American Express - Studio City, California

American Express at Universal Studios Hollywood

American Express, located at Universal Studios Hollywood, is a well-known financial institution offering a range of services to its customers. The address is 1000 Universal City Plaza, Studio City, CA 91602, United States. You can reach them by phone at 714-499-9622.

Specialties of this American Express branch include financial services. They strive to provide exceptional support to their clients visiting Universal Studios Hollywood. Other points of interest include a wheelchair-accessible car park and wheelchair-accessible entrance, making it easier for everyone to access their services.

This American Express branch has received 6 reviews on Google My Business, with an average rating of 1.7/5. Some customers have appreciated the convenient location, while others have mentioned room for improvement in terms of service quality.

For those seeking financial services while enjoying their time at Universal Studios Hollywood, American Express is a viable option. With wheelchair accessibility and a strategic location, it caters to a wide range of visitors. However, it is essential to consider the average rating before relying on their services.

👍 Reviews of American Express

Sam

1/5

"American" Express. Do not waste your time with this company unless you have perfect credit, high bank balance, collateral, and even then they will give you a card with $375 annual fee. While they outsource their customer "service" reps for pennies on the dollar. Never will i do business with an ANTI AMERICAN COMPANY. Non stop advertising for a decade. Plus they don't even do business with most of the advertising they print.

Yi-Wen C.

1/5

The customer service rep is terrible. I was trying to express my issues but I got interrupted all the time with the terrible attitude:)

Mike H.

1/5

Zero empathy from employees. They did not give us the right info on where we could use our vouchers. Managers cant help in any way, even when employees lie to customers right in front of them. At least take ownership in your mistakes.

J P.

1/5

Everything online says you have to purchase tickets with Amex Platinum to enter, but was told on-site that you have to purchase Express or VIP (not currently offered) tix with Amex Platinum in order to enter. Expect better communication and zero discrepancies from a card like Amex Platinum. Disappointing.

Rocio C.

5/5

They were super nice and helpful!

Manuel L.

1/5

The worst customer service