Columbia Bank - Junction City, Oregon

Columbia Bank: A Comprehensive Overview

Columbia Bank is a prominent financial institution serving the Pacific Northwest, with a dedicated branch located at 285 W 6th Ave, Junction City, OR 97448, United States. Their commitment extends beyond traditional banking, offering specialized services for both individuals and businesses. The telephone number for this location is 5419842330, and prospective clients can find detailed information and branch hours on their website: locations.umpquabank.com. This branch represents a cornerstone of Umpqua Bank's network, providing accessible and reliable financial solutions to the Junction City community.

Services Offered

Columbia Bank distinguishes itself through a multifaceted approach to financial services. Primarily, it operates as a bank, offering a comprehensive suite of standard banking products including checking and savings accounts, money market accounts, and certificates of deposit. However, the bank’s true strength lies in its dedicated focus on business banking service. They cater to a diverse range of businesses, from small local enterprises to larger corporations, providing tailored solutions for their unique financial needs. This includes commercial lending, treasury management services, and lines of credit. Furthermore, Columbia Bank functions as a loan agency, specializing in various types of loans, such as mortgages, auto loans, and small business loans. The bank prioritizes building strong relationships with its clients, understanding that their success is directly linked to their own.

Key Features and Amenities

The Junction City branch is designed with convenience in mind. Notably, it offers a drive-through service, streamlining transactions for customers on the go. Accessibility is also a priority, with a wheelchair-accessible car park and wheelchair-accessible entrance, ensuring that all customers can comfortably access the facility. The branch’s layout and staff aim to foster a welcoming and efficient environment. Beyond these physical features, Columbia Bank emphasizes technological integration, providing online and mobile banking options for seamless account management.

Customer Feedback & Reputation

Recent customer feedback, as reflected on Google My Business, indicates a generally positive experience. While the average opinion stands at 2.6/5, this reflects a nuanced perspective. Many reviewers highlight the expertise and helpfulness of individual employees, particularly mentioning a representative named Joseph E. Testimonials frequently commend his knowledge, professionalism, and ability to efficiently resolve complex banking issues. Several customers appreciate the personalized attention received, suggesting that Columbia Bank values building strong client relationships. The branch’s responsiveness to unique account needs – as exemplified by the positive feedback regarding Joseph E’s handling of complex accounts – demonstrates a commitment to going above and beyond standard service. The 14 reviews on Google My Business provide a valuable snapshot of customer sentiment, though it’s important to note that experiences can vary.

Location and Contact Information

The branch’s location in Junction City, Oregon, positions it as a key financial resource for the surrounding area. Its address is 285 W 6th Ave, Junction City, OR 97448, United States. Contacting the branch is easy through their phone number: 5419842330. The website, accessible via locations.umpquabank.com, provides comprehensive information, including branch hours, services offered, and contact details.

Additional Points of Interest

• Drive-Through Service: Convenient for quick transactions.
• Wheelchair Accessibility: Fully accessible facilities for all patrons.
• Dedicated Business Banking Team: Expertise in supporting business growth.
• Loan Agency: Provides a wide range of lending solutions.

Columbia Bank’s Junction City branch consistently strives to deliver exceptional service and tailored financial solutions. Its commitment to accessibility, combined with its specialized business banking capabilities, makes it a valuable asset to the local economy. The positive feedback regarding individual employees underscores the importance of personalized service, a key differentiator in today’s competitive banking landscape.

👍 Reviews of Columbia Bank

Joseph G.

1/5

I do not like this bank now that it is Columbia bank it was a much better bank before. They like to mess with your account A LOT. Moving banks asap. Ok call for what to let upper management know about what they are doing lol they already know hens me moving banks ASAP lollollol...

Michaella B.

5/5

Went in to take care of accounts that another branch didn't know how to do. Joseph E was knowledgeable and kind. He quickly took care of what I needed efficiently and professionally while being personable.

XOXO

1/5

I honestly and sincerely think that this bank deserves less than one star because they do not have the category and type of people they need to work based on their role, as people they are a disgusting person for treating clients very badly, especially a woman who has her She has black hair and is brunette, she looks a little Latin, but I honestly don't think she is. She behaved in a horrendous and very racist way. The truth is, I wouldn't recommend this bank. It's better to go to the US Bank, which is almost next to them. They don't even treat you well. They don't. comparison here!! Better not waste your time here on Umpqua Bank.

Christie G.

1/5

These people are horrible and they lie BIG TIME. I received an inheritance check from my grandparents and they rejected it because my last name was different on the check. Okay my bad, they told me how to fix it which I DID but they froze my account and I’m under investigation for fraud even though there was absolutely 100% ZERO FRAUD. I got another check in the correct name and they refused it even AFTER I did what I was told. They were rude, treated me like a fool and wasted a ton of my time. My rent check was returned and I’m in trouble now because of THEM. Don’t go here EVER! They will screw you over without thinking twice about it

Shannon H.

5/5

I recently visited this branch on two occasions and was assisted by Cory. He was very friendly and helped with a couple of changes to me and my husband's accounts. We greatly appreciated his knowledge and helpful attitude.
Thanks Cory!

Hans S. D.

1/5

Went in with an elderly friend to assist her with her banking. We are under quarantine and although not one other person in bank, we were left standing and exposed to virus while a twenty something girl sat at her desk, yapping on the phone and ignoring us. My friend had made an appt with her earlier to meet, despite this girls comprehensive lunch schedule, so was surprised to be left standing for so long and exposed for unnecessary amount of time. When the bank worker finally got off phone, she proceeded to shuffle papers for another full 5 minutes while we stood about 8 feet from her desk. I have to assume this was some minimum wage worker power play? When she FINALLY gave us her attention, she was rude, very condescending and scolded my elderly friend from giving her debit card to dish satellite! What is your debit card for if not to use? She actually threatened her, told her she would help her today but if she continued to use her card, there would be charges. Transaction was so rude, condescending and out of line I will recommend my small town neighbors to take their money elsewhere.

Betty M.

1/5

Just had another bad experience with Umpqua Bank, for me, they are hitting about 100% in their efforts to make no effort in helping you, Or even being friendly and bordering on surly.

Rajan S.

5/5

Umpqua bank in all is great. This branch is one of the best in the company.