Capital Property Management LLC - Fort Wayne, Indiana

david C.

Of my 20+ years in the military, we decided to rent instead of buy. Capital Property has been the best property manager that we have ever worked with. They were responsive to the few things that went wrong and were always there to answer random questions. I highly recommend them.

julia P.

Capital Property Management is the best! Jared and Andrew are helpful, understanding and responsive! Definitely recommend renting with them!

Noah J.

Called and spoke to Jared. He answered all my questions, much appreciated

Lois W.

My home for six years was at Cottages of Bridgewater a Capital property management investment in Fort Wayne Indiana. This year in April I moved to a different location because of circumstances
beyond my control. I was told I was a good tenant and saw several people Andrew Adam and Aaron as employees and friends.

I reached out and called Aaron to help me put up some pictures and a mirror. Aaron replied yes, and without any hesitation came over to my apartment yesterday.

He placed the heavy mirror and pictures leveled them and placed them on my walls listening to my suggestions and me his and staging my family pictures on the wall.
This was not a long process and his courtesy presence and skill made the experience fun and easier for me.

I extend my gratitude to all of these people at Capital Property Management.

Hannah D.

My boyfriend and myself have been through the process of renting with Capital for the last three weeks. We originally put in our app for a different house then we are actually moving into due to it being rented out before we got to it. No big deal at all they have beautiful properties that are very well taken care of. We went through the process and Jared answered all of our questions as best he could as soon as he could. I wish you all would recognize the work he puts in and the amount of hats he wears for this company. Given the workload he does a fantastic job being thorough, communicative, and supportive with what he can. We are ALL human and put in others shoes I'm sure the situation would be much different.

We have had a smooth and uneventful lease signing and move in.

We are very much looking forward to being in our new home and renting with capital.

Thank you all for everything you do and special shout out to Jared. What a valuable asset to the company.

Jake W.

Being in property management myself, let me just say this experience has been amazing. Our owner sold our home and we were without a place to live. We were recommended by one of our friends to check out Capital. We hopped on the website and found a nice home with updated appliances and all around a beautiful home. We applied online and were approved. Within 24 hours Jared had called us and confirmed we were good to go. Payments are made easy through Appfolio and with this time crunch of a move they made it happen. Jared has answered all of our questions with ease and you feel cared for as a resident. Cannot wait to move in and make memories in this beautiful home. Thank you capital and thank you Jared for all of your help!

A

Instead of calling unhappy tenants you all are wasting your time replying with lies to the unsatisfied tenants reviews. Amanda, Jared or whoever is responding to these reviews please do everyone a favor a stop with the constant lies. As stated in my review about the unit not being clean, the nasty carpet, the "paint job" and so fourth you KNOW for a fact this was all mentioned prior to us moving in and we were told it would all get taken care of, so yes we signed the lease and come move in nothing was done. Not as stated by you that the key wasn't there, but because you are a company that doesn't care. The $200 credit that was applied to our first month rent due to issues not being addressed wouldn't have been necessary if you just cared and stopped lying all the time. As for ignoring maintenance that again is another lie. No one has contacted myself or my husband to repair any of the work other than the time they came to the unit unannounced and tried to enter the open garage and due to being home by myself and not having any idea they were coming I was scared and yelled NO and shut the garage. Maybe the times we put in to have the work completed should be followed accurately and things as someone being scared wouldn't happen. We need them over here because the current issue we are having is a FIRE HAZARD and the other issue is one that could severely cause damage to the property if it is what we are thinking. As for giving the office a call to address our concerns that's rich, when phones are barely answered and by talking on the phone there is no documented proof of what was stated, so the lies can keep coming from the mouths of everyone who works in that office. Maybe provide an email so there is documented proof of what was discussed and what will/wont be done. I guess in order to do that you'd have to be an honest company. Instead of playing this petty game of replying to google reviews to try to save face on a public forum you should contact by email (because proof is needed with you all) to all the unhappy tenants and actually address the issues at hand.

A

As the saying goes if I could give zero stars I would. This company LIES and they do not care even if they are caught in those lies. We were told before signing a lease with them that everything would be cleaned, painted and ready to go, however that wasn’t the case. They didn’t paint, but did “touch up” paint and as the picture shows looks as if a child did it and that’s throughout the home, carpet is years old with an awful smell coming through and black lines around edges, nothing was cleaned and I had to spend days trying my best to get it up to par, I could go on, but this post would be a novel. When we complained we were told, “you signed the lease with the house being as is.” No where in the lease does it state that and the same person who told me that was the one to tell me they had cleaners coming. There’s so many other issues in the month we’ve been living here, but all I’ll say is take your hard earned money elsewhere because this company is morally corrupt, unethical and for lack of better words….TRASH.