First State Bank of the South - Winfield, Alabama

Address: 1836 US-43, Winfield, AL 35594.
Phone: 2054878888.
Website: fsbsouth.com.
Specialties: Bank.
Other points of interest: Drive-through, Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 7 reviews on Google My Business.
Average opinion: 3.7/5.

Location of First State Bank of the South

2054878888

First State Bank of the South, located at Address: 1836 US-43, Winfield, AL 35594, is a well-known bank in the area, offering a range of financial services. You can reach them by phone at Phone: 2054878888. For your convenience, they have a user-friendly website available at Website: fsbsouth.com.

This bank specializes in Bank. They have developed a strong reputation for providing top-notch banking services to their clients. The institution is equipped with a drive-through facility, ensuring a smooth and efficient experience for their customers. Additionally, they offer a wheelchair-accessible entrance and parking lot, promoting inclusivity and accessibility for all.

According to Google My Business, there are currently 7 reviews available for the First State Bank of the South, with an average rating of 3.7/5. This suggests that the bank has generally positive feedback from its customers, with areas for improvement identified in a few instances.

When considering First State Bank of the South for your banking needs, take into account their location, services, and accessibility features. If you're looking for a local bank that offers a variety of financial solutions, this institution is worth considering.

Reviews of First State Bank of the South

First State Bank of the South - Winfield, Alabama

Heather Chastain

1/5

The review title to this bank is quite simple really, it should begin with a statement such as "how NOT to run your business". I understand everyone has bad days and we are all entitled to feel how we feel, but when you run a business (any kind of business), you should always be aware of how you are making your customers feel. This stood out to me because I was recently looking to start a new account with a personable bank, as I've grown tired of impersonal, corporate giants who only make you a number, and not a very important one at that. As I was making my way through the banking options of Winfield, I thought to myself, the first bank that I go to that even attempts to make me feel valued on any kind of level, I'll hand over my check and start banking with them. Let me start by saying, this bank did the complete opposite. The teller may indeed have been having a terrible day. I was willing to understand and accept that after maybe one attempt of being dismissed and made to feel as if my business was worthless to him, but after the second time, there was no excuse. This was the ending of my long, drawn-out terrible day as well so on top of that, I was told at the drive-thru window that my check could not be cashed, as I did not hold an account there (this is completely understandable). The man did not even give me a chance to tell him that I would like to open an account with this check and deposit it so I would like to get a little information to become a new customer with them and open a checking and savings account. I was taken aback when the check I had handed him along with my ID, was thrown back at me as he said, "You don't have an account here so I cannot help you", all before I even got to mention my whole point of handing him my check and ID was to open a new account with them. Needless to say, I was a little shocked at how harsh the teller was and I'm a little sad that I wasn't able to get his name because that, in essence, is how you LOSE business, not how you keep it. I'm thankful I saw the true colors of their customer service care through this incident because customer service today is one of those rare traits that a business should put value in, if you do want a successful business, that is. If not, by all means, do as this man did and make your customers feel dismissed, invalued, and as if their business is completely and utterlessly worthless to you. Thanks, First State Bank of the South, for making me aware of just how much value you put into your business's customer service and care BEFORE I got a chance to open an account with you, for that I am truly grateful!

danielle benevides

1/5

This bank is stuck in ancient times. The manager of the winfield branch is rude and unprofessional. Never once had a good experience here. They do not have it together. They cannot process cash timley for simple cashiers check transactions. Highly do NOT recommend this bank for anyone other than a human over the age of 65.