ISU Federal Credit Union - Terre Haute, Indiana

ISU Federal Credit Union

ISU Federal Credit Union is a reputable financial institution located at 444 N 3rd St, Terre Haute, IN 47807. They can be reached by phone at 22341021 or via their website at isucreditunion.com.

Specializing in federal credit unions, ATMs, banks, and credit unions, ISU Federal Credit Union offers a wide range of financial services. Other key features include a drive-through, wheelchair accessible entrance, and wheelchair accessible parking lot.

With 33 reviews on Google My Business, ISU Federal Credit Union maintains an average rating of 4.2 out of 5 stars. This demonstrates the organization's commitment to providing high-quality financial services to its clients.

Characteristics of ISU Federal Credit Union:

• Federal credit union
• ATM services
• Banking services
• Credit union
• Financial institution

Location:

444 N 3rd St, Terre Haute, IN 47807

Contact:

Phone: 22341021

Website: isucreditunion.com

Key services and features:

• Drive-through
• Wheelchair accessible entrance
• Wheelchair accessible parking lot

Reviews:

• 33 reviews on Google My Business
• Average rating: 4.2/5 stars

👍 Reviews of ISU Federal Credit Union

nikoli S.

1/5

no way to access money on the weekends if anything goes wrong during them. i was making purchases and a basic fraud alert happened, nothing serious. they are not open and have no way of contacting them on the weekends. i was only buying things off an auction app when it went down but what if it froze and i needed something more serious. EDIT. I strongly recommend other banks, this customer service (non) is inexcusable. you really cant have even one person in to help, been searching for hours now. i would like to have my money i earned please.

Patrick O.

4/5

I haven't had any major issues but I would recommend that early direct deposit is offered if that is a possibility.

paul D.

2/5

Allot happens in a couple years or so when I first had dealings with this bank I would have rated them 5+++++ I could call and was treated like we was neighbors no issues with my checking or savings I later financed a new truck threw them no problems they made it easy and treated me well. But over the last couple months I have had two different people a young lady and a young man who I believe was rude. And I applied for a small loan less then what I had sitting in my savings they denied me not once but twice I have my wife’s and my own direct deposit going into our checking combined deposits is as much as I wanted to barrow and the auto loan I have we are two months ahead. So I applied at two other banks in the area both approved me within 2 days for a line of credit at a very nice interest so I am getting bids for my project. Not sure what has changed here but would not recommend them at this time something changed there are some really great people there but they have brought in some rotten apples.

Maggie S.

5/5

I have been banking with ISU FCU for 15 years. The staff are always friendly and kind. I have never had any issues with my banking needs and the customer service is always top-notch. I recommend ISU FCU to all I know. Thank you for treating your customers like family!

Jamie S.

5/5

I’ve been banking with them since I was born. The staff is always friendly, attentive, and quick to solve problems and alleviate my concerns. Though they’re not open on weekends, you can do most things through the app or website. And I don’t know any other bank that has an actual human answer the phones and directs you immediately to what you need.

Kim

1/5

I have been locked out of my account because the website would not accept my user name or my password. I have not changed anything on my account. I logged in yesterday with no issue…. So now there is no information on who to call to get this straightened out. Not good customer service. So I am left with no way to access my money for the weekend. I needed to transfer funds to my debit card and cannot do so. Very upset this is not the way to take care of your customers.

Kaylah C.

5/5

My debit card was stolen last a couple weeks back. I never once had to stress because I knew ISU Credit Union would do all they could to help me. The fraud department took immediate action and went above and beyond in assisting me. I had all my money back in just a couple of days. I can stress how wonderful their fraud department is! It could have been a terrible situation but they kept their cool and took care of the situation with ease. Thank You!

Tank L.

5/5

Alek, is an outstanding individual, goes above and beyond to help this tore up from the floor up combat engineer Army veteran and my old lady, superior customer service, he is a true asset to isu credit union, you have our business and will spread the word on the street how awesome sauce Alek and isu credit union is , go sycamore's ,takes team work to make the dream work lol God bless and stay frosty