Assurance Property Management Group - Atlanta, Georgia

Abie S.

This is long overdue but still very much needed. Karen is the lowest of the low when it comes to slumlord rental agencies. She is a bad representation for the owners and has no respect or concern for tenant issues. She speaks in a very condescending tone and downright lies. I rented a home from her via the homes investors out of Ny. They were apparently declining repairs as well per her suggestions. Her contractors are either lazy or Slow because they aren’t getting paid on time. Either way in the beginning they will be nice but after a few issues you will be ignored. It’s not worth the stress.

Ryan G.

Do not engage in any business with Assurance PMG. Any dealing I had with Karen Sherard was a miserable experience. Do yourself a favor and avoid them.

Janika M.

New tenant here:

So I came across a rent ad on yard sale market. It was posted by their agent Haley Davenport. I reached out to her and got the ball rolling. She was very attentive and communicative. I put an application and loaded all my documents on the RentRedi App. Definitely with this being a two hour drive for me since I was relocating. She got back to me quickly with my approval. Fast fwd to the house. It was a nice house honestly. Don’t get me wrong it had it wear and tare but overall decent home seriously. And they also did a-lot of renovations as well. So I accepted the agreement. She was patient with my security deposit and all. Fast forward
to my move. We met at the house for signing she was very nice and helpful in person. I was honestly happy how she was patient and communicative. I never met her in person until signing day. But she had everything in order like we met before. Then the house itself had a maintenance issue. She was able to get me a new refrigerator that very same week! Also the maintenance guy Gerald is a very nice guy. He has been so helpful with anything. Even put my tvs up! I am a single mom so this was so helpful for me. I really appreciate this company. I do have a year lease with them. So if any issues do come up I’ll be sure to update this post. But for right now. Great agent! Haley! And also the house plus the responsive maintenance worker Gerald!

Rashida R. T.

Very disappointed. Leaking has been going on in this home for months, reports to Assurance have obviously been going unheard. It appears, Karen Sherard is not taking the care of the tenants seriously, nor the care of the property. Gutters with trees growing in them.....a repair that clearly is not a repair because the problem continues and it looks like Anil, Karen Sherard's preferred contractor is just as unprofessional as she is. He does not respond with an estimated visit date, we were left with...."the roofer is out of town." Assurance PMG is a fraud, customer service is terrible and not helpful, my mother and I will be ecstatic when this lease is over.

hotskull 1.

Terrible company!!! Don't ever rent from them! Terrible business practices, no sense of urgency and they will falsify any information to fit their narrative. They should not be managing properties and should be out of business.

Carol B.

Excellent property management company! Responsive to owners and tenants and works in the best interest of all.
I highly recommend.

Wayne E.

A highly professional property management company I strongly recommend.

Bellah B.

No sense of urgency!! Worst ever!!