Loya Insurance Company - Douglasville, Georgia

Overview of Loya Insurance Company

Loya Insurance Company, situated at 6264 Fairburn Rd, Douglasville, GA 30134, is a noteworthy Latino-owned insurance agency that prides itself on offering a comprehensive range of insurance services. With an accessible address and a dedicated phone number 709493369, clients can easily reach out for their insurance needs.

For those interested in exploring their offerings further, Loya's website is a wealth of information, providing detailed descriptions of their auto insurance services and other insurance products. The website is designed to be user-friendly, making it easy for both new and returning customers to navigate and find what they need.

Characteristics and Services

• Specialties: Loya Insurance Company specializes in auto insurance but also extends its services to other insurance needs.
• Accessibility: The company takes great pride in being wheelchair accessible, with a wheelchair accessible entrance, parking lot, restroom, and seating. They also offer a gender-neutral restroom to cater to all visitors.
• Inclusive Services: Loya is LGBTQ+ friendly and provides a transgender safe space, demonstrating their commitment to serving the entire community.
• Onsite and Online Services: They offer both onsite services and the convenience of online appointments, accommodating various client preferences.

Important Information for Potential Clients

When considering Loya Insurance Company, it's important to note their high average opinion score of 3.6 out of 5, indicating a generally positive client experience. However, reviews suggest there's room for improvement in certain areas of service.

Recommendation

For anyone in need of auto insurance or other insurance services, Loya Insurance Company presents a promising option. Their commitment to accessibility and inclusivity sets them apart in the insurance industry. To get started, potential clients are encouraged to visit their website fredloya.com to explore their services and possibly schedule an online appointment. Given their Latino-owned status and the welcoming environment they provide, it's a step worth considering to ensure your insurance needs are met with care and understanding.

Don't hesitate to reach out directly through their website for more personalized assistance and quotes tailored to your specific insurance requirements.

👍 Reviews of Loya Insurance Company

Mama B.

1/5

Unprofessional rude staff. They make the customer take the fall for their mistakes. Customers obviously aren't important to them. Don't sign up for auto pay because every month the payment is drafted on a random day. The office is outdated and smells of mildewed carpet and nasty bathrooms. Untrustworthy with people's money so who cares if the rates were lower than big name insurance companies when your money is unappreciated and you're being talked to like disrespectfully. I see them giving people a hard time if they got into a wreck. I switched to Gainco and they are amazing and their rates are just as low .

Granny O. E.

4/5

The initial process was easy, gave a fair quote for monthly rate,our son is pretty satisfied with them. So, i would say so far so good.

Sh'Jwana M.

5/5

Shanel and Amalia are very professional,courteous, knowledgeable and efficient..Great spirit and very pleasant. I will recommend Loya Insurance because of these two ladies...

Ms P.

5/5

I must say Ms. Jamie does her job very well !! Wish my boss was helpful, nice, and kind !

renard A.

1/5

In office personnel was very attentive to my issue. The adjuster assigned was uninformative and dismissive.

Tissh B.

5/5

Great customer service from Jaime n douglasville store

Jenifer K.

3/5

Cheap insurance but you can’t pay online or after office hours.

Joshua M.

5/5

They really care about you, not just your money.