Centra Credit Union - Greensburg, Indiana

Okay, here’s a comprehensive overview of Centra Credit Union, presented in a formal and approachable style, designed to be helpful to prospective clients:

Centra Credit Union: A Reliable Financial Partner

Centra Credit Union stands as a dedicated and community-focused financial institution serving customers throughout Indiana and Ohio. With a strong commitment to member service and a diverse range of financial products, Centra offers a compelling alternative to traditional banks. The Cooperative Bank operates with the core principle of member ownership, meaning that members are also owners of the credit union, fostering a collaborative and supportive environment.

Location and Contact Information

Centra Credit Union’s primary location is situated at 1803 N Lincoln St Suite A, Greensburg, IN 47240, United States. Individuals seeking to connect with Centra can utilize the following contact details:

Phone: 800-232-3642
Website: centra.org

Services and Specialties

Centra Credit Union distinguishes itself through a broad suite of services, catering to various financial needs. Key areas of expertise include:

Banking Services: Traditional deposit accounts, checking accounts, and savings accounts are readily available.
Financial Planning: Centra offers guidance and resources to help members achieve their financial goals.
Loan Agency: They provide a variety of loan options, including personal loans and lines of credit.
Mortgage Lender: Centra assists clients in securing mortgages for their homes.

Furthermore, the credit union has invested in modern technology to enhance the member experience. The availability of a video teller at their ATMs is a notable feature, allowing for convenient transactions without the need for in-person assistance. This technology reflects a dedication to accessibility and streamlining the banking process.

Accessibility and Amenities

Centra Credit Union prioritizes accessibility for all members. The Greensburg branch features a wheelchair-accessible car park and wheelchair-accessible entrance, ensuring that individuals with mobility challenges can easily access services. Additionally, a drive-through is available for added convenience.

Customer Sentiment & Reputation

Centra Credit Union maintains a positive reputation within the communities it serves, evidenced by 14 reviews on Google My Business, resulting in an average rating of 3.6/5. The feedback suggests a team dedicated to personalized service, taking the time to understand and address individual member needs. It’s clear that the staff prioritize building relationships and providing comprehensive support.

Recommendation

For anyone seeking a financially sound institution with a genuine commitment to its members, Centra Credit Union presents an excellent choice. To explore the full range of services, understand specific loan options, or discuss financial planning strategies, we strongly recommend visiting the Centra Credit Union website at [https://www.centra.org/utm_source=gmb&utm_medium=organic&utm_campaign=greensburg&y_source=1_MTU1NDU](https://www.centra.org/utm_source=gmb&utm_medium=organic&utm_campaign=greensburg&y_source=1_MTU1NDU). Contacting them directly through their website will allow you to receive personalized assistance and discover how Centra Credit Union can contribute to your financial well-being.

👍 Reviews of Centra Credit Union

Kelly E.

5/5

The ladies are friendly and take the time to handle all your needs inside. This bank has several options to handle your needs. They have a video teller at the ATM. You put your card in and pick the options you want. It can do almost everything.

Frog L.

5/5

I think the ladies and the gentlemen that do work there at that facility are very polite and when it comes to the point of needing to understand a difficult task or something that has error on your accounts they do a great job of breaking it down step by step of explanation and getting to the bottom of it. As for the issue of "rushing" the process,..people have got to understand that every person does their job and sometimes they are swamped inside the building and they cannot hear through that glass in drive thru so there's this tubing post on the withdrawal or deposit pole as I call it,...and there is this amazing thing called a button that says "call" on it try pushing that once and one of them if not two will service you as quickly as they can cause not everyone can rush to meet your demands and hear your engine running as well,..its simple,....just push to call... if its busy inside and you drove through drive thru please be patient. Thank you, and have a wonderful day 👍 Sincerely,...
A Credit Centra Union member.

Jennifer E.

2/5

This is the slowest Centra I have ever been to. Regardless of the time of day, even if you're the only person in the drive thru, you can expect to wait at least 20 minutes to be acknowledged, let alone complete your transaction. Every other Centra branch I've been to is quick and easy. This branch seems to be in now hurry... EVER!

Amber W.

3/5

During this pandemic the hours of operation have changed which is ok. What isn't ok though is the inconsistent times that are posted on windows and the hours of actual operation that is found on the web. Signs say 10am, yesterday should have been 10am so 12 cars were waiting for 45min in DT for someone to help us so I went online and saw you didn't open til 12pm. Tempers were high and that put me in danger so update your signs please before a crisis happens.

Faizal K.

5/5

This bank is a shared branch for one the banks that I bank with. Due to some technical issues, it was difficult to access my account but Bailey was helpful in fulfilling my needs. Thanks Centra and keep up the good work!

mark S.

4/5

I have been a member for years, but contacting a live person is virtually non existence. There has to be a way to speak to someone
immediately without being on hold for hours.

Kasey A.

1/5

I tried getting a credit building loan they said I had to have credit but someone ik came here and got a loan with no credit so how does that work sounds like false advertising to me

Trey B.

5/5

Been with this credit union for a long time and I am very pleased with how everything is handled.