Golden 1 Credit Union - Placerville - Placerville, California

Golden 1 Credit Union - Placerville: An Overview

Address: 3966 Missouri Flat Rd, Placerville, CA 95667, United States

Phone: 8774653361

Website: golden1.com

Specialties: Credit union, ATM, Bank

Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance

Opinions: This company has 24 reviews on Google My Business.

Average opinion: 3.5/5

Characteristics and Location

Located at 3966 Missouri Flat Rd, Placerville, CA 95667, United States, Golden 1 Credit Union - Placerville is easily accessible and well-equipped to provide banking services to its members. The credit union offers a range of products and services, including checking and savings accounts, loans, and ATMs. The facility is designed to cater to the needs of individuals and businesses in the local community, making it a convenient option for financial services.

Opinions and Feedback

The opinions on Google My Business reflect that customers appreciate the efficiency and kindness of the staff at Golden 1 Credit Union - Placerville. Many members have reported that they are able to get their needs met quickly and efficiently, and they find the staff to be very helpful. This positive feedback highlights the credit union's commitment to providing excellent customer service and a seamless experience for its members.

Recommendation

For individuals seeking a reliable and convenient banking solution in Placerville, Golden 1 Credit Union - Placerville is a strong contender. With its easy-to-access location, range of financial services, and commitment to customer satisfaction, this credit union is well worth considering. To learn more about the products and services offered, or to become a member, visit their website at golden1.com or contact them directly at 8774653361.

Don't hesitate to reach out and take advantage of the banking services provided by Golden 1 Credit Union - Placerville. Their friendly staff is here to help make your financial journey a success.

👍 Reviews of Golden 1 Credit Union - Placerville

Eric G.

2/5

1530 in the afternoon, 7 people in line, 1 teller open. At least 5 people on the other side of the counter. I don't get it. Maybe they only work off of tips? Also hours are pretty limited.

Kaitlyn J.

5/5

I'm always able to get what I need done quickly and efficiently. The staff are very kind and helpful every time I have visited this branch.

Jamie D.

1/5

I went into the branch to make a loan payment, and set up automatic payments. Apparently I was behind a payment. The representative did not tell me. Let me make a payment and set up automatic payments going forward. I received a 30 day late on my credit report a few weeks later. Confused I called and the rep on the phone explained that when I was in the office I was behind a payment. I explained the rep didn't say anything and I had moved. I also asked what address was showing. The rep also didn't change my address as I had requested so I didn't recieve the notices. I obviously sent in a request to have the late pay removed from my credit report and received a letter saying that notices were sent to me as well as phone calls. That they didn't care the bank representative didn't inform me. I have worked for a bank, Chase Bank for 16 years and this is some of the worst customer service ever. Why would I make a payment, set up auto payments if I was aware I was behind a payment? Needless to say the loan was paid off, and all accounts closed. The late pay impacted my credit score 50 points and will be there for years to come. They have lost my business and I will make sure to inform anyone looking to do business with them of my experience.

Anthony F.

3/5

I am usually at the the Placerville location. Its very hard to work with a bank that doenst open TILL 10 and tellers that seem like they could care less, but i still bank with golden 1 primarily because of one associate, her name is Margaret and she is always a pleasure and helps me whenever given the chance. Thank you Margaret for you commitment to excellence. My family and I appreciate you very much.

Mitchell M.

5/5

As a member for five years I have only had positive experiences with Golden 1. The Corporate ofice (on the phone), the local branch in Placerville and Folsom have been supper polite and kind. Overall I enjoy banking with them. My only gripes are the Golden 1 ATM's that seems to have software from 2000 and the fact that after dark the Placerville location is a bit sketchy with homeless.

Sean C.

5/5

Everyone is friendly and very helpful. I enjoy going in the branch every time.

Janelle L.

5/5

Best banking decision o ever made!

Robin M.

5/5

I absolutely love going to this branch, super kind and professional people