One Property Solution - Gary, Indiana

Jasmine D.

Couldn’t leave another review and the reviews must be true . I’ve paid for my application fee etc and now they don’t reply or give any updates I’ve applied for 4 other properties after them and have been approved for all of them but still haven’t heard back from one property solution and I applied for them first! DO NOT APPLY THEY ARE SCAMMING !

Marnina E.

TERRIBLE MANAGEMENT COMPANY!!! Do not rent from them! They do not respond to maintenance requests. My daughter was without heat for over 2 weeks during the winter. Temperatures dropped as low as negative 15 and still no resolution. She had to call the city of Gary on this company just to receive a working furnace. The home was OVERRUN with mice. They did not help resolve the issue AT ALL! This company is an example of SLUM LORDS!!! Do not waste your time!!

Miranda J.

This company has very poor communication and do not work well with payment arraignments when the tenant gets behind. It’s so hard to get ahold of someone to talk to them and when they demanded payment we drove an hour to the office for it to be locked and the worker ran inside and would not unlock the door. The maintenance issues were resolved temporarily but there is mold back in the areas that were “fixed”. I’m very sad that we are going to be without a home due to poor communication.

ItsRacks

I’m a renter with One Property Solutions, and wish I wasn’t. This company is a joke. Anytime we have a maintenance request, it takes multiple visits to get the situation resolved. Communication is HORRIBLE with anyone on the Buildium app. Just this last visit we had someone out for creatures living in the attic, wasn’t even told he was coming, and the situation wasn’t even resolved as they’re still super active. Their “maintenance guy” had went into the garage and tried to leave with a $300 car battery charger. Thank god I’ve installed cameras at the property cause I caught him red handed. When trying to get updates or tell anyone about the situation, I have not gotten an answer back for over a week. I’ve had an open request about reimbursement for over two weeks and haven’t received and update, they’re literally dodging my reimbursement request. Please help yourself and your family and DO NOT rent from this company. And ik they’re gonna respond with “you don’t have your full name on your account so this review is invalid” My names Dillan Long, rent in Laporte.

Shelly L.

I wanted to ask a few questions about the property before shelling out my money for their requirements for approval. I have been getting the run around for a few weeks now.

They sent me to their office. When I arrived I was told to email them only. The emails don't answer my questions. They would only resend the requirements for approval, again a non refundable application and credit check.

I told them I would write a review about my bad experience. I'll be dam, they responded right away to ask why I would do such a thing.

I see they have been trolling other people's bad experiences on these reviews. If they troll my review I'll post receipts.

End of story, they want your money. They are a scam.

DESIREE W.

This place sucks with communication!! You can't get anyone on the phone, everything is through email.
Adding more- day 2 ,sitting here waiting on the plumber who said he'd be here at 9:30, it's 10:40 and nothing! Very unprofessional and inconsiderate. I asked 3 times what time and was told 9:30.

Everybody L. R.

This is literally my last couple months with this company I have mice in my house and they haven’t did anything accept come fill in holes … dishwasher broke still haven’t came to fix it and even told them about the dryer not working correctly haven’t came and fixed that either it’s easy to collect money money money but when it comes down to the other stuff it’s half done …. Def don’t recommend at all….

Rashyia S.

PLEASE READ! This company deserves 0 stars! It’s currently 5:17 am and I’m writing this from a mold infested room. My room smells like mildew 24/7. There is a visible yellow film on my bedroom, living room, and bathroom walls that reoccurs moments after wiping. I WIPE MY WALLS DOWN EVERYDAY NOW and light candles to distract my mind from my putrid reality. This environment is unsafe for living! They have done NOTHING ABOUT IT. I contacted code enforcement and they have informed me that it’s possibly a mold buildup and I’m waiting for them to come out! I have been miserable living here. So many nights where I breathe in nothing but mildew and potentially mold! Nights like tonight, I end up getting no sleep because I don’t feel that it’s safe to breathe this stuff in. There are so many other problems such as our washer/dryer NEVER being functional, vents all around our apartment with no coverage and they’re dusty as all hell. Our toilet seat that has never been bolted down correctly even after a guy came to “fix it”. There are no screens in any of our windows as they were never installed. ( my 4year old who is also window height lives here as well) ANOTHER HAZARD. There’s so much more problems cosmetically and internally. My biggest one is the putrid smell of MOLD & MILDEW! I’m hoping that code enforcement comes soon and shuts down the entire property. I’m beginning to believe my family’s health is at risk!!!!! My address is 5284 Broadway Ave! This is ridiculously saddening that I have no choice but to put up with this with no help from the company at all! DO NOT MOVE HERE. I am living a nightmare