Prairie State Bank & Trust - Decatur, Illinois

Prairie State Bank & Trust - A Leading Financial Institution

Located at 1000 W Pershing Rd, Decatur, IL 62526, Prairie State Bank & Trust is a prominent financial institution dedicated to providing exceptional banking services to its clients. With a phone number of 2178724687, the bank can be easily reached for inquiries and assistance. Their website, psbank.net, offers comprehensive information about their products and services.

Specialties and Services

Specializing in banking services, Prairie State Bank & Trust caters to a wide range of financial needs. The bank provides a convenient drive-through service, ensuring quick and efficient transactions for its customers. Moreover, the establishment is committed to accessibility, offering a wheelchair-friendly entrance and parking lot, making it easier for individuals with limited mobility to access their services.

Customer Reviews and Opinions

Prairie State Bank & Trust has garnered a strong reputation among its customers, as evidenced by its impressive 4.8/5 average rating based on 22 reviews on Google My Business. Many customers commend the bank for its exceptional service, with some highlighting the professionalism and dedication of their representatives, such as Sarah Hoving and Ashley Hawkins, who have received particular praise for their outstanding work and support.

One satisfied customer, Sarah Hoving, praised her for being a "fantastic worker" who "always gets things done." Another reviewer, Ashley Hawkins, described her as the "nicest, warmest, most helpful, professional, supportive, and understanding bank officer" and strongly recommended seeking her assistance when visiting Prairie State Bank.

Final Recommendation

For those seeking reliable and comprehensive banking services, Prairie State Bank & Trust stands out as an excellent choice. With its commitment to accessibility, exceptional customer service, and a strong reputation backed by positive reviews, the bank is well-positioned to meet the financial needs of individuals and businesses alike. To learn more about their offerings or to get in touch with their team, visit their website at psbank.net.

👍 Reviews of Prairie State Bank & Trust

Branden D.

5/5

Sarah Hoving did an amazing job for me and my family. She’s a fantastic worker and always gets things done. We won’t go to anyone else!

Commercial M.

5/5

Ashley Hawkins was our loan officer @PSB. We worked with her for nearly two months for our new home purchase. She is the nicest, warmest, most helpful, professional, supportive and understanding bank officer that you WILL EVER WANT TO WORK WITH!!! Make sure that you ask for Ashley, whenever you go to Prairie State Bank!! BDP

Sabrina B.

5/5

I love banking at Prairie State Bank and Trust in Decatur! The assistant Branch Manager Sara Albert is the most helpful person I have encountered there! She's so kind and patient with all of my questions. Seriously, the best experience. 10/10 would recommend.

Kristie D.

5/5

Ashley was fantastic to work with. She had our pre-approval back within 24 hours and kept up with all the other elements during the process. She made the entire closing seamless!

Jonathan M.

4/5

The tellers are amazing here! This branch has really improved since they got the new girls last year. They are the face of the bank and I hope they’re treated as well as they treat their customers!

Tania P.

5/5

I had such a great experience with one of your bank tellers Gillian! So kind and helpful and made the experience so much easier!

Katie D.

5/5

Sara Albert is the most helpful bank employee I have worked with. She answers all of my questions and has a supportive and positive attitude.

Mercedes A.

5/5

Sarah Hoving was such a great help today. And she always had a smile on her face!! More banks needs people like her.