Consumers Credit Union - Battle Creek, Michigan

Address: 6081 B Dr N, Battle Creek, MI 49014, United States.
Phone: 8009912221.
Website: consumerscu.org
Specialties: Credit union, Car finance and loan company, Financial institution, Investment service, Loan agency, Mortgage lender.
Other points of interest: Drive-through, Wheelchair-accessible car park, Wheelchair-accessible entrance, Free parking lot.
Opinions: This company has 142 reviews on Google My Business.
Average opinion: 4.8/5.

📌 Location of Consumers Credit Union

Consumers Credit Union 6081 B Dr N, Battle Creek, MI 49014, United States

⏰ Open Hours of Consumers Credit Union

  • Monday: 9 am–5 pm
  • Tuesday: 9 am–5 pm
  • Wednesday: 9 am–5 pm
  • Thursday: 9 am–5 pm
  • Friday: Closed
  • Saturday: Closed
  • Sunday: Closed

Introduction

Consumers Credit Union, situated at 6081 B Dr N, Battle Creek, MI 49014, United States, is a prominent financial institution that has been serving its members since 1951. With a strong commitment to providing exceptional financial services, this credit union has established itself as a trusted name in the Battle Creek community. Let's delve into the details of this institution, exploring its main services, location, unique features, practical information, and the positive aspects highlighted by its satisfied customers.

Main Services

  • Credit Union Services: Consumers Credit Union offers a wide array of credit union services, including savings accounts, certificates of deposit (CDs), and individual retirement accounts (IRAs). They provide competitive rates and flexible terms to help members grow their savings and secure their financial future.
  • Loan Services: The credit union specializes in various loan services, catering to diverse financial needs. These include:
    • Auto loans: They offer competitive rates and flexible terms for new and used vehicle purchases.
    • Mortgages: Consumers Credit Union helps members achieve their dream of homeownership by providing mortgage loans, including fixed-rate and adjustable-rate mortgages, as well as refinancing options.
    • Personal loans: Members can obtain personal loans for debt consolidation, home improvement, or other personal needs, with terms ranging from 12 to 60 months.
    • Credit cards: The credit union offers Visa credit cards with competitive rates and rewards programs to suit various spending habits.
  • Investment Services: For those looking to grow their wealth, Consumers Credit Union provides investment services through CUNA Mutual Group. These services include investment planning, mutual funds, retirement planning, and more, all designed to help members achieve their financial goals.
  • Business Services: The credit union caters to the financial needs of businesses as well, offering business loans, lines of credit, and business savings accounts to help entrepreneurs and businesses thrive.

Location and Access

The Battle Creek branch of Consumers Credit Union is located at 6081 B Dr N, in the Capital Avenue Southwest neighborhood. This convenient location places it near several major thoroughfares, including I-94 and M-89, making it easily accessible from various parts of the city and surrounding areas.

Public transportation is available nearby, with the nearest bus stop served by the Battle Creek Transit system. The branch is also easily accessible for members with mobility impairments, as it offers a wheelchair-accessible entrance and parking lot.

Featured Characteristics

  • Drive-up Services: The credit union offers drive-up services, allowing members to conduct basic transactions without leaving their vehicles. This feature is particularly convenient for members with busy schedules or mobility challenges.
  • 24/7 Access: Consumers Credit Union provides members with 24/7 access to their accounts through online banking, mobile banking, and automated phone services. This round-the-clock access enables members to manage their finances and conduct transactions at their convenience.
  • Financial Education: The credit union is committed to empowering its members with the financial knowledge they need to make informed decisions. They offer financial education resources, including online tools, webinars, and seminars, to help members improve their financial literacy.

Practical Information

  • Business Hours: The Battle Creek branch is open Monday through Friday, from 9:00 AM to 5:00 PM. The drive-up services are available during these hours as well.
  • Contact Information: Members and potential customers can reach the branch by phone at 800-991-2221 or via email using the contact form on their website (consumerscu.org/contact-us).
  • Website: The Consumers Credit Union website (consumerscu.org) provides detailed information about their services, rates, and locations. Members can also log in to their accounts to manage their finances online.

Positive Aspects from Reviews

Consumers Credit Union has received numerous positive reviews from its satisfied members, with an average rating of 4.8/5 on Google My Business based on 142 reviews. Here are some of the positive aspects highlighted by customers:

  • Personalized Service: Many reviewers commend the credit union for its exceptional, personalized service. They appreciate the friendly and knowledgeable staff who take the time to understand their financial needs and provide tailored solutions.
  • Competitive Rates: Customers praise the credit union for offering competitive rates on loans and deposits, helping them save money and achieve their financial goals more efficiently.
  • Convenient Location: The Battle Creek branch's convenient location and accessibility are often mentioned as positive aspects, with customers appreciating the easy access to the facility and its proximity to major roads and public transportation.
  • Digital Services: Many reviewers highlight the user-friendly online and mobile banking platforms, making it easy for them to manage their finances and conduct transactions on the go.
  • Community Involvement: Consumers Credit Union is actively involved in the local community, supporting various charitable causes and events. This commitment to community engagement resonates with many of its members, who appreciate a financial institution that shares their values.

