Kaufmann Property Management - Fort Wayne, Indiana

Teaera N.

I’ve been with Kaufman going on three years now I believe and I’ve had no problems at all. I have only had a couple maintenance things come up and they were fixed quickly and the staff communicated with me very well. This is the first house I’ve lived in on my own besides apartments so some things were a little different but they are great with working with you and I appreciate that.

Dragon L. E.

Worst. Landlord. In. Fort. Wayne.

My stairs collapsed and I was charged a 50$ service emergency fee for the repair even though it was their own responsibility to fix. They ran over my lawn ornaments with a lawnmower and when I complained about it evicted me. They said it wasn't their responsibility to warn tenants of mowing or to mow around tenants property. These people literally think that they can just abuse you once you're signed into a contract with them.

Laquella

Office staff is very rude not inviting at all body language is everything. I think the application process is to take out of people pockets because they already know if you are getting a property. I was very uncomfortable and felt judged.

Debra C.

These people are embezzling money i have been well over paid to them i have a neighbor who complains on me daily. My lease ends they don't renew it claiming that I owe money. Ihave proved even at court and show bank statements that also prove well otherwise. They've never repaired anything. Bricks literally fell off the house hitting my head, and still nothing amoung everything else they were supposed to fix upon moving in. They are SLUM LORDS!!!!!

Amber B.

Should have known by the conditions of the office that these people would be trash. Will be thoroughly reviewing all management companies going forward if don't just say screw it and buy a house.

Firstly I spoke to multiple people on the phone. The first lady was really nice the other two were a little short so I figured they must just be busy and that's why. No one told me it was cash only transaction when I stated more then once I would be getting a money order....no one told me not to... in fact they told me to be sure to get it for the amount needed for our application fees.

Get that straightened out and put in all the paperwork. They tell me it will be 3 to 5 business days to process. They call back 7 business days so 10 days later. This rude lady calls me and has an attitude right from the get go when asking for me. Then proceeds to tell me I need to explain the evictions on my record. I'm like what evictions? She names off the last two places I've lived. The last place I lived I owned the trailer. The property manager attempted to evict me because she didn't know the terms of her own contract and kept trying to add fees that legally she could not per our lease. So when I refused to pay them she tried to charge me late fees on top of that. I moved out and she took me to court. The case was dismissed for the eviction. She was awarded damages that she should not have been as she over charged me for things she was not legally able to. (I have issues with this judge not liking me and doing shady things. I'm currently in the process of finding what united states entities I can go to as going to the state Judiciary commission got me no where despite this judge doing illegal things with my court cases more then once and I have all the receipts but due to legal reasons will not be posting all of them). So how can this place say that an eviction case that was dismissed counts against me?

The other place she listed sued me for damages. Their attorney purposely served me at the wrong address and same judge that doesn't like me and told me in court that he doesn't like me gave them a judgement against me despite me not being served. I was NEVER evicted from this place and after I get done with work I will be posting the receipts.

I also will be contacting the better business bureau and serval other local entities as I feel they are up to something shady. This particular house has been up for rent every time I've looked in the last 8 years and it's always empty. 🤔🤔

Peggy K.

We have been renting a house from Kaufmann Property Management for several years and have been very satisfied with them. Their office staff is very nice and helpful and responds to you quickly if a message was left for them.

We feel that the minimal rent increases have been extremely fair and they understand how their renters are trying to deal with this lousy economy.

The portal is easy to use and easy to pay rent and submit maintenance requests. Our recent experience with our bathroom issues is why I wanted to write a review. The maintenance team was outstanding. From the initial communication they were polite and personable to the work completion they were hard working and competent. The project took a couple days and I knew they were trustworthy so we left and it did not interfere with our work schedules.

I believe that a maintenance team is a representation of the company and Matt and Reilly really left a positive impression !

KPM is a great company!

Pauline L.

My only issue with them was I was told every rental property was first come first serve. I arrived to rent a house and was told that someone had already rented that house and signed the paperwork the day before. Less than 2hrs later the office called to tell me the house was available No one had signed or paid any deposit on that house. They simply held the house for someone who backed out at the last minute. I just didn't appreciate being lied to, just say we're holding it for someone but if they don't sign by noon today you have 1st dibbs. Other than that they were always prompt with repairs or issues with the house.

Ms. M.

The rent was always reasonable, but the office people always seem to be so rude, I couldn't understand why into this day I still don't know why. This was several years ago of course.