Biggs Property Management - Decatur, Indiana

Kaye J.

I expected a “peaceful” community. It’s anything but. Residents do as they please. There’s a basketball goal, for kids here. My neighbor runs a daycare out of her apartment with at least eight kids running around. The website, sign & application says it’s a senior place. It’s not. I complained several times to have nothing done. I live in the Pekin, In. property

Clara W.

Very disappointed with Biggs Property. I went in the office beginning of July and spoke with Angela she was nice answered all my questions. I took the application returned with ALL paperwork that was needed. A week later received a letter from Mackenzie saying I needed another reference and my police report. I called Angela and s/w her and she confirmed everything was turned in. Now almost a month and half later still no letter if approved or not. Called Fort Wayne office 2x s/ w Angela she acted like I was bothering her cause I'm checking on my app. Called Decatur office the receptionist really didn't want to answer any questions. Why be for the community when news and everyone is around but rude and don't care in private. This is ridiculous? I basically wasted my time and money!

Diana P.

No maintenance man for a long time. Property manager does not stick to posted schedule. I have 4 work orders in with NO response except wait until the rehab.
I stand in an inch deep of waste water when showering. Nobody came and cleaned the carpet when the bathroom flooded 3 days in a row.
And this supposed rehab keeps getting postponed. If a leak isn't taken care of it WILL get worse. Doesn't take a rocket scientist

Karan

They Gave me the run around. They put me on a list. 3 months later I am on top. I looked at an apartment on Monday, the appliances were broken and dirty, but I was desperate. Tuesday handed in the paperwork, by Friday i was booted out because someone made less per month than me. A month later, and I still haven't gotten a call. They don't answer their phone unless you harass them. They won't tell you where you are on the list. And that was only a few of the problems. They are a joke. UPDATE: After review i did get a call from their office. They offered me a duplex, so I said i would take it. Then the extra run around, again. I filled out 2 sets of paperwork the first time. Now this time I have to fill out the original app again. I have another set of papers to fill out. They need a copy of driver's license, ask a lot of personal questions. I couldn't do it. I stopped. I moved out of town. I went to another apartment that is based on income. I had a lot of paperwork, but nothing compared to what biggs puts you through.

Glenda P.

I’ve been here about 4 years. We’ve been through 5 or 6 property managers. They all have had different office hours. Only one of them was consistent in replying to concerns.in the past 2 years it had gotten much much worse. The don’t reply to voicemails or written work orders. Recently, I put in a work order 3 months ago. I’ve only had 2 of the items addressed. I’ve been told repeatedly by management that it’s because of Covid. If I had somewhere else to do I think I would go.

A couple of days after I wrote this review maintenance showed up did you some of the other work that was on the original work order. Imagine my surprise. Larry did a great job. I’m happy he was around to do it. Still finding fault with management though. Changing my original rating from a 1 to a 3.

Jeania S.

Friendly...affordable...safe....understanding....good people. Well kept housing. Energy efficient. Community Centers and laundry facilities in some locations. Washers and dryers in others. Lawn well kept. Many are convenient to town. To those that qualify there is rental assistance and they will work with long term renters til they own their own property. Well worth the wait of getting in.

DJ F.

I lived in the 2nd Street Artists Lofts. They went through three property managers in the span of a year. None of which addressed the maintenance concerns of myself and my neighbors. The walls are paper thin. They do inspections on a whim. They were supposed to do inspections on May 4, per their notice, and they did them on the 3rd of May and told tenants that they had no choice but to allow them access. The gallery on the first floor that was supposed to be a perk included in our “Artist Loft” experience now charges us a 25% fee for any work sold on that gallery. That was thrust upon us after signing a lease. There is an extensive list of shortcomings and outright problems with this place. This seems to be the standard operating procedures for Biggs.

Nanette B.

No answer none at my complex which I have left 3 messages and 1 in Decatur. I understand closed for the holidays but it should have been posted like it use to be or a notice in our doors. Our service is getting worse than better.