First Interstate Bank - Maricopa, Arizona

David Walker

Should have wrote a review some time ago. I switched both our personal and corporate accounts to Great Western about a year ago. Everything has gone smoothly. Their website and Android apps are awesome, the staff is great and they don't mess with our money (arbitrary holds on funds, unexpected service fees). The best thing about Great Western is I can manage both my personal and business accounts from the same app.

Sharon Jones Lindemann

The employees are friendly. When I first opened my account the woman offered me over draft fee protection. So I thought cool. I accepted. She said that if I didn't have enough money in the account they would cover it til I get in the next day or two to take care of it. She said nothing about acurring fees that very same day for not putting the the money in the acct by the end of the business day. So until I caught on to there money maker i was paying big. They wouldn't waive those fees. So until I went in there asking about the fees again someone finally explained the overdraft protection fee to me, (which was different from what the person told me from when i opened my acct.) they would of kept taking more money and bouncing my acct again and again. Then with the switch over to First interstate, i still have not received my new debit card. I went in the bank yesterday and explained that I haven't received it, they told me they were out of cards. I'm very upset about the whole thing.
Dissatisfied Customer

Amanda Zarzynski

Honestly, I love this bank. I love all of the employees. They’re so friendly, knowledgeable and efficient. Once, after leaving there my son asked “Is that girl your friend?” He asked because she was so kind and friendly. He said we were talking like we are friends. Truth be told- it feels like we are! The staff is incredible and I enjoy my trips to the bank because of them.

KILLA187

I always feel welcomed here and the staff bring a smile to my face every time. So glad I started banking with them and felt so relieved to ditch wells fargo. I am always surprised at how fast and thorough they are with service. 10/10 would recommend.

Timothy Curtis

I have a business bank account with you guys. I’m however not very happy with you. Nothing showed in account from $70 promised in refund of overdraft fees. I’ll give it a day. Thank you. I know your bank has rules and you need to go by them. Not upset at any of you. I am a bit disappointed in Bank itself though. I had fraudulent charges from Apple go through my account if over $400. I disputed it only to hear the bank say I need to dispute it with merchant. I contact Apple and they said there wasn’t anything they could do. I’m now pursuing an android phone. I left my bank alone until dispute is over (I have a different bank account with another institution) and I see 4 charges from mdg Leaving my account negative on a weekend, which those charges were supposed to go through on a Monday. I send money to the account same day to cover negative balance before 8pm. Then I’m hit with $140 in insufficient funds fees and told that 4pm was deposit cut off time instead of 8pm (most all banks are 8pm). I don’t 100% trust the security or respect your bank has for its customers anymore. I will keep using you only to process checks because I like the staff but I do not like the Bank! Your bank is a Racket. Enough said.

Tim Curtis
Specialized Pest Control llc

Templaric Legion

You open and close at the same hours the rest of us work and you're not open on the weekends. How the hell are any of us to supposed to get the most basic of tasks done at your bank without taking time off? Great Western was atleast open on the weekend.

specialty pest

I own Specialized Pest Control and I wouldn’t trust any other bank to handle my money. Great Western Bank has been the most friendly bank in Maricopa. They don’t have a drive thru atm which bites but they are friendly and courteous. They do have a drive up window during open hours and 24hour walk up atm. Not the greatest neighborhood around it but it’s improving. I won’t change banks. I’ve had every bank in town and non holds to the level of customer service great western bank has.

John Pedroza

I went in to get a cash advance and the transaction was declined but there merchant put it on a hold pending transaction so now I have to wait until the transaction is expired to get my money back in my account and they said that they can't help me complete the transaction or cancel it so now I am waiting for the transaction to expire when they could have completed it or cancel it stupid don't use this bank boo boo