Associa Northern California - Stockton, California

Address: 10100 Trinity Pkwy #305, Stockton, CA 95219, United States.
Phone: 2096444900.
Website: associaonline.com
Specialties: Property management company.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 253 reviews on Google My Business.
Average opinion: 4.3/5.

Location of Associa Northern California

2096444900

Associa Northern California is a reputable property management company located at Address: 10100 Trinity Pkwy #305, Stockton, CA 95219, United States. They can be reached at Phone: 2096444900.

This company specializes in managing properties and offers a wide range of services to its clients. They have received numerous positive reviews from their customers, with a average opinion of 4.3/5 based on 253 reviews on Google My Business.

One of the standout features of Associa Northern California is their commitment to accessibility. They offer a wheelchair-accessible car park and entrance, making it easy for everyone to access their services. This is just one of the many ways they demonstrate their dedication to their clients.

Many clients have praised the communication skills of the staff at Associa Northern California. For example, one client had a positive experience with Jonathan Ocampo, stating, "I am very pleased with the communication skills of Jonathan Ocampo. I have spoken to him on the phone twice and exchanged emails. I find him to be friendly, knowledgeable, willing to listen and offer help. These are all very important attributes for anyone working with human beings Thank you, Jonathan." This feedback highlights the high level of customer service provided by the company.

Recommendation

If you are looking for a reliable and professional property management company in Stockton, CA, Associa Northern California is an excellent choice. Their commitment to accessibility, customer service, and communication skills make them a standout in the industry. We highly recommend visiting their website at associaonline.com to learn more about their services and how they can help you with your property management needs.

Reviews of Associa Northern California

Associa Northern California - Stockton, California

karen turnbull

5/5

I am very pleased with the communication skills of Jonathan Ocampo. I have spoken to him on the phone twice and exchanged emails. I find him to be friendly, knowledgeable, willing to listen and offer help. These are all very important attributes for anyone working with human beings! Thank you, Jonathan.

Luan Truong

1/5

I own a property which is part of the Diamond Crossing HOA in Hayward. The community was formerly managed by CID Management. While their service wasn't spectacular, they still replied to messages or phone calls from concerned home owners. The Board recently switched to Associa, and this has been the worst example of how to conduct business by ANY company that I've ever experienced. I've had an ongoing issue with water intrusion coming from the outside, which is obviously an HOA responsibility. CID Management gave hard copies of all documents to Associa and the Board. However, nothing transpired. I've first alerted Associa to this matter on August 7, 2024! Numerous e-mails and phone calls to the community manager, Ronni Schenk, goes unanswered, for MONTHS! The only person who've attempted to answer my messages, Melissa Sim, the administrative assistant, is unable to provide me with any information about my issue. She would just forward my message to Ronni, which is essentially useless, because I've addressed the e-mails to Ronni in the first place! I really don't know why and what I'm dutifully paying my monthly HOA assessments for?! When the homeowners need support, there's literally no one there! If your community is in the market for a new community management firm, please steer clear of Associa. Don't make the same terrible mistake that our Board made in switching to them!

Jina Lee

5/5

Simran at Associa is so professional, prompt and helpful. The company as a whole can be a bit difficult to reach, and slower to respond with community managers changing so often. However, Simran has been so helpful and I'm really grateful.

Denys Gonor

3/5

Is there any reason why the windows were not fully cleaned f? I've been waiting for a year for the windows to be cleaned. As a result, only a few were cleaned.

Our Harmony becomes not harmony at all.

Update: all the windows were cleaned. Thanks.

elizabeth tabia

5/5

Simran Singh deserves praise and should be commendable. She responds to requests very quickly. She is an asset to your company and should be acknowledged.

g a

1/5

Incompetent, poorly trained, rude. Either understaffed or simply not interested in giving an efficient, quick response to what should be a common problem. Too large a corporation to be managing local HOA's. would not recommend.

Maha Elsokkary

5/5

Stacy Dougherty is very helpfull and always response to my email very quickly, I appreciate all the help that she does for me.

Heidi Werder

5/5

Associa is a new Management Company for me/us. A few glitches with the transition but seems like they will work well with me/us. I was put in touch with Simran Singh and am extremely pleased I was. She has taken care of issues for me. She answers back quickly and does what she says she will do. Explains things to me also. Friendly and professional also. I would rate her as Excellent. Thank you.