Paul Nelson Insurance Services - Santa Cruz, California

Eric E.

Paul was great getting my insurance sorted out in a very challenging location. Although there weee technical issues on the insurer side he kept pushing them and provided regular updates to me. I was very impressed with his service.

Cheryl V.

Even though I had to get the California Fair policy for my house insurance, Paul tried his best to find me the best secondary insurance policy at the best price. Every time I had questions, he answered them fast and politely. I highly recommend him for your insurance needs.

Dennis A.

Due to our home's location in a heavily forested area in California, our home insurance was scheduled to be cancelled by the insurance company we had for the past 11 years. I was surprised when they informed me of that and thought it might be difficult finding good, reasonably priced insurance to replace the soon to be cancelled plan. I contacted Paul, and during our initial discussion I was immediately impressed by his expertise and positive attitude. I provided him with all the necessary information and within 2 days he got back to me with several alternatives, all fairly priced and containing all my requested requirements. I took a day to compare his alternatives with others I had collected and his were significantly better in terms of meeting my needs and total costs.

I chose one of Paul's alternatives that best suited our needs and we now have excellent replacement home owners insurance with a nationally known insurance company at a very fair rate. Paul turned a very likely stressful situation into an easy, honest and quick insurance solution. I couldn't be more pleased with his proposed solutions, his ability and communication skills, and recommend him highly and without reservation.

James M.

Paul's service is flawless. Our business needs lots of insurance support and Paul gives us same-day return on everything we need which is unheard of. Whenever one of our customers needs some obscure certificate, or some documentation, I just forward the request to Paul who just handles it so I don't have to. I couldn't possibly be happier. Highly, highly recommended.

Ty L.

We had a great experience working directly with Paul in getting an amazing policy for our first home. He worked with us going above and beyond creating personalized video walkthroughs of our policy so that we could review and understand the details at our own pace without needing to meet during COVID. He made multiple updates to our coverage and answered multiple questions as we worked to bundle Home, Auto and Umbrella insurance thanks to the wonderful experience he provided.

Dora E. H. C.

I discovered Paul Nelson Insurance Services while searching through the Google reviews of local insurance companies. I was in need of an insurance broker who was knowledgable about setting up health insurance policies for an individual with a qualifying life event. I am so glad I found Paul — for every question I asked he provided an immediate and detailed explanation. It was a real pleasure working with him and I will definitely reach out to Paul again for any future insurance needs that I may have.

Mary H.

Paul was referred to me when my home insurance was cancelled and immediately started going through possible solutions that were within my budget. It was pretty impossible living here in the mountains but he put together a plan for my home and car that was only a few hundred more than I was paying before and thousands of dollars less that other residents have settled for. He was readily available for my many questions and provided answers with extreme patience for my new situation. A lucky referral for me!

Erika I.

Paul was excellent by finding the right insurance to meet my needs. Sometimes big insurance companies, we, customers, are one more of many customers; however, with Paul Nelson Insurance, i felt very comfortable because he was very prompt to address any questions that I needed. It was excellent!