Coastal Mortgage Company - St Marys, Georgia

Trevaughn P.

From the very beginning, before we even started working together, Eliane Smith went above and beyond to ensure we had the right information and guidance for our home-buying journey. She freely shared her expertise without any expectations, which immediately showed us her genuine care for our success.

She took the time to connect us with a realtor who matched our energy and goals perfectly, making the entire process feel seamless and aligned with our vision. Throughout it all, Eliane was available 24/7, always ready to answer our questions with patience, insight, and enthusiasm. Her level of engagement was truly unmatched—we never felt like just another client.

What stood out the most was her dedication to staying up to date with the market, constantly working to secure the best possible deal for us. Her tireless efforts and deep knowledge made a world of difference at every step.

Beyond her professionalism, Eliane is an incredibly caring and intelligent person who made this process not only smooth but also enjoyable. If you’re looking for a loans officer who will truly have your back, look no further—Eliane Smith is simply the best!

Hallie N.

We had the incredible privilege of working with Eliane Smith, and we can honestly say that she made what could have been a stressful and overwhelming process feel easy, transparent, and even enjoyable. From the moment we first reached out to her, she demonstrated an exceptional level of professionalism, expertise, and genuine care for our needs. What really stood out to us was her willingness to go above and beyond. No matter how many questions we had, no matter how small the concern, Eliane was always there to provide thoughtful and thorough answers. She never made us feel like our inquiries were a burden, and she took the time to ensure we understood every detail, whether it was about loan terms, interest rates, or potential repayment plans. Her ability to break down complex financial concepts in a way that was both easy to understand and reassuring made all the difference. One of the things we appreciated most was how she made us feel comfortable every step of the way. It wasn’t just about helping us secure a loan, it was about building trust and ensuring that we were making the right decisions for our financial future. She always made time for us, even outside of regular hours, and was incredibly responsive to emails, calls, and texts. Her patience and attentiveness allowed us to make decisions without feeling rushed or pressured. We honestly couldn’t have asked for a better experience. Thanks to Eliane, we were able to approach this significant financial commitment with clarity, confidence, and peace of mind. It’s clear that she genuinely cares about her clients, and her dedication to providing exceptional service is truly remarkable. We highly recommend her to anyone in need of a knowledgeable, compassionate, and trustworthy loan officer.

Nats D.

Kevin Van Horn has helped me close on 2 homes and continues to amaze me with his knowledge. He went above and beyond to help my family through our loans - helping us understand the market/process, answering any silly questions we had, and responding as if we’re his only clients. I can’t imagine ever buying a home without Kevin backing me up!

Alice M.

I recently had the pleasure of working with Eliane Smith at Coastal Mortgage Company, and I can't recommend her highly enough! From our first consultation to the final closing she provided exceptional service and support throughout the entire mortgage process. If you are looking for a reliable and trustworthy mortgage broker, look no further than Eliane.

Shelly B.

We are so happy with our decision to finance our home through Eliane at Coastal Mortgage! She was efficient, honest and transparent with every aspect of the process. We closed in less than a month and the rates were very competitive. Eliane at Coastal has our highest recommendation!

Andrew M.

Kevin was an absolutely God-send in navigating the home buying process and worked with me every step of the way to make sure I knew what was happening, where we were in the process and what I needed to do next. As a first time home buyer I was lost going into it and Kevin got us across the finish line with ease. Nothing but great things to say about the experience and would easily recommend him and Coastal to anyone buying a home!

Bailey M.

Eliane is amazing! She helped make the process of buying our first home so smooth. She is extremely knowledgable and made us feel comfortable asking as many questions as needed. Cannot recommend her enough!

Ethan M.

Elaine Smith ensured the process of obtaining our VA loan went effortlessly smooth. Made our first time home buying experience a breeze and stress free! Highly recommend!