management to step in and provide the information I'm seeking. Thank you Justin, Joey and Sam! As in all business relationships, occasionally an issue occurs where the boss needs to step in. On those few occasions when I've reached out to the owner of Allstate David Bar I have the peace of mind knowing that I can count on him to promptly get back to me. Thank you Allstate for providing my HOA with such a high level of service!

Nasser E.

I am the President of a 27 units HOA building by Santa Monica Beach and we hired Allstate HOA Management two years ago. Jessica Norman was assigned to manage our account. Jesica Norman is a very knowledgeable of property management and aspects of the HOA rules and regulations. Her knowledge is an asset to our Board of Directors and all members. It's extremely helpful for a smooth operation to have Jessica managing our account. Jessica is a very professional and cheerful person. We are grateful to have Jessica working with us and we look forward for another year! Happy 2021!
We recommend Jesica to any home owner association!
She is a FIVE ***** stare!!

KEVIN C.

I have been a client of Allstate Management Company for many years as an homeowner and board member of our condo's HOA.

I have had the personal pleasure of working with Kelsey Jessen and Justin Yablonski the last two years. When I am in need of help, they are prompt in their reply to get the information I need or assist in the task of retrieving the necessary information.

I think what we all fear the most of many management companies is the we are simply just a checkbox and that our needs are not cared for. With Allstate, I've never felt this way. I've felt cared for and the needs of our community has always been met. Case and point is the recent transition Allstate has had to coordinate with changing platforms and transferring financial information. Not only was the transition seamless, when I did have concerns, my emails were met with responsive replies from Kelsey and Justin, but also upper management Joey and David.

I've recommended Allstate to neighboring HOAs and really believe that Allstate stands by their commitment to provide above and beyond service with care and consideration.

Scott G.

Every now and then you get lucky enough to work with Allstate HOA Management - If you’re an HOA searching for great care and incredible team members - Allstate is truly LA’s finest!

As a mortgage broker in Los Angeles - we work with a lot of HOA management companies - we get the opportunity to see the market variance - and by far those communities that are managed by Allstate HOA Management have great care -

It can often take extended times to capture required documents pertaining to a HOA - this can often delay closings as these documents are required for financing -

Wouldn’t it be amazing if you sent a request for documents, and not just an ordinary document request, but instead a Full FHA Single Unit Approval - which requires different documentation than just a traditional purchase - but to have this all back within hours - vs days - thats the experience once again we have found working with Allstate HOA Management -

And I’d like to give a shout-out to Kylie on their team - she is the one that often works with lenders and escrow companies for the communities they manage- she is an ALL-STAR!!! I’m so glad that she shares her bright light with her team -

You might be noticing something in this review - a SUPER FAN of Allstate HOA Management!

Whitney T.

I recently had the pleasure of working with Allstate HOA Management, and I must say that their service exceeded my expectations. I had some questions about my owner statement, and Support Specialist Alex C. was incredibly helpful throughout the entire process.

Alex took the time to go over every detail of my statement with me, ensuring that I understood everything clearly. Their patience and expertise were evident, and they made what could have been a confusing experience very straightforward. Alex's professionalism and friendly demeanor made me feel valued as a customer.

I highly recommend this Allstate HOA Management to anyone looking for top-notch service. Their team, especially Alex, truly cares about their clients and goes above and beyond to provide excellent support.