Mast Insurance Services - Goshen, Indiana

Mast Insurance Services: Your Trusted Insurance Partner

Mast Insurance Services stands as a prominent player within Indiana's insurance landscape, operating from its established base in Goshen. This dedicated insurance agency offers comprehensive coverage solutions tailored to meet diverse client needs. Their commitment to providing reliable protection and exceptional customer service positions them as a noteworthy choice for individuals and businesses seeking insurance solutions within the region. The company's presence in Goshen allows them to serve clients effectively across Northeastern Indiana.

Company Overview

Headquartered at 200 W Pike St, Goshen, IN 46526, Mast Insurance Services operates as a full-service insurance agency. Their physical location serves as their central hub for client consultations, policy management, and administrative functions. The company maintains a professional online presence through their website www.mast-ins.com, providing additional information and access points for potential clients to learn about their services. This digital footprint complements their physical presence, offering modern accessibility options for customers seeking insurance solutions.

At its core, Mast Insurance Services specializes in the provision of various insurance products and risk management solutions. While they position themselves primarily as an insurance agency, their expertise extends across multiple insurance domains, catering to both personal and commercial insurance needs. Their team of professionals likely includes insurance agents and consultants equipped to guide clients through the complexities of insurance selection and claims management.

Accessibility Considerations

Mast Insurance Services demonstrates a commitment to inclusivity with their wheelchair-accessible facilities. The premises feature Wheelchair-accessible entrances, ensuring smooth access for visitors with mobility challenges. Furthermore, the establishment provides a wheelchair-accessible car park, offering convenient and safe access for customers and visitors utilizing mobility aids. These thoughtful accessibility features reflect the company's consideration for all customers, enhancing their overall service experience.

Customer Feedback

Customer reviews indicate a strong performance record for Mast Insurance Services. The company maintains an impressive average rating of 4.3 out of 5 stars based on 17 reviews across Google My Business. These testimonials consistently highlight positive experiences, with many praising the professionalism and dedication of their insurance agents. Clients frequently express satisfaction with the personalized service received and the responsive nature of their staff when addressing inquiries or concerns.

One particularly glowing review states, "My insurance agent for all my vehicles for the past 5 years has always been great at taking care of me without too much interruption Recommend to anyone" This testimonial underscores a key strength of the company – the ability to maintain consistent, proactive, and client-focused service over extended periods. The positive reviews suggest that Mast Insurance Services successfully balances personalized attention with efficient service delivery.

What Makes Mast Insurance Services Stand Out

Several factors contribute to the positive perception of Mast Insurance Services:

• Client-Centric Approach: Reviews frequently mention personalized service and dedicated agents who understand individual needs.
• Reliability: Customers appreciate the consistent handling of claims and ongoing policy management without excessive interruptions.
• Accessibility: The establishment's wheelchair-friendly features cater to diverse customer needs.
• Proven Track Record: With numerous positive testimonials over time, the company demonstrates sustained client satisfaction.

For individuals or businesses in Goshen and surrounding areas, Mast Insurance Services offers a comprehensive suite of insurance solutions. Their team of professionals can assist with various insurance types including auto, home, life, and commercial insurance. The company's focus on personalized service suggests they approach each client relationship with care, taking time to understand specific needs and provide tailored recommendations.

Those seeking insurance coverage can contact Mast Insurance Services directly through their listed phone number 574-534-6278. Alternatively, they can explore their online resources via the website www.mast-ins.com. The physical location at 200 W Pike St, Goshen, IN 46526 provides an opportunity for in-person consultations and policy reviews.

👍 Reviews of Mast Insurance Services

Don W.

1/5

I visited Rob at Mast Insurance on Nov. 1st. I received a call from him on Nov 3rd. questioning my current insurance coverage.
It is now Dec 8th. and I’ve yet to hear anymore from Mast Insurance.
It was made clear that my current policy is due to be renewed on Dec 15th.
I do not know if they do not want my business or cannot find more reasonable rates.
I have heard nothing.

Lyle L.

5/5

My insurance agent for all my vechicles for past 5 years always to great care of me without too much interruption!Recommend to anyone!

Jeromy H.

5/5

Great company to deal with. They even helped identify coverage needed to prevent possible liability.

Lois B.

5/5

Sharon is awesome to work with.!

ken J.

5/5

They treat you like family

Dalia A.

5/5

Excellent service

Hill B. (.

5/5

Great service

Matt O.

1/5

I contacted Rob on March 19th to explore better insurance rates. He assured me that I would receive a new quote within 2–3 days. However, as of April 11th, I have yet to receive any updates. Despite my efforts to follow up via calls and emails, I have not received a response. This experience has been both frustrating and disappointing. I am now seeking an insurance agent who demonstrates professionalism and genuinely values their clients.