Mackie Properties, LLC - Bloomington, Indiana

Address: 1800 W 17th St, Bloomington, IN 47404.
Phone: 22878036.
Website: mackierentalproperties.com
Specialties: Property management company, Apartment rental agency, Commercial real estate agency, Homeowners' association, Real estate agency.
Other points of interest: Identifies as women-owned, Onsite services, Wheelchair accessible restroom, Wheelchair accessible seating, Gender-neutral restroom, Appointment required.
Opinions: This company has 78 reviews on Google My Business.
Average opinion: 4.2/5.

šŸ“Œ Location of Mackie Properties, LLC

Mackie Properties, LLC 1800 W 17th St, Bloomington, IN 47404

ā° Open Hours of Mackie Properties, LLC

  • Monday: 9 AM–5 PM
  • Tuesday: 9 AM–5 PM
  • Wednesday: 9 AM–5 PM
  • Thursday: 9 AM–5 PM
  • Friday: 9 AM–5 PM
  • Saturday: Closed
  • Sunday: Closed

Mackie Properties, LLC

Mackie Properties, LLC is a well-established property management company located at 1800 W 17th St, Bloomington, IN 47404. The company can be reached by phone at 22878036 or via their website mackierentalproperties.com. Mackie Properties specializes in property management, apartment rental agency, commercial real estate agency, homeowners' association, and real estate agency services.

Other notable features of Mackie Properties include being a women-owned business, offering onsite services, and providing wheelchair accessible restrooms, seating, and gender-neutral restrooms. However, appointments are required.

The company has received 78 reviews on Google My Business, with an average rating of 4.2/5 stars. This indicates that Mackie Properties is highly regarded in the local community and by their clients.

Specialties

  • Property management company
  • Apartment rental agency
  • Commercial real estate agency
  • Homeowners' association
  • Real estate agency

Other Points of Interest

  • Women-owned business
  • Onsite services available
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
  • Gender-neutral restroom
  • Appointment required

Reviews and Ratings

  • Number of reviews: 78
  • Average rating: 4.2/5 stars

šŸ‘ Reviews of Mackie Properties, LLC

Mackie Properties, LLC - Bloomington, Indiana
Caleb G.
1/5

Over the last three years, my roommates and I have had ZERO issues renting in Bloomington—until we rented through Mackie Properties. Despite hearing horror stories about Mackie, we decided to rent with them due to our clean rental history. Unfortunately, that turned out to be a mistake.

The Good:
Living at the property itself was a positive experience. The rent was fair, we liked the property, and we always received proper notifications about upcoming tours or maintenance. Any maintenance issues were addressed quickly, typically within 24 hours.

The Bad:
1. January 2024, my rent payment bounced when I mistakenly had my rent funds in the wrong bank account. I received a $20 ā€œInsufficient Fundsā€ charge. This was my mistake, and I immediately contacted Mackie, explaining that I still had the legally allowed 3-day grace period to pay rent. I requested a refund for the charge, but their response was dismissive. They claimed that adjusting their accounting books was too difficult, even though it's literally their accountant’s job.
To prevent future issues, I went ahead and paid over $2,500 to cover the rest of my rent for the lease term. Despite this, Mackie refused to refund the $20 charge. To add insult to injury, their accountant at the time couldn’t even calculate my remaining rent over the phone, leaving me to do the math myself.

2.
During move-out, Mackie nitpicked every tiny detail to justify deductions from our deposit. They lumped these charges under one vague category called "Cleaning - Outsourced," making it impossible to dispute. When reviewing our move-out inspection, they claimed the master bathroom bulbs were burnt out, but the move-out photos clearly showed the lights were working. They also noted "limbs and vines growing on the side of the house," even though yard maintenance was the landlord's responsibility per the lease. Another: ā€œdirty window tracksā€ that were never clean to begin with, and conveniently weren’t photographed during move-in. These were just a few, of many.

To make matters worse, Mackie failed to return our security deposit within the legally required 45 days. When I called to follow up, their ā€œAccounting Specialist,ā€ Ruth "Marcy" Medina, was incredibly rude—cutting me off multiple times and telling me that, "this conversation is useless."

Overall, I strongly advise against renting from Mackie Properties, no matter how good your rental history. While losing part of the deposit is frustrating, I can handle it. However, I can’t imagine how devastating this experience would be for someone relying on their full deposit return, like an international student or someone on a tight budget. Consider yourself warned!

Mackie Properties, LLC - Bloomington, Indiana
Chris E.
5/5

Absolutely awesome rental super clean up-to-date all the amenities you could possibly imagine with amazing views of the beach and the water.

Property management company is one of the best in the business. I would never go anywhere else. Give them a try as you won't regret it. Absolutely amazing five stars 100% satisfaction guaranteed.

Mackie Properties, LLC - Bloomington, Indiana
Ken
5/5

Mackie Properties has excelled in service to us as HOA members, creating an effective website and responsive communication system to make our lives easier. I cannot think of any time when an issue arose that the great staff at Mackie did not rise to the occasion and perform effectively and professionally.

Mackie Properties, LLC - Bloomington, Indiana
Danielle B.
1/5

My experience living in a house managed by Mackie has been less than stellar. After more than 10 years living in the same place, I'm being forced to repay the home owner after essential repairs were made to my unit. When my microwave broke due to no fault of my own, the owner of this company bullied me into accepting financial responsibility. In fact, every major appliance in the home that I rent has broken, and I was expected to provide my own replacement. Do not rent from Mackie.

Mackie Properties, LLC - Bloomington, Indiana
Pamela K.
5/5

It has been a fantastic experience to have Mackie Properties oversee our HOA in my community. Each person from Mackie that I have had the pleasure of speaking with for billing questions and issues with my HOA has been kind, professional, and helpful.

Mackie Properties, LLC - Bloomington, Indiana
Meghan W.
5/5

Have rented for 2 months with Mackie. Hands down the most professional Home Rental company around! Staff is super friendly and informative, awesome communication and maintenance staff. Issues seem to get resolved quickly! Such a breath of fresh air. There’s also an app to manage your account. Super easy and efficient. I will update further along in to my lease.

Mackie Properties, LLC - Bloomington, Indiana
Fraya F.
5/5

Mackie Properties managed a rental house for our family for about 5 years and we didn't have to worry about a thing! Mackie Properties took care of all of the HAND inspections, maintenance, finding tenants, collecting rent, and overseeing the property. They would check with me when something needed to be done so I always knew what was going on but I didn’t have to do anything. It was great to know the property was in good hands and being professionally managed. If I ever have another property to rent, I will call Mackie Properties first thing! Matt Carter also served as our real estate agent when the house was first purchased and recently sold. He has been our family's real estate agent for the last 5 houses we have purchased. He's great.

Mackie Properties, LLC - Bloomington, Indiana
Elaine G.
5/5

Matt Carter (Mackie Properties) recently handled a property sale for me; he was informative, helpful and professional. He went above and beyond, quickly handling an unexpected repair that was needed. The property sold for full asking price within a week of being listed. Matt followed up afterwards quickly taking care of a very minor issue that arose.

Matt was always easy to contact and returned calls and texts promptly; he made the whole sale process much easier than I ever expected it to be. A great person to work with--I highly recommend him!

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