Neil Church - Plainfield, Indiana

Introduction to Neil Church

Neil Church, a distinguished mortgage lender, is a reputable professional based at 2680 E Main St, Plainfield, IN 46168. His extensive experience and deep knowledge in the mortgage lending industry have made him a trusted figure among clients seeking to purchase or refinance their homes. To get in touch, you can reach him at 72864515 or visit his website at hallmarkhomemortgage.com.

Specialties and Services

With a focus on mortgage lending, Neil Church specializes in helping clients navigate the complex world of home financing. His expertise covers a wide range of mortgage options, ensuring that each client receives the best possible solution tailored to their unique needs.

Other Points of Interest

• Wheelchair accessible entrance: Neil Church's office is designed to accommodate individuals with disabilities, ensuring a comfortable and inclusive experience for all clients.
• Wheelchair accessible parking lot: Convenient parking options are available for those with mobility issues, making it easier for clients to access Neil Church's services.

Client Testimonials and Reviews

Neil Church has garnered a solid reputation among his clients. With an impressive average rating of 4.9/5 based on 26 reviews on Google My Business, he has proven his dedication to providing exceptional service. Many clients commend Neil for his effective communication, in-depth knowledge, and patience throughout the mortgage process. They appreciate his willingness to provide clear explanations and keep them informed at every step, ensuring they feel confident in their financial decisions.

One client shared their experience: "Neil communicates well and often. He provided great insight and information regarding our loan options so we could make an informed decision. Love working with Neil and he's been a repeat loan officer"

Another client expressed their satisfaction: "Neil is incredibly knowledgeable, patient, and helpful throughout the entire process. He made sure to check in with my husband and I frequently to make sure we understood the next steps and were well educated about the process and the financial impact of purchasing our next home."

Why Choose Neil Church

For those seeking a reliable and experienced mortgage lender, Neil Church is an excellent choice. His commitment to providing personalized service, combined with his in-depth understanding of mortgage options, sets him apart from the competition. His accessible office location and excellent client reviews further demonstrate his dedication to helping clients achieve their homeownership goals.

👍 Reviews of Neil Church

Burleigh L.

5/5

Neil communicates well and often. He provided great insight and information regarding our loan options so we could make an informed decision. Love working with Neil and he's been a repeat loan officer!

Kelsey B.

5/5

Neil is incredibly knowledgeable, patient, and helpful throughout the entire process. He made sure to check in with my husband and I frequently to make sure we understood the next steps and were well educated about the process and the financial impact of purchasing our next home.

Nolan B.

5/5

Neil was great! He made the whole process very simple, and easy to understand. He was always available to answer any questions I had. I would highly recommend him as a mortgage lender.

Nicholas H.

5/5

Neil took the time to not only educate my wife and I as first time homebuyers but also guide us in making the best decisions for our family and our goals. He also worked very hard to make the process as smooth and beneficial as possible for us! Definitely recommend Neil at Hallmark!

Cameron S.

5/5

Highly recommend to anyone looking to purchase a home, Neil is extremely knowledgeable, helpful, and honest throughout the process. Great communication and always available to help answer any questions.

Logan I.

5/5

Neil is very knowledgeable and helpful throughout the journey of buying a home which can be quite overwhelming. He is quick to respond and enjoyable to talk to. Amazing person to have on your team throughout the process.

Greg H.

3/5

I recently had the opportunity to work with Neil as my mortgage agent during the process of purchasing a new home. While I appreciated their overall service and guidance throughout the transaction, I must express my disappointment with the inaccurate calculation of closing costs. First and foremost, I want to acknowledge the positive aspects of my experience with Neil. They were friendly, responsive, and appeared knowledgeable about the mortgage industry. They took the time to explain the various options available to me and provided valuable insights into the home-buying process. Their professionalism and prompt communication were commendable. However, where things fell short was in their calculation of the closing costs. Closing costs are a crucial component of any home purchase, and it is essential for a mortgage agent to accurately account for them. Unfortunately, Neil failed to do so, which resulted in unexpected financial burdens for me during the closing process. Not only did this miscalculation cause unnecessary stress and confusion, but it also put a strain on my budget, as I had to scramble to come up with additional funds at the last minute. I understand that errors can occur, but in such a critical area as closing costs, precision and attention to detail are paramount. Furthermore, I was disappointed by the lack of transparency regarding the miscalculation. Neil did not take immediate responsibility for the mistake, nor did they offer any compensatory measures to rectify the situation. This left me feeling somewhat let down, as I had expected a higher level of accountability and customer service.
Despite the shortcomings regarding the closing cost calculation, I acknowledge that Neil provided satisfactory service in other aspects of the mortgage process. However, I would caution potential clients to closely monitor the accuracy of the figures provided and seek clarification on any discrepancies before finalizing their mortgage agreement. In conclusion, my experience with Neil was a mix of positive and negative elements. While they demonstrated professionalism and knowledge in many areas, the inaccurate calculation of closing costs and the subsequent lack of responsibility left a significant dent in an otherwise satisfactory experience. I hope that they take this feedback constructively and work towards improving their attention to detail and customer service for future clients.

Jennifer G.

5/5

Neil provides excellent customer service. He is quick to respond to clients questions and needs. I highly recommend working with him and his team.