Focus Bank - Jonesboro, Arkansas

Focus Bank, located at Address: 2525 Red Wolf Blvd, Jonesboro, AR 72401, is a well-known financial institution that offers a variety of services. With Phone: 8709728250 and Website: focusbank.com, this bank specializes in Bank, ATM, Mortgage lender.

One of the key features of Focus Bank is its accessibility. It has a Wheelchair accessible entrance and Wheelchair accessible parking lot, making it easy for everyone to access their services. In addition, they offer a convenient Drive-through option for those who prefer to do their banking from the comfort of their car.

Focus Bank has received 12 reviews on Google My Business, with an average opinion of 3.2/5. While there are certainly areas where the bank could improve, many customers appreciate the personalized service and attention they receive.

If you're looking for a reliable and convenient bank in the Jonesboro area, Focus Bank is definitely worth considering. Their wide range of services, accessible location, and commitment to customer service make them an excellent choice for anyone in need of a new banking partner.

Reviews of Focus Bank

Shiloh Pierce

1/5

Tried to get a situation resolved with my account that was an online banking error. Left multiple voicemails for Rachel Barker and she never would call me back. Finally went into a location and the teller was sweet and tried to help the best she could. I called Rachel again and then she hung up on me after I asked to speak with someone else. The call center needs some serious work before I pick up and move all my accounts to another bank.

Cameron Johnson

1/5

Focus bank has been used by my family for three generations, but it ends with me. They're unrealiable to be trusted with YOUR hard earned money. They pose a risk to middle and low income families just trying to get by. They double charged me on all my bills which made my bank go into negative 3000 dollars. I couldnt pay my bills that day, my car was threatened to be repo'd due to the strict agreement I purchased it under, and I couldnt buy food for my family that day. Now, a almost monthly thing, my card will randomly freeze on it own. Nothing has been fixed about this. I end up waiting sonetimes up to three days, even four to be able to use my money. Im done putting my family at risk because of family customs. If my dad Bill was still here, he would have a cow.

Glenn Hannon

1/5

I would give a negative rating if Google had it. I see why focus bank has a low rating. Focus took sides with a company that stole money out of my account on a unauthorized draft I canceled days earlier. They believedvthe company with false documentation over my true bank account. I canceled straight days earlier before draft. The same day straight talk took draft anyway unauthorized I had AT&T account started. But focus bank took sides with straight talk false documents. If I had 2 phone bills on one phone number that should be proof enough that straight talk screwed me over. And now focus bank screwing me over also by giving lying straight talk the money back. I would advise not to do business with focus bank or straight talk. They both did me wrong. I will be pulling my account and I was getting ready to add my small business account. But not now. I even had a friend planning on going to focus bank but not now. I will tell everyone I know how focus bank screwed me over and believe false documentation from a business over one of there own customers. I give focus bank a negative score.

Jessica Mills

5/5

These folks are always so nice! Love our local Focus Bank people. Especially the one located on Red Wolf Boulevard.

zachary

1/5

Would give 0 stars went to do a night deposit of 240 at the ATM and it took 40 dollars of money and the bank shows now record of me using my card when I'm on camera at the ATM at the bank and than they want to straght up call me a lire and the ATM ate my bank card as well

Alina Downum

5/5

Great bank! Friendly and fast. It was very easy to setup an account and their online banking is user friendly.

Nita Cox

4/5

Been with this bank for 11yrs. Great friendly service, very helpful staff...

candy williams

5/5

Thank you guys for taking care of business in a timely manner and your friendly smile and attitude makes me feel right at home. Your appreciated