Kelly Durnell - Ruoff Mortgage - Fort Wayne, Indiana

Kelly Durnell – Ruoff Mortgage: A Dedicated Mortgage Lender

For individuals and families in Fort Wayne, Indiana, seeking a reliable and knowledgeable mortgage lender, Kelly Durnell – Ruoff Mortgage presents an exceptional option. Located at 7553 W Jefferson Blvd, Fort Wayne, IN 46804, this branch offers a personalized approach to the often-complex process of securing a home loan. With a dedicated phone line at 2604375417 and a comprehensive online portal at apply.ruoff.com, prospective borrowers can easily connect and initiate their mortgage journey.

About Kelly Durnell and Ruoff Mortgage

Ruoff Mortgage is a well-established financial institution with a strong reputation for service and expertise. Kelly Durnell, as a key member of their team, embodies this commitment. She specializes in guiding clients through every stage of the mortgage process, from pre-approval to closing. Her dedication to clear communication and proactive support has consistently resulted in highly satisfied customers. Ruoff Mortgage prides itself on offering a wide array of mortgage products to suit diverse financial needs, including conventional loans, FHA loans, VA loans, and USDA loans. The company’s focus extends beyond simply processing loans; they prioritize building long-term relationships based on trust and understanding.

Key Features and Accessibility

Kelly Durnell – Ruoff Mortgage distinguishes itself through several notable features. Firstly, the location at 7553 W Jefferson Blvd is strategically situated within Fort Wayne, making it easily accessible for many residents. Crucially, the office boasts a wheelchair accessible entrance and a wheelchair accessible parking lot, demonstrating a commitment to inclusivity and ensuring equal access for all clients. This attention to detail reflects a broader philosophy of providing a seamless and comfortable experience for everyone.

Client Testimonials and Reputation

The positive feedback from clients speaks volumes about Kelly Durnell’s professionalism and dedication. Google My Business reviews consistently highlight her responsiveness, knowledge, and willingness to go above and beyond to assist clients. The average opinion is a remarkable 5/5, indicating a consistently high level of satisfaction. One client described her as “an absolutely gem to work with,” emphasizing the ease and understanding she provided, particularly for those unfamiliar with the home buying process. Another client noted her dedication, even traveling to a Purdue Football game to discuss an offer while she was in the parking lot. These anecdotes underscore her commitment to client service and her proactive approach to problem-solving.

Services Offered

• Pre-Approval: Kelly can quickly assess a borrower’s financial situation and determine their pre-approval amount, providing clarity and confidence in their purchasing power.
• Loan Application Processing: She expertly manages the entire loan application process, ensuring all paperwork is accurate and submitted efficiently.
• Rate Shopping: Kelly will diligently compare rates and terms from various lenders to secure the most favorable financing options for her clients.
• Closing Assistance: She guides clients through the closing process, answering questions and addressing any concerns that may arise.

Ruoff Mortgage, through Kelly Durnell’s guidance, aims to simplify the complexities of homeownership, making it an achievable goal for everyone. The company’s commitment to exceptional service and accessibility makes them a preferred choice for many in the Fort Wayne area.

Contact Information

Address: 7553 W Jefferson Blvd, Fort Wayne, IN 46804

Phone: 2604375417

Website: apply.ruoff.com

It's evident that Kelly Durnell – Ruoff Mortgage prioritizes client satisfaction. The consistent positive reviews, combined with their commitment to accessibility and a comprehensive range of mortgage products, solidify their position as a trusted resource for homebuyers in Fort Wayne. The attention to detail, such as the wheelchair accessibility features, demonstrates a genuine desire to serve the entire community.

👍 Reviews of Kelly Durnell - Ruoff Mortgage

Kevin B.

5/5

Kelly was an absolutely gem to work with the entire loan process! As someone who didn't know anything about the home buying and mortgage process, Kelly made it extremely understandable and easy, even going so far as to send me my preapproval letter and talk to me about an offer I was making on a house on a weekend while she was in the parking lot of the Purdue Football game. I absolutely will always request working with Kelly in the future, and will send any friends and family I have to Ruoff for their mortgage.

Prindle.

5/5

Kelly answered anything and everything I threw at her, right away and made the whole process seamless! Ruoff was very quick throughout the process, I was even able to move my closing date up a week.

Christina M.

5/5

I want to share my appreciation for Kelly's exceptional service throughout the homebuying process. Her encouragement, kindness, and helpfulness made a significant difference.

Kelly’s personal interest in ensuring I felt confident and informed every step of the way was truly a blessing. She went above and beyond to address all my concerns and make the experience as smooth as possible.

Thank you, Kelly, for your outstanding support and for making this journey a positive one. Your dedication and care are deeply appreciated!

Libni G.

5/5

Kelly and her team were so patient and kind and extremely helpful from beginning to end! They answered all my questions and worked with me as I was trying to get so much information to them for closing. I never felt confused or nervous that things wouldn’t get done because they always had clear expectations and clear instructions! Thank you soo much for all your help!!

Melissa M.

5/5

Kelly was incredible. She has become a friend to us. Working on a level of care to build a relationship with us made this experience memorable.

Nathan &. M. S.

5/5

Kelly was wonderful to work with! She made our entire loan process super easy to understand and really worked with us to make sure we were able to buy the house of our dreams! You can tell she truly cares about the clients she is helping!

Shelby V.

5/5

We had the opportunity to work with Kelly for the second time and we couldn't ask for a better experience either time. Kelly is responsive, kind, compassionate, and thorough. Kelly and her team are so friendly and make the mortgage process as stress free as possible. We are lucky to be able to work with her and will happily do so again.

Josh B.

5/5

This was our second home-buying experience and we’re very glad we chose Ruoff for our financial needs. Kelly Durnell and her team were amazing to work with from start to finish. The systems used definitely streamlined things and everyone was always very friendly.