One Nevada Credit Union - Reno, Nevada

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One Nevada Credit Union: A Reliable Financial Partner

For individuals and families seeking a dependable and community-focused financial institution, One Nevada Credit Union presents a compelling option. Established with a commitment to member service, One Nevada offers a wide range of financial services tailored to meet diverse needs. Their core business revolves around providing traditional banking solutions, complemented by investment services and acting as a trusted loan agency. They distinguish themselves through a dedication to accessibility and a welcoming environment, as evidenced by their commitment to inclusivity.

Location and Contact Information

One Nevada Credit Union’s primary location is situated at 200 Vista Knoll Pkwy Ste 100, Reno, NV 89506, United States. Individuals can easily reach them via telephone at 800-388-3000. Their official website, onenevada.org, provides a wealth of information, including account details, loan applications, and helpful resources.

Specialties and Key Features

• Credit Union Focus: As a credit union, One Nevada operates on a member-owned model, prioritizing the financial well-being of its members.
• Comprehensive Banking Services: They offer a full suite of banking products, including checking accounts, savings accounts, certificates of deposit (CDs), and money market accounts.
• Loan Options: One Nevada provides various loan solutions, such as auto loans, personal loans, and mortgage loans.
• Investment Services: Members can access investment advice and opportunities through their dedicated investment service.

Accessibility and Inclusivity

One Nevada Credit Union demonstrates a strong commitment to accessibility and inclusivity. The Reno branch is designed to be wheelchair-accessible, featuring a wheelchair-accessible car park, wheelchair-accessible entrance, and wheelchair-accessible seating. Furthermore, they provide gender-neutral toilets to ensure comfort and convenience for all visitors. They cultivate a welcoming atmosphere for the LGBTQ+ community, establishing themselves as a transgender safe space.

Customer Feedback & Reputation

Based on available reviews on Google My Business, One Nevada Credit Union consistently receives high praise. The average customer rating is an impressive 4.7 out of 5 stars, reflecting a strong level of satisfaction among its members. Experiences frequently highlight the helpfulness and professionalism of staff members, particularly those at the Lemmon Valley branch, with mentions of individuals like Kim and Dana receiving specific commendation for their outstanding service. The positive feedback suggests a dedication to building strong relationships and providing personalized attention.

Final Recommendation

Considering its robust services, commitment to accessibility, and consistently positive customer feedback, One Nevada Credit Union appears to be an excellent choice for individuals and families in the Reno area. To explore their offerings in detail and discover how they can best support your financial goals, we highly recommend visiting their website at onenevada.org and contacting them directly via phone.

Do you require any further details or a comparison with other financial institutions

👍 Reviews of One Nevada Credit Union

Cheyenne

5/5

My husband and I opened our account together and had the help of Kim at the Lemmon Valley branch.
She was amazing! Very kind AND professional 👌

Baltazar S.

5/5

Celia was very helpful and kind to me when opening my checking accounts. The manager Dana and her staff Kimberly and Susan very friendly 100% recommend

Kevin C.

5/5

Excellent service from Samantha. She deserves 2 pennies.

Burning I. S.

5/5

My mom was in desperate need of a new car due to an accident. She's been a member of One Nevada for years. Kimberly at the Lemmon Valley branch was able to get her a loan for a great rate and made the process quick and painless. Mom got the best car she's ever owned. Super friendly Super helpful...Thanks a Million Ladies of One Nevada!

Allan M.

5/5

They were really nice people. Especially Yessica, our loan consultant made my auto loan easy and fast. She was able to finish up the paperworks within the day and I was able to get the car the same day. Will highly recommend!

Britni D.

5/5

Yesica Laguna Rojas provided excellent customer service today. She resolved my problem to my satisfaction and offered additional assistance to show me how the ATM worked. She was very professional and so willing to help. I know anyone going into the Lemmon Valley branch would be very satisfied customers if they received her help.

Chuck W.

5/5

Yesica Rojas did an excellent job with my auto loan. It was quick, easy, and painless thanks to her attentiveness and dedication to getting me my new vehicle. Thank you Yesica!

Crystal H.

1/5

Omg this place is the worst. I got a car loan thru them and all they sent me was a one sheet bill that does not give you a due date or an amount due or an account number. If you call the number they say you have to verify the account with the account number and a pin which you don't have. If you go to the website you need the same info. When you finally get thru to a person on the phone they have the wrong phone numbers and emails on file. If you stay the course for two days and keep calling and getting info that doesn't work and looking up locations which turn out to be just an atm and finally get to collections department then you are told you have a late fee that they can't take off and your only option to pay today is to pay by phone for a ten dollar fee. I wanted to give the guy feedback calmly and he said we are just a small credit union. So I guess I pay lots of fees now and get no help. Maybe my bank can take the loan.