Foothill Federal Credit Union - Glendora, California

Address: 625 S Lone Hill Ave, Glendora, CA 91740, United States.
Phone: 6264450950.
Website: foothillcu.org
Specialties: Cooperative Bank, ATM, Bank, Financial institution.
Other points of interest: Drive-through, Wheelchair-accessible car park, Wheelchair-accessible entrance, Cash advance.
Opinions: This company has 26 reviews on Google My Business.
Average opinion: 4.4/5.

📌 Location of Foothill Federal Credit Union

☎️6264450950

Foothill Federal Credit Union, located at 625 S Lone Hill Ave, Glendora, CA 91740, United States, is a cooperative bank that offers a range of financial services. The credit union has an accessible ATM and is equipped with wheelchair-accessible parking and entrance, making it convenient for all members. It also offers cash advance services.

Specialties

Foothill Federal Credit Union specializes in providing banking and financial institution services. It has a reputation for being a reliable and trustworthy cooperative bank that puts its members' needs first. The credit union offers a variety of products and services, including checking and savings accounts, loans, and credit cards.

Opinions and Ratings

Foothill Federal Credit Union has received excellent reviews from its members. With 26 reviews on Google My Business, the credit union has an average rating of 4.4/5. Members have praised the staff for their professionalism, compassion, and helpfulness. For instance, Donna Contreras and Teresa Gonzales had a positive experience at the Glendora branch when they visited to take care of their sister's affairs. They appreciated the assistance they received from Monica Dubin and Christina, the manager, during a sensitive time.

Additional Information

Foothill Federal Credit Union's Glendora branch has a drive-through service, making it easy for members to access the credit union's services without leaving their cars. The branch is open from 9:00 am to 5:00 pm, Monday through Thursday, and from 9:00 am to 6:00 pm on Friday. Members can contact the branch by phone at 6264450950.

Recommendation

Foothill Federal Credit Union is an excellent choice for anyone looking for a reliable and trustworthy financial institution. Its members have praised the credit union for its professional and compassionate staff, convenient services, and accessible facilities. If you are looking for a bank that puts its members' needs first, we recommend that you visit Foothill Federal Credit Union's website at foothillcu.org to learn more about its products and services.

👍 Reviews of Foothill Federal Credit Union

Foothill Federal Credit Union - Glendora, California

Donna Contreras

5/5

We lost my sister and had to go to Foothill Federal Credit Union (Glendora) to take care of her affairs. It was a sensitive time for us but Monica Dubin was amazing! So professional and compassionate while assisting us during this difficult time. She was very helpful in explaining each transaction while she closed her accounts. Christina the manger was also very pleasant and helpful!
Thank you both for a great experience!
Donna Contreras/Teresa Gonzales

Sherman .Simpson

5/5

I had an amazing experience at Foothill Federal Credit Union, thanks to Ms. Alex! She went above and beyond to assist me with my needs, providing clear and helpful guidance every step of the way. Her professionalism and friendly demeanor made the entire process seamless and stress-free. If you’re looking for excellent service, I highly recommend working with Ms. Alex. She’s a true asset to the team at Foothill CU!

Angie M.

2/5

After receiving an email that I pre-qualify for an auto loan for up to 32,000 in November of this year I went in to the branch to get more information about how much I will qualify for because I was actually just about to purchase a used car. The teller said that they can give me a “blank” check so that I could take to the dealer and purchase my car that way which I was very interested in doing. At that moment I just wanted information and was not ready to make a decision just yet so she encouraged me to make an appointment to speak to the financial advisor and told me to bring in my most recent paystub just to verify the income.

I made an appointment to go to the Glendora branch at 10:30 in the morning on November 23 and I spoke with Monica D. Within minutes of talking to her, she was very discouraging about beginning the process to pull out the loan she didn’t understand why we were getting emails and the tellers were giving incorrect information that that’s not exactly the process of how to take out a loan works. I only spent 10 minutes talking to her about what options I had, but overall, I left very discouraged. Did she think it would be a waste of time to apply for a loan ? Did she think that I could not qualify for 20,000 ? Did she just not want to do her job that day? ? These are the questions I had when I left. I was there income verification in hand, ready to take out a $20,000 loan for a used car and she just very unwilling to start the process which I didn’t understand. She asked why don’t you just finance through the dealer? Well you only have a savings account here, maybe you should apply where you have your checking account. Ultimately, I ended up just paying cash for my used car so I no longer need the loan, but I just wanted to convey the experience because I left unsatisfied with her advice.
I really like this credit union. I’m going to continue going , all the tellers are friendly. I like the bank I’m going to keep my savings account. But I will never ask again to speak the “advisors”. I emailed the bank directly for a private resolution, and there was no response.

Mark Holden

5/5

This branch is awesome! Especially Alex! Always so kind and makes my wife and I feel like family. We love this location.

Lydia Paneda

5/5

Alex was extremely helpful and KIND.her energy was amazing from start to finish. Her service was quick & efficient ! Thank you Alex!

Tiffany Wiley

5/5

Super friendly and helpful! I have a shared branch account and will definitely go back here for my needs.

Dennis Hunyadi

5/5

We have been members since moving to California (over seven years ago). The people at Foothill Federal Credit Union have been so very welcoming, helpful and courteous in managing and setting our financial needs and products. Thank You all.

patrick mccarthy

5/5

I was in the area I just visit your glendora branch the two girls Alex was very professional and extremely nice she helped me out she made everything easy. She even offered me extra things if I need she went out of her way. And Tina is very nice as well I think Tina would make a great branch manager. When I walked in there Tina knew my name. Once again all your branches must be trained by the same person. Out of a 100 percent they give 200 percent of excepitonal service. Don't change anything keep up the great work. Thank you for having me as a member. Have a great day take care.

Thank you