Bay Cities Credit Union - Hayward, California

Address: 22777 Main St, Hayward, CA 94541, United States.
Phone: 5106906100.
Website: baycities.org
Specialties: Credit union, ATM.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 35 reviews on Google My Business.
Average opinion: 3.6/5.

📌 Location of Bay Cities Credit Union

☎️5106906100

⏰ Open Hours of Bay Cities Credit Union

Monday: 9 AM–5 PM
Tuesday: 9 AM–5 PM
Wednesday: 9 AM–5 PM
Thursday: 9 AM–5 PM
Friday: 9 AM–5 PM
Saturday: Closed
Sunday: Closed

Bay Cities Credit Union is a reputable financial institution located at Address: 22777 Main St, Hayward, CA 94541, United States. This credit union offers a variety of financial services, including ATM access, making it a convenient option for those in need of basic banking needs.

One of the standout features of Bay Cities Credit Union is its accessibility. The location has both a wheelchair-accessible car park and entrance, making it easy for everyone to access the financial services they need. Additionally, the credit union has received 35 reviews on Google My Business, with an average opinion of 3.6/5.

If you are looking for a reliable credit union that offers basic banking services, Bay Cities Credit Union is an excellent choice. With its convenient location, wheelchair accessibility, and solid reputation, it is a great option for those in the Hayward, CA area. The credit union can be reached at Phone: 5106906100 or through their website, Website: baycities.org.

👍 Reviews of Bay Cities Credit Union

Bay Cities Credit Union - Hayward, California

Darrion ArmaniTV

1/5

Please just do not trust this bank. I been with them for 14 years. And officially had enough. My deposits are processed in my account whenever they want to, no type of security. I only feel comfortable talking to the director. This is not a bank you trust. Please choose another bank.

Sherry

1/5

All the tellers are nice and deserve 5 stars, except one that sits at the end at the desk window. Very rude, unfriendly women. Always acts like something is something wrong with information provided (ID, acct#, social security number and amount depositing) . Been going here for years. Not a problem with any other teller there. This crazy women now questions my money, told me one of my bills was too dirty and could not accept it. I don't know if she just likes giving me a hard time or what. Name is something like "jemhi". Please re-train this women with customer service, how to treat customers with respect and to say Thank you!

Lenard Gant

1/5

Very Obsolete! Their ATM equipment Has to be from the 1980’s. They aren’t registered with Zelle. Inside the building itself smells mold it with old carpeting probably from the 1980’s. Horrible banking establishment. I don’t know of any other Baycities location in the state of California. The other credit unions don’t recognize them. I for banking I have to travel 120 miles round-trip to see a teller.

Andrea Hippauf

1/5

Well normally I'd be giving a 5 star rating because the folks here are awlays pleasant. But I give it 1 star now and WOULD give it less if I could for taking away weekend hours. This is the only bank within a 2 hour drive of my home at which I can deposit my checks, and I work 9am to 5:30pm M-F. Used to be I could come up on a Saturday before 2pm and deposit. Now I have to plan for a 2+ hour drive each way instead of 20 minutes.

Lilleane Olacio

1/5

I’ve had this bank for 10years now and I am just so dam tired of them. They continually leave me stranded on vacation with no money and no support to reach out too. They are closed all weekend with no after hours. I’ve been stuck in different states with no gas money to go home. I’ve beeen stuck at restaurants with no money to pay. They always put fraud holds EVEN when I tell them I will be out of town. Even after I release the fraud they place it again! This most recent issue is, they put fraud on my card, froze my money without permission, told me they ordered me a new card… two weeks later I go In because I haven’t received my card and they say they never ordered me one?!! So the release the fraud on my old card because it was never fraud in the first place and it worked for one transaction and then fraud alert is placed on my card AGAIN!!
I have been without funds for 4 days and now they’re closed today?!!
&& no one to help me!! I have no food in my house, no diapers for my kids, no gas to go anywhere and my bills are passed due all because of their incompetence!!! Like I said this is not the first time!! No exaggeration, this has happened to me at least 14 different times. I AM FINALLY DONE WITH THEM!!

David Azpeitia

1/5

Worst customer service ever!!. I was a member for 10 years and I just closed my account because I moved and because the tellers were rude to me half the time I went here. Even today the lady raised her voice in front of other customers as if i was trying to commit fraud by closing the account because she said i wasnt the primary on the account and that my wife had to be there. My wife had to ask ( michelle) the manager to let me close the account because she was at work and she wasnt able to drive all the way from San Rafael to Hayward. When i said that i would tell everyone i know not to go there because of the way she treated me the bank teller lady showed me a thumbs up. Dont go here you'll regret it.

Diego Salazar

5/5

There co-op tellers were great when I wanted to deposit into someone else's Golden 1 account.. Not many credit unions in the Bay Area do this!

Yonder Low

5/5

I had two credit unions refuse to help me, even though they were listed as shared branches. Bay Cities Credit Union was not only able to help me, but did so with great service!