In conclusion, Consumers Credit Union at 6081 B Dr N, Battle Creek, MI 49014, United States, is a full-service financial institution that caters to the diverse financial needs of its members. With a wide range of services, competitive rates, and a commitment to personalized service and financial education, this credit union has established itself as a trusted partner for its customers. Its convenient location, accessible facilities, and user-friendly digital platforms further enhance the overall banking experience, making Consumers Credit Union an attractive choice for those seeking a reliable and member-focused financial institution.

👍 Reviews of Consumers Credit Union

Consumers Credit Union - Battle Creek, Michigan
Kevin W.
1/5

Wouldn't recommend, especially the online banking. Tried unsuccessfully to open a simple checking account online. Huge mistake. Not only can you not set up an account online, you have to wait for the only person in the entire organization authorized to set it up for you because no one else can. So by trying to set up your own account it locks your information to just that one person than no one can ever get a hold of and nobody can do anything about it. Seems a ridiculously stupid way to run a bank.

Oh and if you want to steal account numbers or other informative they make it super easy. The free coffee is right BEHIND! the tellers so you can look at their screens while you are getting coffee.

Who thought any of this was a good idea.

Consumers Credit Union - Battle Creek, Michigan
William E.
5/5

They were very helpful and made sure we had everything we needed. You get your debit card that day. No waiting for it to come in the mail.

Consumers Credit Union - Battle Creek, Michigan
David W.
5/5

Super kind people, and the best place I've found to bank! If you're struggling to find a good place to bank, I highly recommend Consumers.

Consumers Credit Union - Battle Creek, Michigan
Jeanette S.
5/5

You are one of the most efficient financial banks I have ever delt with. Always with a smile and ready to serve. Thank you for dealing with the public.

Consumers Credit Union - Battle Creek, Michigan
Leah P.
5/5

Great experience with my MLO Cody Barkowski. He was amazing with answering my questions and great customer service. I now can enjoy my new home thanks to his help

Consumers Credit Union - Battle Creek, Michigan
Katie A.
5/5

Morgan is the most friendly and helpful person I’ve ever met while at a credit union . Every single time I go in she’s ready and willing to help. She’s VERY patient and VERY polite. Even to the customers who are EXTREMELY impatient and down right rude. I will continue using this location as long as I’m around to do so. 10/10 best credit union experience to have (:

Consumers Credit Union - Battle Creek, Michigan
David P.
5/5

Outstanding customer service product knowledge, friendly, considerate, closed my auto loan on a very timely basis. cannot be happier with consumers Credit Union. We certainly recommend them to my friends and family. Thanks again for the terrific effort. Much appreciated.

Consumers Credit Union - Battle Creek, Michigan
Cheryl H.
5/5

PLEASE STOP LOOKING FOR A CREDIT UNION BECAUSE THIS IS THE VERY BEST. Morgan took very good care of us and I highly recommend. The service is 5 star, the business practices are oriented to the customer and as an added bonus they are always glad to see you. Thanks again Morgan.

Consumers Credit Union - Battle Creek, Michigan
Kevin W.
1/5

Wouldn't recommend, especially the online banking. Tried unsuccessfully to open a simple checking account online. Huge mistake. Not only can you not set up an account online, you have to wait for the only person in the entire organization authorized to set it up for you because no one else can. So by trying to set up your own account it locks your information to just that one person than no one can ever get a hold of and nobody can do anything about it. Seems a ridiculously stupid way to run a bank.

Oh and if you want to steal account numbers or other informative they make it super easy. The free coffee is right BEHIND! the tellers so you can look at their screens while you are getting coffee.

Who thought any of this was a good idea.

Consumers Credit Union - Battle Creek, Michigan
William E.
5/5

They were very helpful and made sure we had everything we needed. You get your debit card that day. No waiting for it to come in the mail.

Consumers Credit Union - Battle Creek, Michigan
David W.
5/5

Super kind people, and the best place I've found to bank! If you're struggling to find a good place to bank, I highly recommend Consumers.

Consumers Credit Union - Battle Creek, Michigan
Jeanette S.
5/5

You are one of the most efficient financial banks I have ever delt with. Always with a smile and ready to serve. Thank you for dealing with the public.

Consumers Credit Union - Battle Creek, Michigan
Leah P.
5/5

Great experience with my MLO Cody Barkowski. He was amazing with answering my questions and great customer service. I now can enjoy my new home thanks to his help

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