First Independent Bank - Reno, Nevada

Okay, here’s a detailed overview of First Independent Bank, presented in a formal and helpful tone, suitable for someone seeking information about this financial institution:

First Independent Bank: A Reliable Banking Solution

First Independent Bank, operating as a subsidiary of Western Alliance Bank Corporation, stands as a respected banking institution dedicated to serving the financial needs of businesses and individuals in Reno, Nevada, and surrounding areas. Located at 5335 Kietzke Ln, Reno, NV 89511, United States, the bank offers a comprehensive suite of services designed to foster growth and stability for its clients. You can easily reach them at 775-828-2000 or visit their website at westernalliancebancorporation.com.

Key Features and Services

First Independent Bank distinguishes itself through a commitment to personalized service and a deep understanding of the local business environment. While their core competency is banking, they provide a range of services including:

• Business Checking and Savings Accounts
• Commercial Loans (Lines of Credit, Term Loans)
• Treasury Management Services
• Merchant Services
• Wealth Management Solutions – particularly highlighted by their dedicated team

The bank also emphasizes accessibility and convenience, as evidenced by their drive-through service and wheelchair-accessible car park and wheelchair-accessible entrance, ensuring a welcoming environment for all customers. Their commitment to accessibility underscores a dedication to inclusive service.

Location and Contact Information

The physical location at 5335 Kietzke Ln in Reno is strategically positioned to serve the local community. It’s easily accessible and provides a convenient point of contact for all banking needs. As mentioned, the phone number is 775-828-2000 and their website offers detailed information and online banking capabilities. The website also provides valuable resources for potential clients.

Customer Sentiment & Reputation

First Independent Bank consistently receives positive feedback, as demonstrated by its impressive average opinion of 4.8/5 based on 79 reviews on Google My Business. Feedback frequently praises the depth of expertise offered, particularly within their business banking team. Notably, interactions with specialists like Jessica Natali are often cited as exceptional, showcasing a dedication to individualized support and a proactive approach to client needs. It appears a significant strength lies in the quality of their relationship-based service.

Conclusion and Recommendation

Based on its established reputation, comprehensive service offerings, and commitment to customer satisfaction, First Independent Bank presents a compelling option for businesses and individuals seeking a reliable and professional banking partner. The positive customer reviews further reinforce the bank's dedication to delivering exceptional service. To explore their full range of services and discuss your specific financial requirements, we wholeheartedly recommend visiting their website at westernalliancebancorporation.com and connecting with their team directly.

Do you require any further information or a more detailed breakdown of a specific service offered by First Independent Bank

👍 Reviews of First Independent Bank

Mike R.

5/5

Jessica Natali is an incredible resource and a true expert in business banking! As a member of our Wealth Collaborative group, she consistently provides valuable insight and goes above and beyond to help others navigate financial solutions. Her knowledge, professionalism, and willingness to assist make her an asset to any business looking for top-tier banking support. Highly recommend Jessica for all your business banking needs!

Cosey G.

5/5

I have really enjoyed learning Jessica Natali. She is extremely knowledgeable and professional, but most importantly takes the time to help you meet your goals. It eases our minds to know who we are working with and have them take the time to set us up for success and Jessica has created an environment for just that!

Scott C.

5/5

From a one stop local startup to a very professional and growing bank, it has been fun to watch them grow and help build our community. We have a bunch of connections at a few locations who have now become friends because of how they do business with honor, skill, grace, knowledge, and integrity. Highly recommend!

Gigi S.

5/5

Exceptional customer service! I arrived anxious because I needed to make a wire transfer, which I had never done, and the information of the transfer was on my phone. Josie was so kind and accommodating by taking charge of the whole transfer. She asked Dee, another pleasant employee, a couple questions, and I was ready to leave within fifteen minutes. My whole day started off wonderful, because of these great employees. Thank you Josie!

Mike S.

5/5

The staff at the bank, from management to the tellers, are always professional, warm, and welcoming. They go beyond simply providing a service — they show a real commitment to customer care. They make it clear that your business is valued, and they ensure you feel like you truly matter. It’s about more than transactions; it’s about building relationships that reflect trust and respect."

As a 102 year locally family owned business we value and respect that in a business.

Thank You from Reno Vulcanizing

Systems O. N. I. S. O. N. I.

5/5

If you're tired of being treated poorly at the "big banks" stop by the Sparks Blvd. branch of First Independent Bank on Sparks Blvd. Kathy, Praveen, Beckham, and Jaquelin are FANTASTIC. First-name-basis, kind, responsive, professional, respectful, attentive, etc., etc. They are everything great that the big banks are not. We use FIB for personal and business banking. Beyond satisfied!

Accounting S.

5/5

First Independent on Kietzke has great staff! They are always very helpful and get you in and out in no time. Aria and Cindy usually help me when I go. Both very friendly 🙂 Beautiful bank!

Jessica J.

5/5

First Independent Bank is like a family! The Managing Director Jim DeVolld and his incredible power team Jessica Natali and Jen Hargis are truly incredible humans. Never have I banked anywhere that the staff knows you by name, will call you to double check on something that could look like fraud, and are just overall helpful givers of their time and resources. I adore everyone at this bank and as a business owner I appreciate the attention to detail greatly!