Platte Valley Bank - Torrington, Wyoming

Box B. C.

Besides the checking accounts they helped set my boys up with to manage their 4H project monies- and all the local support Platte Valley offers to the local community events and especially Goshen County 4H- our most recent experience is the second time we have had the pleasure of working a loan through Platte Valley Bank. Ashley and Craig were both professional and personable to work with. We approached them on a short deadline to submit an offer on a property we didnt even know we were going to buy. They not only stepped and fetched to reach the quickly approaching deadline, they delivered with a punch. They formulated an in house loan, custom to meet our specific needs on a hard to loan on property, plus they had us closed within 30 days. We could not be happier and owe them A Special THANK YOU for working with us!

Nichole M.

From start to finish, Ashlee is both friendly and professional. She returned messages promptly and made the process seamless and efficient. I would definitely return to her for any of my lending needs.

Chris M.

I moved out of state, but still have family here. I kept my checking account open just in case I needed to move back, but all has been going good where I am and have been using a different bank where I live.

Anyway this bank has had the audacity to start charging me a $10 a month "inactivity fee", which is ridiculous, so I came back to town on Father's day weekend with plans to close my account here for good on Monday.

I get here at 9:10am and they are closed for Juneteenth even though they have a sign clearly posted that they had special hours from 8am to noon today.

Then I find out the drive thru is only open, which is not stated ANYWHERE on the sign they posted at the door.

No personal bankers were in to help me close the account, and the teller, who was very nice and friendly, said the account is frozen in a dormant state and couldn't touch my money without a personal banker there....

Of course this happens on the day I'm leaving back out of state with no way to get the rest of my money in hand today.

The thing I'm most upset about is the sign at the door being wrong and misleading, and the fact I have to try to handle this all on the phone or go out of my way to waste the time and gas to come back here at a later date. Not cool!

Heather K.

I recently had the pleasure of working with Ashlee Arrants as my mortgage lender, and I couldn't be more satisfied with the experience. From start to finish, Ashlee demonstrated exceptional professionalism, expertise, and dedication.

Throughout the entire process, Ashlee was always available to answer my questions and provide clear, detailed explanations. Her responsiveness and willingness to go above and beyond made what could have been a stressful experience smooth and manageable.

Ashlee's knowledge of the mortgage industry is impressive, and she ensured that I understood all my options and made informed decisions. Her guidance was invaluable, and I felt confident every step of the way.

I wholeheartedly recommend Ashlee Arrants to anyone looking for a mortgage lender. Her fantastic service and commitment to her clients truly set her apart. Thank you, Ashlee, for making my home-buying process a positive and memorable experience!

Auke D.

Professional & friendly!
As a Dutchie living in Torrington, WY, I had no credit score and wanted to buy a house. What to do? If you're taking notes, "talk to your trusted local bank" would be the right answer! Ashlee Arrants made it happen for us and we just bought the house we love.
I had a ton of (newbie) questions and we always just could walk in for a face to face talk.
Can I think of anything negative? Not really. Other that their free pen ran out of ink.
TL;DR? We're happy with PV Bank and intend to stay with them.

Courtney F.

We worked with Ashlee on our home loan and we couldn't have been happier. She made sure we understood our options, kept us up to date, and was professional and personable!

Tiffani S.

Ashlee was absolutely amazing throughout the whole process of getting our loan! She made the process so smooth!! Every experience with Platte Valley has be great!

Tyrel M.

The tellers at the window and who ever answers the phone are consistently rude and NOT customer/client friendly. Probably a classism issue. Need to work to solve the attitude problem. Ridiculous for a small town.

But the only reason i bank with them is there isnt really a lot of options here. US or pinnacle are more abroad so we might try them. PVB dont even help answer questions about their own updates.