Metro City Bank (Headquarter) - Atlanta, Georgia

Address: 5114 Buford Hwy NE, Atlanta, GA 30340.
Phone: 704554989.
Website: metrocitybank.com
Specialties: Bank.
Other points of interest: Drive-through, Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 24 reviews on Google My Business.
Average opinion: 2.3/5.

📌 Location of Metro City Bank (Headquarter)

☎️704554989

⏰ Open Hours of Metro City Bank (Headquarter)

Monday: 9 AM–4 PM
Tuesday: 9 AM–4 PM
Wednesday: 9 AM–4 PM
Thursday: 9 AM–4 PM
Friday: 9 AM–4 PM
Saturday: 9 AM–1 PM
Sunday: Closed

Metro City Bank (Headquarters)

Metro City Bank, located at 5114 Buford Hwy NE, Atlanta, GA 30340, is a prominent financial institution with a wide range of banking services. Established in the heart of Atlanta, Georgia, the bank has been serving the community for several years, offering reliable and efficient banking solutions to its customers.

The bank's headquarters are equipped with modern facilities, ensuring that clients receive the best possible service. With a phone number of 704554989, customers can easily reach out to the bank for any inquiries or assistance they may need. Additionally, the bank's website is user-friendly and provides comprehensive information on their services, making it convenient for potential clients to learn more about what the bank has to offer.

Metro City Bank specializes in various banking services, with a focus on providing banking solutions to individuals and businesses alike. Their expertise in this area has earned them a reputation for excellence in the industry. The bank also offers drive-through services, making it easy for customers to conduct their banking transactions without leaving their vehicles. Furthermore, the bank takes pride in its accessibility, as they provide wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring that all customers can access their services comfortably.

Despite its impressive offerings, Metro City Bank has received mixed reviews from customers. The bank has 24 reviews on Google My Business, with an average opinion of 2.3/5. While some customers have praised the bank's services, citing friendly staff and efficient transactions, others have expressed dissatisfaction with long wait times and limited services.

👍 Reviews of Metro City Bank (Headquarter)

Metro City Bank (Headquarter) - Atlanta, Georgia

Ling L.

2/5

The representatives are friendly, but the bank is extremely inflexible. To do anything, I have to go to the bank in person!!! That only works if you live close enough. It was a mistake for me to open an account with them simply because they are close to the China Town. Their rates are not competitive either. 10-month CDs at 3.7% APR?!? High-yield savings at Discover and Capital One pay 4.1% now, and I can withdraw anytime with high-yield savings and ONLINE! Higher rate and better service! I will stay away from this this bank in the future.

Ben N.

3/5

I like the people and services at the bank on Jimmy Carter. But I hate the mobile app sign in. Not like any other banks with quick sign in of memorizing on password and user ID. Hope they will improve the sign in process faster in the future.

George H.

1/5

I had an issue I needed to speak with the manager about. She did not return my call within 24 hours. I called back and they wanted to have her call me again. I said I already went through that and she was not responsive. Only when I said they left me no option but to contact the regulatory authorities did the manager speak to me.

We wanted to close our deceased sister's account and they said we had to come in to the bank with the necessary documents. We are senior citizens and we live 75 miles away. They would not accept commonly accepted legal electronic means of transmitting the legal documents they needed, and they would not accept them by mail either. I asked if these rules were their rules or state or federal regulatory rules. They said their rules. They are operating in the past.

Andrew M.

5/5

I've been banking at Metro City Bank for a couple of years now, and I had a great experience with them recently. I had some questions about my online account, and my call was answered right away by someone in a branch instead of some call center. Everything was resolved completely to my satisfaction. They also have great rates on savings and CDs.

Ali J.

5/5

Great Bank to Deal with. I would have given them 7 stars but Google only go up to 5. So BRAVO to the entire team. They are efficient & effective and very knowledgeable on SBA. Great Bank to build long term relationship for a small Business Entrepreneur. Thank you Meto City Team. Metro LED Light & Sign.

tim L.

1/5

They called me and asked me what one of my large checks was for - I told them ‘none of their business.’ They soon after closed my account.

Additionally - their drive through line is ridiculously slow at the Doraville location. Once I got stuck in line with one car in front of me and one car behind me (so I couldn’t leave the line) I had to wait for 26 minutes for them to service the car in front of me.

Kazi F.

1/5

They do wire transfer each month one time free. Now they change $10.00. But never notice me before. And I heard there service is good but last 2 years I not get good service from them. Very cheap bank in my life.

Amy N.

4/5

The bank looks good on the inside. So far I haven’t got any worse experience from here. The lady that was helping me was having a hard time understanding me… but in the end, I got what I needed to do.