Koontz Insurance & Financial Services - New Castle, Indiana

Overview of Koontz Insurance & Financial Services

Koontz Insurance & Financial Services, located at 1317 Broad St, New Castle, IN 47362, United States, stands out as a reputable insurance agency specializing in providing comprehensive insurance solutions. With a phone number readily available for inquiries, 765-575-8001, and an accessible online presence through their website koontzinsurance.com, this agency ensures that potential clients can easily reach out for assistance. The office is not only welcoming but also equipped with facilities that cater to everyone's needs, including a wheelchair-accessible car park and a wheelchair-accessible entrance, ensuring that service is provided without barriers.

Characteristics and Specialties

Koontz Insurance & Financial Services boasts a range of specialties that make it a go-to choice for insurance needs. Their commitment to being an insurance agency means they offer a broad spectrum of insurance products. The staff, particularly Scott, is highlighted by numerous reviews for his exceptional knowledge, trustworthiness, and communication skills. Clients appreciate his ability to navigate through changes in rates and insurance policies effectively, ensuring they get the best deal possible.

Accessibility and Customer Service

The location of Koontz Insurance is convenient, with features that enhance the accessibility of their services. Their dedication to customer service is evident from the glowing reviews on Google My Business, which include 25 testimonials praising their expertise and support. One standout review notes how Scott helped them when other companies couldn't, providing coverage that was both affordable and comprehensive.

Customer Opinions and Average Rating

The average opinion of Koontz Insurance & Financial Services is a highly commendable 4.8/5. This rating reflects the satisfaction of their clients with the personalized service and competitive insurance policies offered. Such high ratings are a testament to the agency's commitment to client satisfaction and their expertise in the insurance industry.

Recommendation for Potential Clients

For anyone in the New Castle area seeking reliable insurance solutions, Koontz Insurance & Financial Services is highly recommended. Their expertise, combined with a customer-centric approach, ensures that clients not only find suitable insurance coverage but also receive support through every step of the process. To explore their services further or to schedule a consultation, visit their website at koontzinsurance.com or give them a call at 765-575-8001. Don't wait to secure your insurance needs; reach out today to experience the difference that Koontz Insurance makes.

👍 Reviews of Koontz Insurance & Financial Services

Meagan K.

5/5

Scott has been very helpful with finding out the best insurance policy for our non profit. He is knowledgeable and most importantly trustworthy. I highly recommend him!

Tim M.

5/5

Scott is excellent at communicating and staying on top of our insurance! While I am hearing about rates going up, Scott was able to get mine down! Thanks Scott keep up the great work!

Cary R.

5/5

When my previous insurance company dropped me after a few losses, Scott helped me when no other agency could. He found coverage and it was cheaper than my previous insurer with the same coverage and deductibles.

Steve R.

1/5

Does not return calls when you have questions about why policy went up 3000 dollars found out an accident was charged to us that was not our fault. Been trying to get a response from them since August just get a run around from secretary it’s now December still waiting for the return phone call. Now getting late notices on insurance that technically I haven’t had since August 31 when we went with a more competent agent that actually communicates with his customers.

Joe D.

5/5

Scott is very knowledgeable when it comes to insurance and investments. He always answers any questions I have, and takes his time to explain exactly what the insurance covers.Pricing is usually better then the rest.

amy M.

5/5

Scott helped me decide the best way to invest my pension payout from a past employer. The process was quick and painless. I value his judgment and the way he communicates. You can trust him with your money and your privacy.

Looshone S.

5/5

Highly recommend for you insurance and financial needs!

Scott is the guy to go to! He knows what he's doing and is well connected in the community! Very supportive of community events, and is quick and efficient to help you get what you need done!

Mike K.

5/5

Saved me money on my insurance. Always fast to reply when I need something.