Freeway Toyota - Hanford, California

Katie Summerrow

I drove 3 hours to pick up a very specific used truck we wanted (Tacoma, grey, 6ft bed, no sunroof for extra height and V6 engine). It's 2022 but looks brand new. I worked with Mark and Jeffery and they did a great job. Mark was responsive and helpful to work the deal with me over the phone before I drove up there and Jeffery was kind and sweet to clearly explain to me exactly what I was getting as a first time car buyer. They worked with me to get the price I wanted. The whole team was very sweet. They detailed it, put a full tank of gas in and even offered to buy me some food before I hit the road home.

Austin Minter

Victor and Jose provided an exceptional car-buying experience like no other. From the moment I walked in, Victor was there to answer all my questions and showed incredible patience as I test-drove multiple cars to find the perfect fit. He was accommodating, understanding, and attentive to my specific needs for a new car.

This was by far the best car-buying experience I’ve ever had. In the past, I avoided dealerships and purchased cars online or directly from manufacturers (like Tesla) because I disliked the traditional dealership process. However, Victor and Jose completely changed my perspective by making the process quick, seamless, and stress-free.

I’ll be recommending them to everyone I know!

Andrea Lott

We went to the dealer with a thought that turned into a Hope! Lionel helped us by listening to what we were thinking about then steered us in the right direction to options - He explained clearly all the details (pros and cons) then our Hope became our Dream vehicle. God surely blessed us! Thanks Lionel and Toyota for the best buying expirience!

May Echavez

We recently had our first 5k service done here, and even though we didn’t purchase our car from this dealership, we were treated with kindness and professionalism—on a Sunday, no less! Elias provided prompt, excellent service and went above and beyond to resolve a minor issue with the console. He and his team deserve high praise for their efforts.

While waiting, we also took the opportunity to explore their vehicle inventory. They have a solid selection of cars, and while their pricing does seem a bit higher than MSRP, it still feels reasonable. Based on our experience with their service department, I wouldn’t hesitate to consider buying a vehicle from them in the future.

Will update this review if we move forward with a purchase, but so far, we’re impressed with the service department.

Ref: Service Advisor- Elias, Technician- Brandon

Olga Reyes

My experience with Freeway Toyota was great from start to finish. Shoutout to Terra, she was amazing and so kind throughout the whole process. Unlike many other dealerships, she treated me like a person, not just a potential sale. Terra was incredibly patient throughout the several days it took to finalize the deal, ensuring I got exactly what I needed without any pressure. Her professionalism and genuine care made a significant difference. I highly recommend Terra at Freeway Toyota for anyone looking for a positive and respectful car buying experience. I also want to take the time to thank Gonzalo & Fred for making this happen for us.

Moe Okeilli

Freeway Toyota is where you always find the exact car and specs you are looking for, it was a great experience from start to finish. Getting all the details and comparisons among different car options is Key before you make your purchase
Thank you Tony and Jose for taking a good care of us.

Fish Candle

I bought a 2016 Toyota Prius two months ago and it's been running great with no issues. Christian and Ray were the fellas who helped me through the process as a first-time buyer. They were open and honest, and contrary to what one hears about salesmen in general, I didn't feel like they were out to get me. These two gentlemen were very knowledgeable, thorough, and friendly. It felt like they genuinely wanted me to get a deal that was best for me and my needs. Deep thanks to them both for making my first purchase stress-free.

Jeremy Tracy

We had an amazing experience with Jeff Himes, Hugo Ruiz, and Freeway Toyota of Hanford. Let me start this by saying that I am a challenging person to sell a car to. By the time I go to a dealership, I've done hours of research, I know exactly what I want, I know the price range, the mileage I'm looking for, and so on. To add to this, I was searching the entire western U.S., so dealing with online shopping, vehicle shipping, etc was an extra headache and workload for the dealerships. Many of them told me they weren't currently selling to people out of state.

Purchasing our 2022 Acura MDX took us about 2 years!! Most of this was due to used car prices rising following Covid, and I was waiting for prices to somewhat come back to "normal". I had talked to numerous dealerships before Freeway. Each time I would let them know how far off we were on the price, and I would offer ideas of how to make up that difference (i.e.: I didn't want free oil changes/ car washes for life because I was often looking at cars for sale in different states). And each time they would offer some poor reasoning of why they couldn't drop on their price.

With Freeway Toyota, Hugo assured me they would work with me and would make the deal work. I didn't believe him. But he talked with his supervisor, Jeff Himes, and MUCH TO MY SURPRISE they actually worked with me, and found a way to make the price work.

Hugo was very professional and responsive during our back and forth over email and phone calls. Jeff Himes was OUTSTANDING!! Jeff worked with me by looking at multiple shipping options, including shipping the car ¾ of the distance and me meeting them to pick up the vehicle, just so I could save more money. Jeff is a rock star, and deserves an award for putting up with me and answering all my calls and text messages.

Finally, our vehicle arrived in amazing condition. The detail job they did was incredible, and the condition description was 100% accurate. Hugo even had a second detail done just to ensure it was in perfect condition. I cannot say thank you enough to Hugo Ruiz and Jeff Himes for their work and effort.

I have recommended Freeway Toyota to many friends and family, and will definitely go to them for our next vehicle...even though I live in Washington State. They have earned our trust and future business. God bless these guys.