Eric Velazquez & Brian Saeteurn: Allstate Insurance - Chico, California

原子エリコ

Brian was so helpful. I’m a first driver looking for a car and other companies couldn’t even give me a quote for the car that I’m looking to get, but calling Allstate, all my questions were answered.Brian walked me through what insurance would cover in certain situations. He was very clear about numbers and such a smart guy. He was very kind and answered all my questions, I was so grateful he really took the time to make sure I understood everything.
Great customer service, very consistent.
Thank u so much.

Nate Bravo

I used Allstate to get homeowners insurance for a house in Paradise through the California fair plan. Listed with this review is the screenshots of text conversations we had. Not only did I text, but I also called to inquire about why my insurance was taking so long as I had a deadline for escrow to close. It was relayed to me through conversations and text, that it was the California Fair Plan that was holding things up. Unfortunately not getting insurance in a timely matter cost me a lot of money and inconvenience. How is this Allstate's fault, well they had my address wrong. The address was recorded wrong by them and not given by me incorrectly. No one checked this until way too late and when it was finally discovered, well it was too late.

Jazmine Hutton

I am very pleased with my Allstate agency. They were able to add a new vehicle to my policy within 5 minutes. They always try to find discounts and check in often to assure I’m still happy with their services.

Megan Vasquez

Professional and kind! This Allstate office is beautiful and comfortable. Brian and his staff are friendly and welcoming. The purchasing process was quick and effortless. I left the office feeling confident I had the coverage I needed. Anytime I have a question about my policy, Brian or one of his staff members is always available to answer it when I call. I won’t go anywhere else!

Teresa Nguyen

Brian is everything you’re possibly looking for when it comes to an insurance agent! He’s reliable, communicative, detailed-oriented, patient, understanding and informative! He’s also very laid back, he won’t pressure you into anything or try to “up sell” or trick you. He will ask all the necessary questions to make sure you get a plan that’s met for your specific wants and needs. I didn’t know much about life insurance, but was looking into getting coverage because I have a year old son. I wanted to make sure I had a plan that was affordable, yet secure enough to take care of him if something happened to me. He educated me and gave me options that was best for me. He feels more like family or a good friend than your typical agent. Loved working with him so much that I got my whole family to get insurance through him too! He definitely lives up to the Allstate motto, “you’re in good hands.”

Ellie Ingram

I have been with this specific Allstate branch for a little over 2 years and can’t list all of the things I love about this branch. Brian saeteurn is an amazing agent and has always been so helpful and kind. The all around customer service at this branch can not be beat. Everyone at this office is extremely helpful 24/7. Always friendly and informative. They go above and beyond in all aspects. I’m so greatful and suggest this specific branch to everyone.

Muang Saeteurn

Brian’s pretty knowledgeable. He’s been pretty helpful and puts all of my concerns at ease even though I’m not his client.

I’ve been wanting to switch to Brian but can’t seem to find a way. If you know how to switch agents through Allstate. Please let me know.

P.S. I really didn’t want to leave this review so he’d get busy and stop responding to me…but you’re welcome for splling the T.

chrisnguyennn

I’ve been a customer of Brian for years now. He always takes care of my needs and/or my questions every time I feel unease. He’s just a phone call away and actually cares about my insurance with him. New location but ran professionally and properly! They make you feel right at home! Just run a quote through him, he won’t disappoint, I promise! ❤️ ⭐️ ⭐️ ⭐️⭐️⭐️