Highland HomeLoans - Austin, Texas

Highland HomeLoans: Una opción confiable para emprender tu viaje inmobiliario

Highland HomeLoans se encuentra ubicada en 4201 W Parmer Ln Bldg B #B225, Austin, TX 78727, United States, lo que la convierte en una excelente opción para aquellos que buscan una empresa local y accesible. Puedes contactarlos a través de su teléfono 5125908524 o visitar su sitio web en lo.highlandhomeloans.com.

Características y especialidades

Highland HomeLoans se especializa en ser un Mortgage lender y Mortgage broker, lo que les permite ofrecer una amplia gama de servicios y opciones para ayudar a los clientes a encontrar el mejor préstamo para su situación financiera. Su equipo profesional y experiencia en el mercado les permiten brindar orientación personalizada y asesoramiento para que los clientes puedan tomar decisiones informadas.

Ubicación y accesibilidad

La empresa se encuentra ubicada en Austin, TX, lo que la convierte en una opción conveniente para aquellos que viven en la zona. Además, Highland HomeLoans cuenta con un parque de garaje accesible para sillas de ruedas y una entrada accesible, lo que la hace accesible para todos.

Experiencia del cliente

Según opiniones de clientes, Highland HomeLoans ha demostrado ser una empresa que ofrece una experiencia del cliente excepcional. Se ha mencionado que su equipo es profesional, atractivo y siempre disponible para responder preguntas. El proceso de préstamo ha sido descrito como directo y transparente, lo que ha ayudado a reducir el estrés y la confusión para los clientes.

Recomendación final

Si estás buscando una empresa que pueda guiarte a través del proceso de compra de una casa de manera segura y eficiente, Highland HomeLoans es una excelente opción. Con su experiencia y especialización, podrás encontrar el préstamo perfecto para tu situación financiera. Visita su sitio web para obtener más información y contactar con su equipo. No dudes en contactarlos para empezar tu viaje inmobiliario

👍 Reviews of Highland HomeLoans

Vam S.

5/5

Highland HomeLoans made the entire home-buying process incredibly smooth and stress-free. Their team was professional, especially, Sri is approachable, and always ready to answer questions. The loan process was straightforward, with clear communication every step of the way. I was impressed by how quickly they handled everything. I highly recommend Highland Home Loans to anyone looking for a seamless and positive experience!

M C.

5/5

We had a great experience with Highland HomeLoans. The representative responsible for our loan was outstanding. She was patient with all our questions (never frustrated at us) and answered them fully so we understood the loan process every step of the way. We were so happy to finally meet her in person during our closing. Highland HomeLoans really has a gem in Sara. The loan processor working with her was also very helpful and answered all our questions in a timely manner.

Anand S.

5/5

Highland Home Loans has been exceptional in delivering top-notch service, and Sri Nukala truly exemplifies their commitment to excellence. She provided outstanding support throughout our home loan process, making everything incredibly easy and seamless. Her extensive knowledge and attention to detail ensured I fully understood every step of the process. Sri’s dedication, patience, and helpfulness are truly commendable. I wish everyone in the industry were as supportive as her. Thank you, Highland Home Loans, for having such a remarkable professional on your team. Highly recommend
Sri Nukala!!!

Jennifer H.

1/5

I very rarely write reviews, but I will for this experience. Horrible experience with Highland Home Loans. They literally cancelled our closing, which we had scheduled for 2 months, 15 minutes before we walked through the door and we had to call to confirm AFTER they asked us for more documentation the day before closing. No one bothered to call to reschedule or explain why it was cancelled and they actually tried to blame it on us, which is not right bc we literally gave them absolutely everything in a timely manner (same day as asked) but that same respect was not given to us. Both my husband and I have outstanding credit and minimal debt. We gave our earnest money back in May and it is now almost October and we still don't have a rescheduled closing date. I would highly suggest going with a different loan company. Horrible experience!

mireya G.

5/5

The team at Highland Homeloans was a delight to work with. Responsive, transparent, and flexible. They went out of their way to make sure I could close in time.

kalyan C.

5/5

Highland home loans made the process easy and they never shy away from answering any type of questions. Being a new home buyer they made me so comfortable that I never have to stress out on anything with respect to loan. Matt is the best, available anytime to answer your questions and goes extra mile to ensure we understand each and every detail. Also my loan processor Crickett is an amazing lady who supported us all the way. I can go on and on, I can only say good things about these guys. I would definitely recommend this team for any potential home buyers.

T

5/5

Highland HomeLoans was very helpful and walked us through our loan step-by-step. They answered every question we asked them and even helped resolve outside issues after we closed on our new home. I would recommend highland for any loans they may need for a new home.

Heidi K.

1/5

I went with Highland Homes based on the incentives that were given with buying the home. When I got my rate, it was significantly higher than competitors. In the end, Matt figured out how to match that percentage, yet it involved me buying a point lower (which seems to really not match, now looking back). When I got my first couple cost to close sheets, they were incorrect and I kept having to ask for new ones. When I would speak to them, they wouldn't have my file up, so it was always "I'll check and get back with you." When it came time to close, my cash to close was still incorrect. Two nights before closing, I got an e-mail from the loan processor stating that we were ahead of schedule and set to close on ___ date. The only issue was that was a week off. We were suppose to close the next day. When I found this information out, it took forever to hear from my loan officer. The processor and I were frantically working to try and find a solution. He kept saying "This is nothing you did", which irritated me because I knew this wasn't an error on my end. I had been asking for the final cost to close for about a week at that point. It ended up being a computer error in their system and nobody communicated the date with the loan processor. There was no sense of urgency or need to fix it on Matt's end. When I called and asked to go over numbers to resolve another issue, Matt didn't even have the numbers in front of him. I didn't understand the point in having a call to go over numbers if it wasn't in front of him. Once that all settled down, I was still unsure of the cash to close because there had been so many errors, I called Matt before close and he suggested to conference call him in at closing and he'll go over it. Five minutes later in closing, I called him, no answer, left a voicemail and then we called on another line, no answer. Never heard from him until after closing, where he claimed his phone never rang and he didn't get the voicemail. Overall, this experience was quite awful. I felt like I couldn't trust them, the communication was significantly lacking, continuous errors in documents and no accountability or assurance. I would not recommend them.